U.S. Bank
Client Relationship Consultant 1-4 (Banker) - Columbus, OH Branches
U.S. Bank, Columbus, Ohio, United States, 43224
Overview
Join to apply for the
Client Relationship Consultant 1-4 (Banker) - Columbus, OH Branches
role at
U.S. Bank . At U.S. Bank, we’re on a journey to do our best. This role focuses on building relationships with customers across channels (in-person, by appointment, and virtual) to provide informed financial guidance, while leveraging a digital-first mindset. You will assess customers’ financial needs, educate them on deposit and loan products, and recommend solutions aligned with their goals. Responsibilities
Build and foster client relationships through proactive outreach and follow-up. Engage and communicate with clients to identify and address their financial needs. Maintain knowledge of consumer and business banking products and services, including digital products. Provide a consistent, optimal client experience by greeting clients and processing basic transactions. Develop collaborative partnerships with branch team members to serve clients effectively. Open new consumer and business accounts, complete service requests, and submit credit applications. Educate clients on emerging and self-service digital products and services. Leverage resources and technologies to optimize the client experience with operational excellence and accuracy. Requirements & Licensing
This position requires National Mortgage Licensing System (NMLS) registration under the SAFE Act and Regulation Z. Registration includes a criminal background and credit check. Failure to meet any NMLS requirements may result in rescission of offer or termination of employment. Role Structure
This posting covers the following levels: Client Relationship Consultant 1, 2, 3, and 4. Your level will be matched to experience upon application. We have full-time openings at Columbus S High, Bexley, Galloway Kroger, and Great Eastern Offices (40 hours/week) and a part-time opening at Hilliard Square Kroger Office (20 hours/week). Basic Qualifications by Level
Client Relationship Consultant 1: High school diploma or equivalent; typically 1–2 years of job-related retail banking experience or equivalent training. Client Relationship Consultant 2: High school diploma or equivalent; typically 3–4 years of job-related retail banking experience or equivalent training. Client Relationship Consultant 3: High school diploma or equivalent; typically 4–5 years of job-related retail banking experience or equivalent training. Client Relationship Consultant 4: High school diploma or equivalent; typically 5+ years of job-related retail banking experience or equivalent training. Preferred Skills & Experience
Proven ability to build and foster client relationships through proactive outreach and follow-up at all levels. Strong communication and interpersonal skills; ability to engage clients effectively. Thorough (level-appropriate) knowledge of bank policies, procedures, and support systems. Experience with digital products and self-service technologies; ability to identify customer needs using a digital-first mindset. Ability to make appropriate recommendations to meet customer needs reactively and proactively; experience in financial services preferred at higher levels. Experience participating in sales campaigns/promotions. Experience in the financial services industry preferred for higher levels. Benefits
Healthcare (medical, dental, vision) Life insurance (basic and optional) Disability insurance (short-term and long-term) Pregnancy leave and parental leave 401(k) and employer-funded retirement plan Paid vacation and holidays Adoption assistance Sick and Safe Leave accruals U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify: U.S. Bank participates in the E-Verify program where applicable. The salary range reflects the primary location; actual base pay may differ by location. This posting may close earlier due to high application volume.
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Join to apply for the
Client Relationship Consultant 1-4 (Banker) - Columbus, OH Branches
role at
U.S. Bank . At U.S. Bank, we’re on a journey to do our best. This role focuses on building relationships with customers across channels (in-person, by appointment, and virtual) to provide informed financial guidance, while leveraging a digital-first mindset. You will assess customers’ financial needs, educate them on deposit and loan products, and recommend solutions aligned with their goals. Responsibilities
Build and foster client relationships through proactive outreach and follow-up. Engage and communicate with clients to identify and address their financial needs. Maintain knowledge of consumer and business banking products and services, including digital products. Provide a consistent, optimal client experience by greeting clients and processing basic transactions. Develop collaborative partnerships with branch team members to serve clients effectively. Open new consumer and business accounts, complete service requests, and submit credit applications. Educate clients on emerging and self-service digital products and services. Leverage resources and technologies to optimize the client experience with operational excellence and accuracy. Requirements & Licensing
This position requires National Mortgage Licensing System (NMLS) registration under the SAFE Act and Regulation Z. Registration includes a criminal background and credit check. Failure to meet any NMLS requirements may result in rescission of offer or termination of employment. Role Structure
This posting covers the following levels: Client Relationship Consultant 1, 2, 3, and 4. Your level will be matched to experience upon application. We have full-time openings at Columbus S High, Bexley, Galloway Kroger, and Great Eastern Offices (40 hours/week) and a part-time opening at Hilliard Square Kroger Office (20 hours/week). Basic Qualifications by Level
Client Relationship Consultant 1: High school diploma or equivalent; typically 1–2 years of job-related retail banking experience or equivalent training. Client Relationship Consultant 2: High school diploma or equivalent; typically 3–4 years of job-related retail banking experience or equivalent training. Client Relationship Consultant 3: High school diploma or equivalent; typically 4–5 years of job-related retail banking experience or equivalent training. Client Relationship Consultant 4: High school diploma or equivalent; typically 5+ years of job-related retail banking experience or equivalent training. Preferred Skills & Experience
Proven ability to build and foster client relationships through proactive outreach and follow-up at all levels. Strong communication and interpersonal skills; ability to engage clients effectively. Thorough (level-appropriate) knowledge of bank policies, procedures, and support systems. Experience with digital products and self-service technologies; ability to identify customer needs using a digital-first mindset. Ability to make appropriate recommendations to meet customer needs reactively and proactively; experience in financial services preferred at higher levels. Experience participating in sales campaigns/promotions. Experience in the financial services industry preferred for higher levels. Benefits
Healthcare (medical, dental, vision) Life insurance (basic and optional) Disability insurance (short-term and long-term) Pregnancy leave and parental leave 401(k) and employer-funded retirement plan Paid vacation and holidays Adoption assistance Sick and Safe Leave accruals U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify: U.S. Bank participates in the E-Verify program where applicable. The salary range reflects the primary location; actual base pay may differ by location. This posting may close earlier due to high application volume.
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