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Amazon Web Services (AWS)

Global Sales Ops Program Leader, SMGS Global Sales Planning & Compensation

Amazon Web Services (AWS), Dallas, Texas, United States, 75215

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Overview

5 days ago Be among the first 25 applicants This is a high impact role, responsible for leading the development, implementation, and management of a critical sales planning program – manage AWS customer data and the associated go-to-market strategy and operations requirements. Executed successfully, this program will enable AWS to develop and operationalize a holistic customer intelligence capability to define a customer across geography, segments, acquisitions, and industries, and map the relationship between customers and partners. This program will ultimately impact how resources are allocated to customers to maximize customer experience and the growth of our business. This global role will enable accelerated growth for AWS by leading processes across a broad set of stakeholders including business leaders, sales planners, field operations, and central operations teams. They will advise tooling partners on business requirements, and they will use effective communications, strong relationships, and sophisticated data-driven insights to support change management. The leader for this program should have 15+ years’ experience in Sales Planning or Sales Operations. We are especially looking for builders – people who understand what it takes to build a capability and know how to implement scalable solutions and mechanisms – to serve in a rapidly growing and dynamic team. This leader will be able to work backwards from business strategies, and is able to invent and simplify. As part of this role, this leader will be engaging with stakeholders across many global AWS teams and partners and will be expected to build trust through understanding.

Key responsibilities

Leads the program to develop and operationalize a holistic customer intelligence capability to define a customer across geography, segments, industries, etc., and map the relationship between customers and partners. Manages the end-to-end program, including tooling requirements, policy & governance, reporting, and stakeholder engagement. Develop consistent and common global policies, processes, reporting, metrics, enablement, and communications for program execution. Monitors performance metrics to track program effectiveness and makes in-year program adjustments to address organizational shifts and business needs. Supports the management of dispute resolution process for customer definition issues.

About The Team

The Global Sales Planning and Compensation (GSPC) team is a critical partner to our global sales organization. We lead: annual, in-year, and goals planning; policy & governance; operations; performance targets; sales compensation design; and communications & enablement to motivate and guide our field teams to achieve strategic business goals. As AWS continues its rapid growth, this team plays an important role in scaling processes to support thousands of sellers across numerous industries, geographies, and product lines. Your expertise and leadership will help take this team to the next level.

About AWS

Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Qualifications

Basic Qualifications 7+ years of sales operations or sales strategy in a mid-to-large-scale tech company experience Bachelor's degree in Business Administration, Finance, Economics, Computer Science, or a related field Experience in sales operations or sales strategy in a mid-to-large-scale tech company Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations Experience in multiple organizational functions such as compensation, forecasting, organizational development or equivalent Experience with Microsoft Office products and applications

Preferred Qualifications Experience developing and implementing systems and tools utilized for CRM, variable compensation, revenue reporting, forecasting, sales force automation or equivalent Experience with program management spanning planning, execution and project delivery Experience working within a high-growth, technology company Master's degree or equivalent

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $143,400/year in our lowest geographic market up to $237,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Company - Amazon Web Services, Inc.

Job ID: A3100818

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