Ping Identity
Overview
Ping Identity seeks a creative and technically curious AI Automation Engineer to join the Data & AI team within the Office of the CIO. This role shapes how Ping leverages agentic AI and intelligent automation to drive enterprise transformation. You will work with stakeholders from business, IT, engineering, and data teams to gather use cases, translate them into future-state process designs, and design, build, and deliver intelligent agents that augment workflows and drive enterprise efficiency.
This role sits at the intersection of process optimization, intelligent automation, and enterprise enablement. You’ll partner with data engineers, architects, and platform administrators to shape how off-the-shelf and custom-built AI agents coexist and scale across the business, define where AI can add value, govern agentic platforms, and responsibly deploy automation to drive impact.
Responsibilities
Lead discussions with stakeholders across business operations, IT, engineering, and data teams to gather and clarify requirements, processes, and solution designs.
Identify and prioritize high-impact business use cases where agentic AI can augment or automate workflows.
Translate use cases into future-state process diagrams and conceptual architectures that illustrate how intelligent automation will be delivered.
Design and configure intelligent agents to automate business processes using modern orchestration platforms (no-code or low-code).
Manage intake and prioritization of automation use cases from multiple business units.
Partner with data engineers, architects, and platform teams to align enterprise AI platforms with bespoke agent implementations.
Support business stakeholders through AI adoption and change management, including direct collaboration when building and configuring intelligent agents.
Facilitate demonstrations, user acceptance testing, and change adoption activities related to agent releases and enhancements.
Understand interdependencies between people, processes, and technology across functions to inform strategy and solutioning.
Qualifications
3–5 years of experience
in roles such as RPA Developer, Platform Administrator, Integration Specialist, Data Engineer, or similar positions focused on process automation or enterprise systems.
Demonstrated ability
to translate business needs into solution workflows — including process mapping, future-state design, and operational requirements.
Familiarity with AI-driven automation tools , including orchestration platforms (low-code/no-code or custom frameworks).
Strong communication skills , with confidence navigating both technical teams and business stakeholders.
Hands-on experience delivering enterprise process automation
or digital transformation projects from ideation through deployment.
Working knowledge of enterprise operations , including how cross-functional teams interact and depend on each other.
Nice-to-have
You have contributed to production-grade automation initiatives that incorporate AI agents, retrieval-augmented generation (RAG), or orchestration layers.
You have written and tested prompts or workflows used in enterprise AI automation.
You have worked on or alongside technical teams deploying intelligent or autonomous systems.
You have translated business use cases into future-state process diagrams or conceptual architectures.
You have a background in business or technology consulting, enterprise systems implementation, or platform configuration work.
Compensation and Location USA: $120,000 to $150,000
In accordance with Colorado’s Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.
Life at Ping We value a flexible, collaborative work environment. We’re growing quickly while staying true to our startup values. We hire talented, smart, fun, and genuinely nice people who succeed together.
A culture that empowers you to do your best work.
Employee Resource Groups and team bonding events.
Competitive benefits and perks, global volunteering, generous PTO & holidays, progressive healthcare options, retirement programs, and education reimbursement.
Commuter offset where applicable.
Ping Identity is committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an identity. We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable law.
EEO and Voluntary Self-Identification We may request voluntary self-identification information for government reporting purposes. Completion is voluntary and will not affect hiring decisions. For more information, please see Ping Identity’s Equal Employment Opportunity policy.
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This role sits at the intersection of process optimization, intelligent automation, and enterprise enablement. You’ll partner with data engineers, architects, and platform administrators to shape how off-the-shelf and custom-built AI agents coexist and scale across the business, define where AI can add value, govern agentic platforms, and responsibly deploy automation to drive impact.
Responsibilities
Lead discussions with stakeholders across business operations, IT, engineering, and data teams to gather and clarify requirements, processes, and solution designs.
Identify and prioritize high-impact business use cases where agentic AI can augment or automate workflows.
Translate use cases into future-state process diagrams and conceptual architectures that illustrate how intelligent automation will be delivered.
Design and configure intelligent agents to automate business processes using modern orchestration platforms (no-code or low-code).
Manage intake and prioritization of automation use cases from multiple business units.
Partner with data engineers, architects, and platform teams to align enterprise AI platforms with bespoke agent implementations.
Support business stakeholders through AI adoption and change management, including direct collaboration when building and configuring intelligent agents.
Facilitate demonstrations, user acceptance testing, and change adoption activities related to agent releases and enhancements.
Understand interdependencies between people, processes, and technology across functions to inform strategy and solutioning.
Qualifications
3–5 years of experience
in roles such as RPA Developer, Platform Administrator, Integration Specialist, Data Engineer, or similar positions focused on process automation or enterprise systems.
Demonstrated ability
to translate business needs into solution workflows — including process mapping, future-state design, and operational requirements.
Familiarity with AI-driven automation tools , including orchestration platforms (low-code/no-code or custom frameworks).
Strong communication skills , with confidence navigating both technical teams and business stakeholders.
Hands-on experience delivering enterprise process automation
or digital transformation projects from ideation through deployment.
Working knowledge of enterprise operations , including how cross-functional teams interact and depend on each other.
Nice-to-have
You have contributed to production-grade automation initiatives that incorporate AI agents, retrieval-augmented generation (RAG), or orchestration layers.
You have written and tested prompts or workflows used in enterprise AI automation.
You have worked on or alongside technical teams deploying intelligent or autonomous systems.
You have translated business use cases into future-state process diagrams or conceptual architectures.
You have a background in business or technology consulting, enterprise systems implementation, or platform configuration work.
Compensation and Location USA: $120,000 to $150,000
In accordance with Colorado’s Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.
Life at Ping We value a flexible, collaborative work environment. We’re growing quickly while staying true to our startup values. We hire talented, smart, fun, and genuinely nice people who succeed together.
A culture that empowers you to do your best work.
Employee Resource Groups and team bonding events.
Competitive benefits and perks, global volunteering, generous PTO & holidays, progressive healthcare options, retirement programs, and education reimbursement.
Commuter offset where applicable.
Ping Identity is committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an identity. We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable law.
EEO and Voluntary Self-Identification We may request voluntary self-identification information for government reporting purposes. Completion is voluntary and will not affect hiring decisions. For more information, please see Ping Identity’s Equal Employment Opportunity policy.
#J-18808-Ljbffr