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Gachina Landscape Management

Associate Account Manager

Gachina Landscape Management, Santa Clara, California, us, 95053

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Gachina Landscape Management Gachina Landscape Management provided pay range

This range is provided by Gachina Landscape Management. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range

$75,000.00/yr - $90,000.00/yr Job Description

Associate Account Manager

Reports To: Branch Manager or Senior Account Manager

Summary: The

Operations Management Development Program is a training opportunity to learn all areas of an Operation Manger’s responsibilities: exceeding customer expectations, achieving profitability of accounts, understanding team member

relations and ensuring implementation of Gachina Quality Standards.

Participants of the program have

been identified as capable and full of potential for Operation Management. Each participant will select an area of

focus; maintenance or installation. Successful completion of this program will result in the promotion to Management. The timing of all promotions will be based on the need for the position and the readiness of the participant.

Priorities

Develop and Maintain a Strong Team Gachina Customer Service Standards Gachina Quality Service Standards

Assist In The Following Operations Management Responsibilities

Develop quality production team through leadership, training of team members, and continued development and

implementation of policies and procedures. Understands team member development and human resource issues.

Coordinate efforts of Crew Leaders, support

crews, and administrative staff to ensure responsive concern for client

expectations. Understands crew

operations.

Accountable for profitability by diligent scheduling and monitoring productivity. Understands maintenance operations. Responsible for controlling direct costs in account area, meeting budget goals and business objectives. Understands financial responsibility. Ensures extra billable work is performed and processed in a timely manner. Understands enhancement operations and work order processes. Initiates equipment and material purchases, and sub-contract work consistent operation needs. Understands inventory controls.

Summary of Specific

Responsibilities

I. Management of Maintenance or Installation/Construction Accounts

Maintains Gachina Quality Standards Implement procedures and processes, and coordinate routine and long-term tasks and schedules – Crew Leader Maintenance/Irrigation Competencies Maintain relationship with customers as primary contact for all maintenance and enhancement activities. Schedule/coordinate completion of punch lists and customer requests

II. Estimating/Sales

Provide data for maintenance proposals and pricing Prepare small scale enhancement estimates and field quotes

III. Job Costing of Accounts

Schedule and monitor performance, measuring budget to actual costs Ensure contract compliance

IV. Personnel

Direct Supervision of 1 to 2 crews Assist Manager with time cards, work orders, proposals Recruit, hire and develop maintenance team Maintain standards of performance and initiate periodic evaluations

Field time is essential in the successful development of Operations Management. The Operations

Management Development Program schedule will include working with maintenance and enhancement crews.

Required

Qualifications & Experience

GED, AS Degree (or equivalent) or 2 years experience in landscape maintenance preferred

Strong communication skills – English verbal, written and reading comprehension

Ability to develop strong client and employee relationships

Hands on approach to crew and task management

Strong time management and organizational skills

Strong analytical skills, ability to meet critical deadlines with accuracy and attention to detail

Responsive to customer’s needs and requests – build customer rapport

Preferred

Certifications in Landscape Maintenance and Irrigation

Bi-lingual Spanish

Computer skills – Microsoft Word, Excel and Email

Personal Development

Professional demeanor and appearance

Proven leadership abilities; organized, structured approach o crew supervision

Responsive with positive attitude and initiative, team oriented, and strong role model

Accomplished verbal and written communication skills

(English and Spanish) Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

Job function Sales and Business Development Industries Facilities Services Referrals increase your chances of interviewing at Gachina Landscape Management by 2x Sign in to set job alerts for “Associate Account Manager” roles.

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