AXA XL
Senior Claims Specialist - Construction Professional
AXA XL, Hartford, Connecticut, us, 06112
Overview
Senior Claims Specialist - Construction Professional Liability – Exton, PA; Philadelphia, PA; NYC, NY; Morristown, NJ; Hartford, CT/USA. Our Claims team sets us apart. Our experienced Claims professionals use their specialized expertise to handle even the most complex claims seamlessly. You focus on excellence and creating a culture of continuous improvement, fostering collaboration, customer service and colleague development, and building a team of passionate and innovative claims experts who drive for improvement. As a Construction Professional Liability Claims Specialist, you will play a critical role in managing and resolving AXA XL's claims for the Construction Professional Liability team. You will work closely with your manager, fellow Claims Specialists, claim consultants and outside vendors to drive files to resolution and will interact frequently with Regional Claims Practice Leaders and the Underwriting team. Together, you will be tasked with achieving the best possible outcomes for AXA XL and its clients by resolving and settling claims proactively. What You’ll Be DOING
Managing assigned claims across multiple jurisdictions, and setting case strategy for these claims in partnership with Regional Claims Practice Leaders, Claims Legal and Claims management, as warranted. Proactively managing external counsel and setting litigation strategies when counsel is engaged on a claim. Coordinating and managing communication with internal and external stakeholders (e.g., underwriting, brokers, reinsurers, external vendors) to ensure the highest level of customer service. Consulting with Regional Claims Practice Leaders and Claims management on Large Losses and ensuring all steps are taken to achieve the best outcome for the client and AXA XL. Documenting claim activity in our claim system in accordance with our Global Claim Handling Principles, including establishing and maintaining appropriate reserves. Producing internal reports and identifying, monitoring and reporting on emerging liability and coverage trends. You will report to the Manager of Construction Professional Liability Claims. What You Will BRING
We’re looking for someone who has these abilities and skills: Professional Liability claims experience: Beginner to Intermediate level experience managing construction claims or Professional Liability construction claims, or similar experience in the construction or design professional field. Experience assessing and managing coverage issues and managing high exposure and complex claims. Demonstrated experience negotiating and settling complex claim files. Excellent Communication: Excellent verbal and written communication, presentation and negotiation skills. Able to communicate and negotiate effectively with internal and external stakeholders at various levels of sophistication. Collaborative approach: Develop productive working relationships with insured, brokers, claim handlers, underwriters and legal counsel. Seek input from others as needed to achieve the best result possible. Capable of working and collaborating with a virtual team. Ethics: Handle responsibilities with integrity and the highest standards of professionalism. Passion for results: Proactive, able to prioritize multiple work streams without sacrificing quality. Act with a sense of urgency. Intellectual curiosity: Willing to ask questions and explore new ideas. Eager to learn and focus on continuous improvement of technical skills. JD preferred. Who WE Are
AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it. By combining a comprehensive capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, we deliver top client service across all lines of business—property, casualty, professional, financial lines and specialty. We partner with those who move the world forward. What we OFFER
Inclusion
AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. We strive to attract, develop, advance and retain an inclusive workforce and create a culture where everyone can bring their full selves to work and reach their highest potential. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe. Robust support for Flexible Working Arrangements Enhanced family-friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at Inclusion & Diversity at AXA XL | AXA XL. AXA XL is an Equal Opportunity Employer. Total Rewards
AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do. We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence. Sustainability
At AXA XL, Sustainability is integral to our business strategy. Our 2023-26 Sustainability strategy focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Job Details
U.S. base salary range for this position is $106,000 to $186,500 USD. Actual pay will be determined based upon skills, experience and location. We offer a comprehensive benefits package and opportunities for professional development. For more details, please visit US Benefits at a Glance 2025.
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Senior Claims Specialist - Construction Professional Liability – Exton, PA; Philadelphia, PA; NYC, NY; Morristown, NJ; Hartford, CT/USA. Our Claims team sets us apart. Our experienced Claims professionals use their specialized expertise to handle even the most complex claims seamlessly. You focus on excellence and creating a culture of continuous improvement, fostering collaboration, customer service and colleague development, and building a team of passionate and innovative claims experts who drive for improvement. As a Construction Professional Liability Claims Specialist, you will play a critical role in managing and resolving AXA XL's claims for the Construction Professional Liability team. You will work closely with your manager, fellow Claims Specialists, claim consultants and outside vendors to drive files to resolution and will interact frequently with Regional Claims Practice Leaders and the Underwriting team. Together, you will be tasked with achieving the best possible outcomes for AXA XL and its clients by resolving and settling claims proactively. What You’ll Be DOING
Managing assigned claims across multiple jurisdictions, and setting case strategy for these claims in partnership with Regional Claims Practice Leaders, Claims Legal and Claims management, as warranted. Proactively managing external counsel and setting litigation strategies when counsel is engaged on a claim. Coordinating and managing communication with internal and external stakeholders (e.g., underwriting, brokers, reinsurers, external vendors) to ensure the highest level of customer service. Consulting with Regional Claims Practice Leaders and Claims management on Large Losses and ensuring all steps are taken to achieve the best outcome for the client and AXA XL. Documenting claim activity in our claim system in accordance with our Global Claim Handling Principles, including establishing and maintaining appropriate reserves. Producing internal reports and identifying, monitoring and reporting on emerging liability and coverage trends. You will report to the Manager of Construction Professional Liability Claims. What You Will BRING
We’re looking for someone who has these abilities and skills: Professional Liability claims experience: Beginner to Intermediate level experience managing construction claims or Professional Liability construction claims, or similar experience in the construction or design professional field. Experience assessing and managing coverage issues and managing high exposure and complex claims. Demonstrated experience negotiating and settling complex claim files. Excellent Communication: Excellent verbal and written communication, presentation and negotiation skills. Able to communicate and negotiate effectively with internal and external stakeholders at various levels of sophistication. Collaborative approach: Develop productive working relationships with insured, brokers, claim handlers, underwriters and legal counsel. Seek input from others as needed to achieve the best result possible. Capable of working and collaborating with a virtual team. Ethics: Handle responsibilities with integrity and the highest standards of professionalism. Passion for results: Proactive, able to prioritize multiple work streams without sacrificing quality. Act with a sense of urgency. Intellectual curiosity: Willing to ask questions and explore new ideas. Eager to learn and focus on continuous improvement of technical skills. JD preferred. Who WE Are
AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it. By combining a comprehensive capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, we deliver top client service across all lines of business—property, casualty, professional, financial lines and specialty. We partner with those who move the world forward. What we OFFER
Inclusion
AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. We strive to attract, develop, advance and retain an inclusive workforce and create a culture where everyone can bring their full selves to work and reach their highest potential. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe. Robust support for Flexible Working Arrangements Enhanced family-friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at Inclusion & Diversity at AXA XL | AXA XL. AXA XL is an Equal Opportunity Employer. Total Rewards
AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do. We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence. Sustainability
At AXA XL, Sustainability is integral to our business strategy. Our 2023-26 Sustainability strategy focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Job Details
U.S. base salary range for this position is $106,000 to $186,500 USD. Actual pay will be determined based upon skills, experience and location. We offer a comprehensive benefits package and opportunities for professional development. For more details, please visit US Benefits at a Glance 2025.
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