USC CERPP (Center for Enrollment Research, Policy and Practice)
Insurance Billing Specialist - Patient Accounting - Full Time 8 Hour Days (Non-E
USC CERPP (Center for Enrollment Research, Policy and Practice), Alhambra, California, us, 91802
Insurance Billing Specialist - Patient Accounting - Full Time 8 Hour Days (Non-Exempt) (Non-Union)
Join to apply for the
Insurance Billing Specialist - Patient Accounting - Full Time 8 Hour Days (Non-Exempt) (Non-Union)
role at
USC CERPP (Center for Enrollment Research, Policy and Practice) Insurance Billing Specialist - Patient Accounting - Full Time 8 Hour Days (Non-Exempt) (Non-Union)
2 weeks ago Be among the first 25 applicants Join to apply for the
Insurance Billing Specialist - Patient Accounting - Full Time 8 Hour Days (Non-Exempt) (Non-Union)
role at
USC CERPP (Center for Enrollment Research, Policy and Practice) Get AI-powered advice on this job and more exclusive features. Apply Keck Medicine of USC Hospital Alhambra, California
A Billing Specialist maintains current understanding of billing and coding guidelines that affects the organization practices to ensure claims are consistently billed properly. Responsible for reviewing and resolving claim edits in the billing scrubber for all government and non-government payers; submits claims withing 48 – 72 hrs of creation date; responsible for coordinating rebill requests from internal Compliance department, collections team, audit team, customer service, HIM, and vendors among other areas. May serve as liaison between Revenue Cycle areas and the billing agency to resolve problematic claim edits. Conducts all duties in a professional and timely manner.
Essential Duties
Must deliver compassion and respect at all encounters while assisting patients and callers with billing questions and insurance coverage determination on the phone, via email or in person. Apply excellent communication and teamwork skills to maintain successful working relationships with team members and various groups throughout the organization. Listen effectively. Build appropriate rapport. Use diplomacy and tact. Document all calls, actions in follow-up system. Confirm/update guarantor, insurance and demographics. Demonstrate ingenuity, self-reliance and resourcefulness. Able to take needed action without direct instructions. Demonstrates ability to deescalate matters - in person or over the phone - providing customers with options to problem solve. Ensure to follow-up timely and embody the USC spirit in all transactions. Partner with patients on Financial assistance and any and all governmental or private payer systems. Establish payment arrangements and settlements within hospital polices. Manage individual scope of work including assigned tasks and activities in a timely manner and within budget. Identify opportunities for improvement and, when appropriate, develop and implement effective solutions. Provide quality service and support to patients and/or client groups. Demonstrate a positive image and perform responsibilities in a professional manner. Ensure that all information and services provided are accurate; meet the customer’s needs, in a timely manner.
Required Qualifications
Req High school or equivalent Req 2 years Minimum two (2) years’ experience in medical insurance billing required (preferably in facility billing)
Preferred Qualifications
Required Licenses/Certifications:
Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only) Pref Certified Coding Specialist - CCS (AHIMA) Billing and Coding Certificate preferred
The hourly rate range for this position is $25.00 – $39.69. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
REQ20167719 Posted Date: 10/02/2025 Apply Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Industries Higher Education Referrals increase your chances of interviewing at USC CERPP (Center for Enrollment Research, Policy and Practice) by 2x Sign in to set job alerts for “Insurance Specialist” roles.
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Join to apply for the
Insurance Billing Specialist - Patient Accounting - Full Time 8 Hour Days (Non-Exempt) (Non-Union)
role at
USC CERPP (Center for Enrollment Research, Policy and Practice) Insurance Billing Specialist - Patient Accounting - Full Time 8 Hour Days (Non-Exempt) (Non-Union)
2 weeks ago Be among the first 25 applicants Join to apply for the
Insurance Billing Specialist - Patient Accounting - Full Time 8 Hour Days (Non-Exempt) (Non-Union)
role at
USC CERPP (Center for Enrollment Research, Policy and Practice) Get AI-powered advice on this job and more exclusive features. Apply Keck Medicine of USC Hospital Alhambra, California
A Billing Specialist maintains current understanding of billing and coding guidelines that affects the organization practices to ensure claims are consistently billed properly. Responsible for reviewing and resolving claim edits in the billing scrubber for all government and non-government payers; submits claims withing 48 – 72 hrs of creation date; responsible for coordinating rebill requests from internal Compliance department, collections team, audit team, customer service, HIM, and vendors among other areas. May serve as liaison between Revenue Cycle areas and the billing agency to resolve problematic claim edits. Conducts all duties in a professional and timely manner.
Essential Duties
Must deliver compassion and respect at all encounters while assisting patients and callers with billing questions and insurance coverage determination on the phone, via email or in person. Apply excellent communication and teamwork skills to maintain successful working relationships with team members and various groups throughout the organization. Listen effectively. Build appropriate rapport. Use diplomacy and tact. Document all calls, actions in follow-up system. Confirm/update guarantor, insurance and demographics. Demonstrate ingenuity, self-reliance and resourcefulness. Able to take needed action without direct instructions. Demonstrates ability to deescalate matters - in person or over the phone - providing customers with options to problem solve. Ensure to follow-up timely and embody the USC spirit in all transactions. Partner with patients on Financial assistance and any and all governmental or private payer systems. Establish payment arrangements and settlements within hospital polices. Manage individual scope of work including assigned tasks and activities in a timely manner and within budget. Identify opportunities for improvement and, when appropriate, develop and implement effective solutions. Provide quality service and support to patients and/or client groups. Demonstrate a positive image and perform responsibilities in a professional manner. Ensure that all information and services provided are accurate; meet the customer’s needs, in a timely manner.
Required Qualifications
Req High school or equivalent Req 2 years Minimum two (2) years’ experience in medical insurance billing required (preferably in facility billing)
Preferred Qualifications
Required Licenses/Certifications:
Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only) Pref Certified Coding Specialist - CCS (AHIMA) Billing and Coding Certificate preferred
The hourly rate range for this position is $25.00 – $39.69. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
REQ20167719 Posted Date: 10/02/2025 Apply Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Industries Higher Education Referrals increase your chances of interviewing at USC CERPP (Center for Enrollment Research, Policy and Practice) by 2x Sign in to set job alerts for “Insurance Specialist” roles.
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