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Bowman Williams

IT Support Engineer (MSP)

Bowman Williams, Reston, Virginia, United States, 22090

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Overview

We’re a long-standing Managed Service Provider supporting small to mid-sized businesses in the DC Metro area, and we’re looking for a

Support Engineer

to join our team. This is a client-facing role where you’ll be on-site providing top-tier technical support across desktops, networks, and servers. Location:

Northern VA / Washington, DC Base pay range

$65,000.00/yr - $75,000.00/yr Salary notes:

This range is provided by Bowman Williams. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. What You’ll Do

Provide on-site support for desktops (Windows & Mac), servers, and networking. Administer and troubleshoot Office 365, Microsoft Exchange, and Active Directory. Support firewalls, switches, Hyper-V, VMware, and Azure environments. Use tools like ConnectWise and Kaseya for monitoring and management. Deliver exceptional customer service while solving technical challenges. What You Bring

MSP experience strongly preferred. Hands-on knowledge of Windows/Mac support, networking, and virtualization. Experience with firewalls, switching, and security best practices. Strong troubleshooting skills and a client-first mindset. What We Offer

Fully company-paid

health, dental, and vision insurance Company-paid life, short- & long-term disability insurance 401k with up to 4% company match Paid vacation + sick leave Career growth in a supportive, team-focused environment Seniority level

Associate Employment type

Full-time Job function

Information Technology Industries: IT Services and IT Consulting

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