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EY

Customer Tech-Sales Performance Management (SPM) Architect-Manager

EY, Hartford, Connecticut, us, 06112

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Overview

Location: Anywhere in Country At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Customer Technology – Sales Performance Management (SPM) Architect – Manager The opportunity: EY is a global leader in business and technology transformation. We help clients modernize operations, adopt cutting-edge platforms, and achieve measurable outcomes. Our purpose is to help organizations thrive in an economy that is trusted, resilient, and built for sustainable growth. As a Manager in SPM Architecture, you will design and implement Sales Performance Management and Incentive Compensation Management solutions, collaborating with clients to modernize compensation platforms, drive operational efficiency, and deliver measurable business outcomes.

Responsibilities

Lead end-to-end architecture and design of SPM platforms (SAP Commissions, Varicent, Xactly, Spiff).

Translate complex compensation models (quotas, incentives, accelerators, draws, SPIFFs) into scalable system architecture.

Design data pipelines and integration strategies across ERP, CRM (Salesforce, Dynamics), HR, and finance systems.

Drive modernization efforts from on-premises to cloud-native ecosystems.

Provide technical oversight and governance for development teams.

Ensure compliance with data privacy and industry regulations (SOX, GDPR, HIPAA).

Mentor junior architects and developers.

Support reporting and analytics capabilities for accurate and timely insights.

Skills and qualifications

Strong communication and client-facing presence, with ability to lead executive-level discussions.

Deep understanding of incentive compensation processes and SPM platforms.

Expertise in data modeling, ETL/integration design, and performance tuning.

Familiarity with cloud platforms (AWS, Azure, GCP) and API-based integrations.

Ability to manage global delivery teams and ensure solution quality.

Commitment to documentation, governance, and best practices.

Qualifications

Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field (Master’s preferred).

8+ years of experience in incentive compensation/SPM implementations.

5+ years in a technical architect or solution lead role.

Deep expertise in SAP Commissions and at least one other major SPM platform (Varicent, Xactly, Spiff).

Strong experience with SQL, reporting tools, and data visualization.

Familiarity with cloud environments and integration frameworks.

Excellent problem-solving and analytical skills.

Ability to travel based on client needs.

Preferred/Additional

Certifications in SAP Commissions, Varicent, or other ICM platforms.

Experience in regulated industries (e.g., Life Sciences, Financial Services).

Exposure to Agile delivery methodologies.

Experience with embedded analytics or BI tools.

What we offer

Comprehensive compensation and benefits package with base salary ranges and a Total Rewards program (medical and dental, pension and 401(k), PTO).

Hybrid work model with most time in person 40-60% of the time for client-facing roles.

Flexible vacation policy and paid holidays, plus time off for personal, family, and well-being needs.

Are you ready to shape your future with confidence? Apply today. EY accepts applications on an ongoing basis. For California residents, please click here for additional information.

EEO and accommodation EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis. EY is committed to providing reasonable accommodations to qualified individuals with disabilities, including veterans. If you need assistance applying online or an accommodation during the application process, please contact EY’s Talent Shared Services team.

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