Monro Muffler/Brake
Automotive General Service Technician
Monro Muffler/Brake, Livermore, California, United States, 94551
Overview
Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach. Headquartered in Rochester, New York, Monro has grown to nearly 1,300 auto repair shops and tire dealers in 32 states. Monro powers 16 tire and auto service brands, supporting regional strength and community connections. Under the Monro banner, we are united TEAM with a mission to bring guests the highest quality tire and auto service in the industry. Destination Monro - Your Career is Here! About The Role: The General Service Technician role is full time or part time and is an hourly position based on the needs of the business. The General Service Technician is responsible for performing basic routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. This position is expected to deliver exceptional 5 Star service to our guests through effective communication of vehicle issues and proposed solutions while ensuring that guest expectations for time commitments and quality are consistently met. Responsibilities
Accurately perform basic vehicle services and repairs in accordance with Monro standards of operation. Tire Services – perform wheel removal, balancing, patch/plug repairs, changing, mounting, installation and TPMS service and repair. Vehicle Services – perform lubrications, oil changes, basic maintenance (e.g., bulb, wiper blade and filter replacements, etc.), battery testing and installations. Consistently complete Monro’s Courtesy Inspection on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs. Assist in inventory management to include pulling tires and parts, unloading and stocking inventory. Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and guest readiness. Follow safety standards including Monro’s Wheel Torque, Oil safety and compliance procedures. Test drive vehicles per Monro’s Road Test policy, using dedicated test drive routes and observing all traffic and safety laws. Understand and adhere to company policies and procedures, governmental standards including environmental codes and ANSI/OSHA standards. Maintain safety standards as trained. Maintain knowledge to complete Monro University training courses and modules. Operate, use, and maintain equipment in a safe manner per guidelines, including lifts, welders, brake lathes, etc. Perform other duties as assigned and required. Compensation
The hourly range for this role is $17-22. This role is eligible for additional compensation and incentives. Pay will be determined based on experience level. Qualifications
High School Diploma or equivalent preferred. Automotive training including basic car maintenance and repair or the equivalent combination of education and experience. Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR) and the ability to operate customer vehicles to conduct test drives. Required to own a basic set of tools or participate in Monro’s tool purchase program. Profile Summary: Ability to take initiative in identifying problems, collecting data, and establishing facts to make practical decisions and recommend solutions. Strong customer service skills Strong verbal and written communication skills with the ability to convey technical issues and write routine reports. Work Environment & Physical Requirements
This job operates in an automotive shop environment with exposure to moderate noise, adverse weather conditions, chemicals, odors, dirt, and dust. The following apply: Ability to work flexible hours, days, evenings, weekends, and holidays. Must be able to see, lift, carry and stock merchandise and supplies up to 50 lbs. without assistance. Frequent standing and walking for long periods of time. Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting. Benefits
Performance-based incentives Paid vacation and holidays for full-time teammates Reimbursement for ASE Certifications Reimbursement for State Inspection Licenses where applicable 401k eligibility immediately upon hire Direct Deposit Employee Discounts Healthcare, Vision, and Dental for full-time teammates Employee Access Perks Career Advancement Opportunities This summary is not all-inclusive. Additional duties may be assigned by the supervisor as needed. Monro Inc. is an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, disability status, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law. Your next Destination!
Growth Opportunity:
Monro supports teammates through coursework, leadership development, on-the-job training, and Monro University to advance careers.
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Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach. Headquartered in Rochester, New York, Monro has grown to nearly 1,300 auto repair shops and tire dealers in 32 states. Monro powers 16 tire and auto service brands, supporting regional strength and community connections. Under the Monro banner, we are united TEAM with a mission to bring guests the highest quality tire and auto service in the industry. Destination Monro - Your Career is Here! About The Role: The General Service Technician role is full time or part time and is an hourly position based on the needs of the business. The General Service Technician is responsible for performing basic routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. This position is expected to deliver exceptional 5 Star service to our guests through effective communication of vehicle issues and proposed solutions while ensuring that guest expectations for time commitments and quality are consistently met. Responsibilities
Accurately perform basic vehicle services and repairs in accordance with Monro standards of operation. Tire Services – perform wheel removal, balancing, patch/plug repairs, changing, mounting, installation and TPMS service and repair. Vehicle Services – perform lubrications, oil changes, basic maintenance (e.g., bulb, wiper blade and filter replacements, etc.), battery testing and installations. Consistently complete Monro’s Courtesy Inspection on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs. Assist in inventory management to include pulling tires and parts, unloading and stocking inventory. Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and guest readiness. Follow safety standards including Monro’s Wheel Torque, Oil safety and compliance procedures. Test drive vehicles per Monro’s Road Test policy, using dedicated test drive routes and observing all traffic and safety laws. Understand and adhere to company policies and procedures, governmental standards including environmental codes and ANSI/OSHA standards. Maintain safety standards as trained. Maintain knowledge to complete Monro University training courses and modules. Operate, use, and maintain equipment in a safe manner per guidelines, including lifts, welders, brake lathes, etc. Perform other duties as assigned and required. Compensation
The hourly range for this role is $17-22. This role is eligible for additional compensation and incentives. Pay will be determined based on experience level. Qualifications
High School Diploma or equivalent preferred. Automotive training including basic car maintenance and repair or the equivalent combination of education and experience. Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR) and the ability to operate customer vehicles to conduct test drives. Required to own a basic set of tools or participate in Monro’s tool purchase program. Profile Summary: Ability to take initiative in identifying problems, collecting data, and establishing facts to make practical decisions and recommend solutions. Strong customer service skills Strong verbal and written communication skills with the ability to convey technical issues and write routine reports. Work Environment & Physical Requirements
This job operates in an automotive shop environment with exposure to moderate noise, adverse weather conditions, chemicals, odors, dirt, and dust. The following apply: Ability to work flexible hours, days, evenings, weekends, and holidays. Must be able to see, lift, carry and stock merchandise and supplies up to 50 lbs. without assistance. Frequent standing and walking for long periods of time. Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting. Benefits
Performance-based incentives Paid vacation and holidays for full-time teammates Reimbursement for ASE Certifications Reimbursement for State Inspection Licenses where applicable 401k eligibility immediately upon hire Direct Deposit Employee Discounts Healthcare, Vision, and Dental for full-time teammates Employee Access Perks Career Advancement Opportunities This summary is not all-inclusive. Additional duties may be assigned by the supervisor as needed. Monro Inc. is an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, disability status, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law. Your next Destination!
Growth Opportunity:
Monro supports teammates through coursework, leadership development, on-the-job training, and Monro University to advance careers.
#J-18808-Ljbffr