Northrop Grumman
Overview
Northrop Grumman Enterprise Classified Solutions is seeking a senior level Cisco Voice Engineer that has experience in designing, implementing, and maintaining Cisco voice solutions. The ideal candidate will have a strong background in VoIP technologies, Cisco Unified Communications Manager, and related voice technologies. At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people0s lives around the world today, and for generations to come. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they0re making history. Key Responsibilities
Design and implement Cisco voice solutions, including VoIP, VTC, VQ, CMS, Jabber, and other unified communications systems. Develop and maintain complex dial plans, route patterns, translation patterns, route lists, groups and calling search spaces. Configure and troubleshoot Cisco Unified Border Element (CUBE) routers for SIP trunking and inter-site voice routing. Support and troubleshoot video teleconferencing (VTC) systems, including Cisco Telepresence, Room Kits, and integration with third-party platforms. Monitor and optimize voice/video quality using tools like Cisco VQM, RTMT, and third-party monitoring platforms. Perform routine system upgrades, patches, and backups for UC platforms. Troubleshoot and resolve complex voice-related issues in a timely manner. Manage UCCX for multiple teams. Collaborate with cross-functional teams to integrate voice solutions with existing systems. Provide technical support and training to end-users and IT staff. Stay updated with the latest industry trends and technologies related to voice communications. Additional Duties
Plan, manage and implement complex voice designs in support of customer requirements. Develop technical solutions to complex problems which require the regular use of ingenuity and creativity. Support teams in project designs to clarify project requirements, provide design solutions, in accordance with standards. Perform troubleshooting analysis of voice infrastructure and associated systems. Document voice hardware and software technology components. Install and configure Cisco voice hardware/software and accompanying technologies. Provide third-level support and troubleshooting of voice problems. Periodically provide after-hours and weekend support. Work is performed without appreciable direction. Exercises considerable latitude in determining technical objectives of assignment. Completed work is reviewed from a relatively long-term perspective, for desired results. Interface regularly with customers and manage customer installation timelines and deliverables to help facilitate successful deployments. Manage timely resolution of all critical and/or complex problems meeting SLA requirements. Experience with Microsoft Office, Visio, Project, PowerPoint and Excel. Lift equipment weighing up to 40 pounds. Work after hours and weekends as needed. This role is 100% onsite at major Northrop Grumman locations including: Redondo Beach, CA; Rolling Meadows, IL; Roy, UT; Melbourne, FL; Linthicum, MD; Chandler, AZ; or Huntsville, AL. Basic Qualifications
Must have a Master0s Degree with 6 years of relevant experience; OR a Bachelor0s Degree with 8 years of relevant experience; OR an Associate0s Degree with 10 years of relevant experience; OR a High School diploma (or equivalent) with 12 years of relevant experience. Must have a DOD 8570 IAT level II baseline certification (example: Security+ CE). Must have the ability to obtain a DOD Secret level security clearance (at a minimum) within a reasonable amount of time to be considered. Must have experience with designing and maintaining LAN/WAN based networks, managing routing protocols on large LAN environments, and experience with Cisco hardware (routers, switches, and firewalls). Excellent problem-solving skills and ability to work under pressure. Preferred Qualifications
Certifications such as CCNP Voice or CCIE Voice. Top Secret, SCI, Polygraph, or SAP/SAR access would be nice to have. Demonstrated leadership skills, or previous management of small teams, would be helpful. Familiarity with network infrastructure and security principles. Experience with VQ Conferencing. Salary: Primary Level Salary Range: $107,800.00 - $187,300.00. The above salary range represents a general guideline; Northrop Grumman considers factors such as the scope and responsibilities of the position and the candidate0s experience, education, skills and current market conditions. Depending on the position, overtime, shift differential, and a discretionary bonus may apply in addition to base pay. Annual bonuses are designed to reward individual contributions and company results. Long-term incentives may be available for VP/Director roles. Northrop Grumman provides benefits including health insurance, life and disability insurance, savings plan, company-paid holidays and PTO. The application period for the job is estimated to be 20 days from the job posting date. This timeline may be shortened or extended depending on business needs and candidate availability. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit the Northrop Grumman EEO page. U.S. Citizenship is required for all positions with government clearance and certain other restricted positions. Seniority level
Mid-Senior level Employment type
Full-time Job function
Engineering and Information Technology Industries Defense and Space Manufacturing
