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Palermo's Pizza

Application Administrator

Palermo's Pizza, Milwaukee, Wisconsin, United States, 53244

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Sr. HR Analyst- Talent & Process Optimization

APPLICATION ADMINISTRATOR – Canal Street, Milwaukee, WI Are you a detail-oriented problem solver who loves making technology work seamlessly for people? Do you enjoy collaborating with business users, troubleshooting issues, and improving systems to support evolving business needs? If you thrive on variety and want to make a direct impact across the organization, this could be the role for you! We’re looking for an Application Administrator to manage, support, and optimize business-critical applications for Palermo’s Pizza. In this role, you’ll ensure application performance, security, and availability, while serving as the bridge between end-users, vendors, and our IT team. Who you’ll work for Palermo’s Pizza combines passion for food and family with an entrepreneurial mindset. We are a leader in private label frozen pizza and contract manufacturing, focused on quality and innovation. Perks

20 free pizzas per month Reimbursement for safety shoes, prescription safety glasses and tools Free uniforms Competitive salary + bonus potential PTO + floating holiday of your choice 401(k) & Roth with company match – fully vested on day 1 Medical, Dental, Vision, and Life Insurance starting the 1st of the month after hire Career advancement and leadership development opportunities Where you’ll work

This role is based at our flagship frozen pizza manufacturing facility on Canal Street in Milwaukee’s Menomonee River Valley—a state-of-the-art facility that includes an on-site bakery, high-speed packaging lines, and a 24-hour shipping operation. Our Maintenance Team contributes to Palermo’s success by ensuring that our plant operates at a world-class level with production uptimes over 98%. What you’ll do

Administer, monitor, and support enterprise and departmental applications (e.g., CRM, Planning, TMS). Serve as the primary point of contact for application-related issues, requests, and enhancements. Perform installations, upgrades, patches, and maintenance in coordination with IT and vendors. Manage user access, roles, and permissions in compliance with security policies. Collaborate with business users to configure applications and ensure effective use. Work with vendors and support teams to troubleshoot and resolve issues. Document configurations, procedures, and change logs for operational continuity. Monitor performance and proactively address potential disruptions. Participate in testing and validation efforts during application changes or upgrades. What you bring

Bachelor’s degree in Computer Science, Information Systems, or equivalent work experience. 3+ years of experience supporting or administering enterprise applications. Understanding of ITIL practices and change management processes. Experience with system administration tasks such as user provisioning, application patching, and monitoring. Familiarity with cloud-based applications (e.g., Oracle Cloud, Exceedra, e2open, Salesforce), preferred. Knowledge of ITSM tools (e.g., ManageEngine/Zoho) and basic reporting tools (e.g., Power BI, BI Publisher), preferred. Strong organizational skills, attention to detail, and ability to manage multiple priorities. Collaborative mindset and ability to work effectively across departments and teams. Excellent problem-solving, communication, and documentation skills. Knowledge of cybersecurity best practices and RBAC, preferred. Employment type

Full-time Seniority level

Mid-Senior level Referrals increase your chances of interviewing at Palermo’s Pizza. Get notified about new Application Administrator jobs in Milwaukee, WI.

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