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Bowman Williams

IT Support Specialist – MSP Environment

Bowman Williams, Houston, Texas, United States, 77246

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Get AI-powered advice on this job and more exclusive features. This range is provided by Bowman Williams. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range

$60,000.00/yr - $70,000.00/yr Direct message the job poster from Bowman Williams Senior Business Operations Manager & Cloud Recruiter at Bowman Williams

We’re adding an

IT Support Engineer

to our Houston-based team to provide hands-on support and project assistance for one of our key clients. This role is ideal for someone who enjoys a mix of technical troubleshooting, fieldwork, and client interaction. You’ll split your time between resolving day-to-day IT issues, working on-site installations, and contributing to infrastructure improvements. You’ll work with modern Microsoft technologies, support networked systems, and help deliver reliable solutions that keep client operations running smoothly. If you like staying active, switching between desk work and field tasks, and want to grow within a supportive MSP environment, this is an excellent next step in your IT career. What You’ll Be Doing

Provide hands-on desktop, laptop, and mobile device support Troubleshoot Microsoft 365, Intune, Azure, and SharePoint environments Assist with system rollouts, upgrades, and vendor-led implementations Perform physical work such as cabling, terminations, and camera installations Support and maintain networking equipment, including Cisco-based environments Coordinate with vendors to complete site projects and repairs Participate in field installations and occasional lift operations What You Bring

2+ years of MSP experience in a support or onsite technician role Strong troubleshooting skills across Microsoft and Windows environments Experience with networking fundamentals and exposure to Cisco equipment Comfortable with both desk-based troubleshooting and hands-on fieldwork Excellent communication, organization, and customer service skills A proactive mindset with the ability to work independently and efficiently Why You’ll Love Working Here

Medical and dental insurance Employer-paid LTD and STD coverage 401(k) with 3% employer match Three weeks of PTO plus five sick days Eight paid holidays plus additional time around Thanksgiving or Christmas Annual bonuses and certification reimbursement Career growth in a collaborative MSP team Seniority level

Associate Employment type

Full-time Job function

Information Technology Industries

IT Services and IT Consulting Referrals increase your chances of interviewing at Bowman Williams by 2x Inferred from the description for this job

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