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Max Mara Fashion Group

Store Manager, MaxMara Livermore Outlet

Max Mara Fashion Group, Livermore, California, United States, 94551

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Overview

The Store Manager is responsible for business development in line with the brand’s strategy, overall store management, staff, merchandise, and customer service. The Store Manager is accountable for achieving financial objectives, building highly motivated teams, and developing the staff to the next level. Responsibilities

Customer Service: Stresses the importance of building a local clientele and new client base; assist associates with client service issues when needed; ongoing reinforcement of all aspects related to clienteling. Staff Development: Uses training to refine and enhance knowledge expectations of the team; ongoing performance management to ensure sales and KPI goals are consistently met; demonstrates leadership and leads by example; manages the floor to maintain a strong presence; develops bench strength for all positions within the store; develops, implements, and executes strategic business plans for the store; creates a store environment that emulates the company DNA. Operations: Assist in developing the store according to brand objectives; maintains inventory control according to policies and procedures to protect assets and meet shrink goals; manages the P&L for the store, controlling expenses and gross margin to achieve financial objectives; partners with the buying office to maximize merchandise matrix, sell-through, and stock levels for sales. Store Visuals: Enforce merchandise standards as set forth by the visual department; maintains and communicates strong product knowledge; consistently upholds the brand’s image. Human Resources: Consistently network within the market, monitor shopping competition, and recruit for staff opportunities; supervise store personnel, ensuring all company policies and procedures are followed; exhibit strong communication skills with the store team, co-workers, and NY office; create a positive store atmosphere that motivates the team. Required Skills / Education

Minimum 4-8 years of Retail Management experience; luxury experience is a plus RTW and/or shoe experience is a plus; product experience in luxury or high-end retail is strongly preferred Strong interpersonal, organizational, and communication skills Able to work independently as well as collaboratively Ability to manage conflict Max Mara is an Equal Opportunity Employer. M/F/D/V Seniority level

Mid-Senior level Employment type

Full-time Job function

Management and Sales Industries

Retail Apparel and Fashion Note: This refined listing excludes extraneous postings, referrals language, and job alert prompts. The content preserves core responsibilities and qualifications relevant to the Store Manager role.

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