People First Service Center
MS COMPLIANCE OFFICER I - 76002621
People First Service Center, Tallahassee, Florida, us, 32318
Overview
The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department leads the way to a safer Florida through the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol.
The State Personnel System is an E-Verify employer. For more information visit the E-Verify Website.
Duties and Responsibilities As an MS Compliance Officer I, you will report to Operational Manager A-SES and be responsible for identifying program issues and clarifying enforcement procedures to management, customers, and program areas within Motorist Compliance. You will review, analyze, and recommend improved systems, procedures, and enforcement methodologies through appropriate data analysis. You will also handle customer inquiries, including special requests from the Customer Service Center, field offices, and management. Additionally, you will work on special projects pertaining to the Bureau of Motorist Compliance.
Knowledge, Skills, and Abilities
Knowledge of Microsoft Office Products to include Word, Excel and Outlook
Knowledge of concepts of learning
Knowledge of analysis techniques and procedures
Knowledge of methods of compiling, organizing, and analyzing data
Ability to assist in training needs
Ability to operate a computer, printer, telephone, scanner/copier/fax
Ability to assist in program development, expansion, and improvement
Ability to evaluate and analyze data relating to driver license programs
Ability to prepare correspondence to include comprehensive reports, memos, letters and emails
Ability to communicate effectively orally and in writing
Ability to establish and maintain effective working relationships with others
Ability to understand, apply, and interpret applicable rules, regulations, program policies and procedures
Ability to monitor programs and activities for compliance with standards, policies, and procedures
Ability to maintain the confidentiality of information
Qualifications Preferred Qualifications
Preference will be given to candidates with the following: Experience typing written correspondence, memos and formal letters, and using Word, Excel and Outlook
General Information
The elements of the selection process may include a skill assessment and/or oral interview.
Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Fingerprints and associated information/biometrics will be retained in the FBI’s Next Generation Identification (NGI) system and finger-prints may continue to be compared against fingerprints submitted to or retained by NGI.
FLHSMV employees are paid once a month on the last workday of each month. All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS’ PREFERENCE.
Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
Location
Tallahassee, FL area (multiple nearby ZIPs listed in original posting)
Additional Information For assistance, call the People First Service Center at (877) 562-7287, Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time.
#J-18808-Ljbffr
The State Personnel System is an E-Verify employer. For more information visit the E-Verify Website.
Duties and Responsibilities As an MS Compliance Officer I, you will report to Operational Manager A-SES and be responsible for identifying program issues and clarifying enforcement procedures to management, customers, and program areas within Motorist Compliance. You will review, analyze, and recommend improved systems, procedures, and enforcement methodologies through appropriate data analysis. You will also handle customer inquiries, including special requests from the Customer Service Center, field offices, and management. Additionally, you will work on special projects pertaining to the Bureau of Motorist Compliance.
Knowledge, Skills, and Abilities
Knowledge of Microsoft Office Products to include Word, Excel and Outlook
Knowledge of concepts of learning
Knowledge of analysis techniques and procedures
Knowledge of methods of compiling, organizing, and analyzing data
Ability to assist in training needs
Ability to operate a computer, printer, telephone, scanner/copier/fax
Ability to assist in program development, expansion, and improvement
Ability to evaluate and analyze data relating to driver license programs
Ability to prepare correspondence to include comprehensive reports, memos, letters and emails
Ability to communicate effectively orally and in writing
Ability to establish and maintain effective working relationships with others
Ability to understand, apply, and interpret applicable rules, regulations, program policies and procedures
Ability to monitor programs and activities for compliance with standards, policies, and procedures
Ability to maintain the confidentiality of information
Qualifications Preferred Qualifications
Preference will be given to candidates with the following: Experience typing written correspondence, memos and formal letters, and using Word, Excel and Outlook
General Information
The elements of the selection process may include a skill assessment and/or oral interview.
Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Fingerprints and associated information/biometrics will be retained in the FBI’s Next Generation Identification (NGI) system and finger-prints may continue to be compared against fingerprints submitted to or retained by NGI.
FLHSMV employees are paid once a month on the last workday of each month. All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS’ PREFERENCE.
Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
Location
Tallahassee, FL area (multiple nearby ZIPs listed in original posting)
Additional Information For assistance, call the People First Service Center at (877) 562-7287, Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time.
#J-18808-Ljbffr