AXA XL
Senior Claims Specialist - Construction Professional
AXA XL, Dallas, Texas, United States, 75215
Senior Claims Specialist - Construction Professional
Our Claims team sets us apart. Our experienced Claims professionals use their specialized expertise to handle even the most complex claims seamlessly. How do you make a good thing better? You focus on excellence and creating a culture of continuous improvement. You create an environment that fosters collaboration, customer service and colleague development. And you build a team of passionate and innovative claims experts who see success as a reason to roll up their sleeves and drive for improvement. As a Construction Professional Liability Claims Specialist, you will play a critical role in managing and resolving AXA XL's claims for the Construction Professional Liability team. You will work closely with your manager, fellow Claims Specialists, claim consultants and outside vendors to drive files to resolution and will interact and collaborate frequently with Regional Claims Practice Leaders and the Underwriting team. Together, you will be tasked with achieving the best possible outcomes for AXA XL and its clients by resolving and settling claims proactively. What You’ll Be Doing Managing assigned claims across multiple jurisdictions, as well as setting the case strategy for these claims in partnership with Regional Claims Practice Leaders, Claims Legal and Claims management, as warranted. Proactively managing external counsel and setting litigation strategies when counsel is engaged on a claim. Coordinating and managing communication with internal and external stakeholders (e.g., underwriting, brokers, reinsurers, external vendors, etc.) to ensure the highest level of customer service. Consulting with Regional Claims Practice Leaders and Claims management on Large Losses and ensuring all steps are taken to achieve the best outcome for the client and AXA XL. Documenting as necessary claim activity in our claim system in accordance with our Global Claim Handling Principles, which includes the establishment and maintenance of appropriate reserves. The production of internal reports and identifying, monitoring and reporting on emerging liability and coverage trends. What You Will Bring We’re looking for someone who has these abilities and skills: Professional Liability claims experience: Beginner to Intermediate level experience managing construction claims or Professional Liability construction claims or similar experience in the construction or design professional field. Experience assessing and managing coverage issues and managing high exposure and complex claims. Demonstrated experience negotiating and settling complex claim files. Excellent Communication: Excellent verbal and written communication, presentation and negotiation skills. Able to communicate and negotiate effectively with internal and external stakeholders at various levels of sophistication. Collaborative approach: Develop productive working relationships with insured, brokers, claim handlers, underwriters and legal counsel. Seek input from others as needed to achieve the best result possible. Capable of working and collaborating with a virtual team. Ethics: Handle responsibilities with integrity and the highest standards of professionalism. Passion for results: Approach tasks proactively and anticipate needs. Think quickly and prioritize multiple work streams without sacrificing quality. Act with a sense of urgency. Intellectual curiosity: Willing to ask questions and explore new ideas. Eager to learn and focused on continuously improving technical skills. JD preferred. Who We Are AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it. What We Offer Inclusion: AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe. Robust support for Flexible Working Arrangements Enhanced family-friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter The U.S. base salary range for this position is $106,000 to $186,500 USD. Actual pay will be determined based upon the individual’s skills, experience and location. We strive for market alignment and internal equity with our colleagues’ pay. At AXA XL, we know how important physical, mental, and financial health are to our employees, which is why we are proud to offer benefits such as a competitive retirement savings plan, health and wellness programs, and many other benefits.
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Our Claims team sets us apart. Our experienced Claims professionals use their specialized expertise to handle even the most complex claims seamlessly. How do you make a good thing better? You focus on excellence and creating a culture of continuous improvement. You create an environment that fosters collaboration, customer service and colleague development. And you build a team of passionate and innovative claims experts who see success as a reason to roll up their sleeves and drive for improvement. As a Construction Professional Liability Claims Specialist, you will play a critical role in managing and resolving AXA XL's claims for the Construction Professional Liability team. You will work closely with your manager, fellow Claims Specialists, claim consultants and outside vendors to drive files to resolution and will interact and collaborate frequently with Regional Claims Practice Leaders and the Underwriting team. Together, you will be tasked with achieving the best possible outcomes for AXA XL and its clients by resolving and settling claims proactively. What You’ll Be Doing Managing assigned claims across multiple jurisdictions, as well as setting the case strategy for these claims in partnership with Regional Claims Practice Leaders, Claims Legal and Claims management, as warranted. Proactively managing external counsel and setting litigation strategies when counsel is engaged on a claim. Coordinating and managing communication with internal and external stakeholders (e.g., underwriting, brokers, reinsurers, external vendors, etc.) to ensure the highest level of customer service. Consulting with Regional Claims Practice Leaders and Claims management on Large Losses and ensuring all steps are taken to achieve the best outcome for the client and AXA XL. Documenting as necessary claim activity in our claim system in accordance with our Global Claim Handling Principles, which includes the establishment and maintenance of appropriate reserves. The production of internal reports and identifying, monitoring and reporting on emerging liability and coverage trends. What You Will Bring We’re looking for someone who has these abilities and skills: Professional Liability claims experience: Beginner to Intermediate level experience managing construction claims or Professional Liability construction claims or similar experience in the construction or design professional field. Experience assessing and managing coverage issues and managing high exposure and complex claims. Demonstrated experience negotiating and settling complex claim files. Excellent Communication: Excellent verbal and written communication, presentation and negotiation skills. Able to communicate and negotiate effectively with internal and external stakeholders at various levels of sophistication. Collaborative approach: Develop productive working relationships with insured, brokers, claim handlers, underwriters and legal counsel. Seek input from others as needed to achieve the best result possible. Capable of working and collaborating with a virtual team. Ethics: Handle responsibilities with integrity and the highest standards of professionalism. Passion for results: Approach tasks proactively and anticipate needs. Think quickly and prioritize multiple work streams without sacrificing quality. Act with a sense of urgency. Intellectual curiosity: Willing to ask questions and explore new ideas. Eager to learn and focused on continuously improving technical skills. JD preferred. Who We Are AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it. What We Offer Inclusion: AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe. Robust support for Flexible Working Arrangements Enhanced family-friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter The U.S. base salary range for this position is $106,000 to $186,500 USD. Actual pay will be determined based upon the individual’s skills, experience and location. We strive for market alignment and internal equity with our colleagues’ pay. At AXA XL, we know how important physical, mental, and financial health are to our employees, which is why we are proud to offer benefits such as a competitive retirement savings plan, health and wellness programs, and many other benefits.
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