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Northrop Grumman Enterprise Classified Solutions is seeking a senior level Cisco Voice Engineer that has experience in designing, implementing, and maintaining Cisco voice solutions. The ideal candidate will have a strong background in VoIP technologies, Cisco Unified Communications Manager, and related voice technologies. At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people0s lives around the world today, and for generations to come. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they0re making history. Key Responsibilities
Design and implement Cisco voice solutions, including VoIP, VTC, VQ, CMS, Jabber, and other unified communications systems. Develop and maintain complex dial plans, route patterns, translation patterns, route lists, groups and calling search spaces. Configure and troubleshoot Cisco Unified Border Element (CUBE) routers for SIP trunking and inter-site voice routing. Support and troubleshoot video teleconferencing (VTC) systems, including Cisco Telepresence, Room Kits, and integration with third-party platforms. Monitor and optimize voice/video quality using tools like Cisco VQM, RTMT, and third-party monitoring platforms. Perform routine system upgrades, patches, and backups for UC platforms. Troubleshoot and resolve complex voice-related issues in a timely manner. Manage UCCX for multiple teams. Collaborate with cross-functional teams to integrate voice solutions with existing systems. Provide technical support and training to end-users and IT staff. Stay updated with the latest industry trends and technologies related to voice communications. Additional Duties
Plan, manage and implement complex voice designs in support of customer requirements. Develop technical solutions to complex problems which require the regular use of ingenuity and creativity. Support teams in project designs to clarify project requirements, provide design solutions, in accordance with standards. Perform troubleshooting analysis of voice infrastructure and associated systems. Document voice hardware and software technology components. Install and configure Cisco voice hardware/software and accompanying technologies. Provide third-level support and troubleshooting of voice problems. Periodically provide after-hours and weekend support. Work is performed without appreciable direction. Exercises considerable latitude in determining technical objectives of assignment. Completed work is reviewed from a relatively long-term perspective, for desired results. Interface regularly with customers and manage customer installation timelines and deliverables to help facilitate successful deployments. Manage timely resolution of all critical and/or complex problems meeting SLA requirements. Experience with Microsoft Office, Visio, Project, PowerPoint and Excel. Lift equipment weighing up to 40 pounds. Work after hours and weekends as needed. This role is 100% onsite at major Northrop Grumman locations including: Redondo Beach, CA; Rolling Meadows, IL; Roy, UT; Melbourne, FL; Linthicum, MD; Chandler, AZ; or Huntsville, AL. Basic Qualifications
Must have a Master0s Degree with 6 years of relevant experience; OR a Bachelor0s Degree with 8 years of relevant experience; OR an Associate0s Degree with 10 years of relevant experience; OR a High School diploma (or equivalent) with 12 years of relevant experience. Must have a DOD 8570 IAT level II baseline certification (example: Security+ CE). Must have the ability to obtain a DOD Secret level security clearance (at a minimum) within a reasonable amount of time to be considered. Must have experience with designing and maintaining LAN/WAN based networks, managing routing protocols on large LAN environments, and experience with Cisco hardware (routers, switches, and firewalls). Excellent problem-solving skills and ability to work under pressure. Preferred Qualifications
Certifications such as CCNP Voice or CCIE Voice. Top Secret, SCI, Polygraph, or SAP/SAR access would be nice to have. Demonstrated leadership skills, or previous management of small teams, would be helpful. Familiarity with network infrastructure and security principles. Experience with VQ Conferencing. Salary: Primary Level Salary Range: $107,800.00 - $187,300.00. The above salary range represents a general guideline; Northrop Grumman considers factors such as the scope and responsibilities of the position and the candidate0s experience, education, skills and current market conditions. Depending on the position, overtime, shift differential, and a discretionary bonus may apply in addition to base pay. Annual bonuses are designed to reward individual contributions and company results. Long-term incentives may be available for VP/Director roles. Northrop Grumman provides benefits including health insurance, life and disability insurance, savings plan, company-paid holidays and PTO. The application period for the job is estimated to be 20 days from the job posting date. This timeline may be shortened or extended depending on business needs and candidate availability. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit the Northrop Grumman EEO page. U.S. Citizenship is required for all positions with government clearance and certain other restricted positions. Seniority level
Mid-Senior level Employment type
Full-time Job function
Engineering and Information Technology Industries Defense and Space Manufacturing
#J-18808-Ljbffr