State of Washington
L&I Workers' Compensation Adjudicator 4/Claims Training
State of Washington, Tumwater, Washington, us, 98511
Overview
Our Mission: Keep Washington Safe and Working! Our Values: Customer Focus, One L&I, Respect, Diversity, Equity and Inclusion, Learning and Growth, Reliability
Please Note: This opportunity is open to current Labor & Industries employees only.
Job Highlights Do you have experience adjudicating claim and benefits under Title 51? Are you interested in helping staff become Strategic thinkers and passing your Claims knowledge on to others?
L&I Claims Administration within Insurance Services has an exciting opportunity for you to become a Claims Trainer (Workers’ Compensation Adjudicator 4). In this dynamic role, you will help staff become strategic thinkers and pass your claims knowledge on to newly hired adjudicators in Insurance Services claims units. As a Claims Trainer you will also conduct in-service training classes for all levels of adjudicators, vocational and nursing consultants, field staff, and other department staff.
Responsibilities
Use analytical and soft skills to train and mentor a strategic approach to claim management
Act as a technical resource on complex claim management issues for staff who administer benefits under Title 51
Provide training and coaching to staff to ensure consistent application of policies and laws
Consult with other resources (coaches/mentors, claim consultants, pension adjudicators, occupational nurse consultants, etc.) to address training needs and provide a consistent message
Interact with Claims Administration, Employer Services, RTW Partnerships, Legal Services and Self-Insurance to maintain and improve consistency between programs
Serve as a technical resource for Workers' Compensation Adjudicators on procedures involving the use of BPS, ORION, LINIIS and ECS
Participate in developing strategies to ensure strategic approaches to claim management and address Quality Assurance issues and improvements
Required
Successful completion of the Department of Labor and Industries Workers’ Compensation Adjudicator 2 Apprenticeship program and one year of experience as a Workers’ Compensation Adjudicator 3, or a Bachelor's degree with three years of experience in adjudicating workers’ or crime victims’ compensation insurance claims or adjudication of time loss payments, or equivalent education/experience
Desired Knowledge, Skills, and Abilities
Comfortable facilitating and training large groups, using adult learning styles and effective training delivery techniques
Ability to run presentations using Microsoft PowerPoint or similar software
A strategic thinker with analytic and soft skills, focused on reducing work disability and helping workers heal and return to work
A thorough working knowledge of the Washington State Industrial Insurance Laws as specified in Washington Administrative Code, case law, department policies and medical terminology
Excellent written and verbal communication skills
Provide information, techniques, instruction, feedback and encouragement
Teach, mentor and encourage others to maximize their success on the job
Team focused approach, ability to contribute to the development and cohesiveness of the team
Open, honest, professional and approachable with strong interpersonal skills
Effectively manage time by setting priorities and adjusting when priorities change
Use a personal computer with multiple drives
Working knowledge of BPS, ORION, LINIIS and ECS
Intermediate to advanced skills using Microsoft PowerPoint
Current skills presenting difficult topics
Maintain the highest level of confidentiality at all times
Things You Need To Know To help you maintain a proper work-life balance, teleworking is one of the work schedule options for this position. L&I also offers flexible custom work schedules.
Benefits and Workplace Info State employees who meet the qualifications will become eligible for a generous retirement package at the end of the employee’s career. Telework is dependent upon business needs and supervisor approval. The assigned duty station is Tumwater, Washington. In-office work frequency and telework will be discussed at offer.
Application Process We will contact the top candidates directly to interview for this position. Please include the following documents with your application:
A cover letter describing specific qualifications.
A current resume detailing applicable experience and education.
A list of at least three professional references with current telephone numbers.
Please do not attach or place any medical information within the application, resume, or cover letter.
Background Check and Other Information
Background check will be conducted prior to placement. Information from the background check will be considered in determining eligibility.
For positions requiring travel, you must have a valid driver's license.
This position is represented by the Washington Federation of State Employees (WFSE).
Applicants must have work authorization without visa sponsorship now or in the future.
The department complies with I-9 requirements; proof of identity and eligibility to work in the United States will be required.
The announcement may be used to fill multiple permanent and/or non-permanent positions.
Applicants selected to move forward in the hiring process will be contacted to schedule a skills assessment.
Did You Know? Washington is America’s Top State to live, play, and work, according to U.S. News (2021). Join the L&I team and enjoy all the Evergreen State has to offer.
Questions If you have any questions regarding this job posting, program, the agency, or to request a copy of the Position Description Form, please contact Rachael Niles at Jobs@lni.wa.gov.
#J-18808-Ljbffr
Please Note: This opportunity is open to current Labor & Industries employees only.
Job Highlights Do you have experience adjudicating claim and benefits under Title 51? Are you interested in helping staff become Strategic thinkers and passing your Claims knowledge on to others?
L&I Claims Administration within Insurance Services has an exciting opportunity for you to become a Claims Trainer (Workers’ Compensation Adjudicator 4). In this dynamic role, you will help staff become strategic thinkers and pass your claims knowledge on to newly hired adjudicators in Insurance Services claims units. As a Claims Trainer you will also conduct in-service training classes for all levels of adjudicators, vocational and nursing consultants, field staff, and other department staff.
Responsibilities
Use analytical and soft skills to train and mentor a strategic approach to claim management
Act as a technical resource on complex claim management issues for staff who administer benefits under Title 51
Provide training and coaching to staff to ensure consistent application of policies and laws
Consult with other resources (coaches/mentors, claim consultants, pension adjudicators, occupational nurse consultants, etc.) to address training needs and provide a consistent message
Interact with Claims Administration, Employer Services, RTW Partnerships, Legal Services and Self-Insurance to maintain and improve consistency between programs
Serve as a technical resource for Workers' Compensation Adjudicators on procedures involving the use of BPS, ORION, LINIIS and ECS
Participate in developing strategies to ensure strategic approaches to claim management and address Quality Assurance issues and improvements
Required
Successful completion of the Department of Labor and Industries Workers’ Compensation Adjudicator 2 Apprenticeship program and one year of experience as a Workers’ Compensation Adjudicator 3, or a Bachelor's degree with three years of experience in adjudicating workers’ or crime victims’ compensation insurance claims or adjudication of time loss payments, or equivalent education/experience
Desired Knowledge, Skills, and Abilities
Comfortable facilitating and training large groups, using adult learning styles and effective training delivery techniques
Ability to run presentations using Microsoft PowerPoint or similar software
A strategic thinker with analytic and soft skills, focused on reducing work disability and helping workers heal and return to work
A thorough working knowledge of the Washington State Industrial Insurance Laws as specified in Washington Administrative Code, case law, department policies and medical terminology
Excellent written and verbal communication skills
Provide information, techniques, instruction, feedback and encouragement
Teach, mentor and encourage others to maximize their success on the job
Team focused approach, ability to contribute to the development and cohesiveness of the team
Open, honest, professional and approachable with strong interpersonal skills
Effectively manage time by setting priorities and adjusting when priorities change
Use a personal computer with multiple drives
Working knowledge of BPS, ORION, LINIIS and ECS
Intermediate to advanced skills using Microsoft PowerPoint
Current skills presenting difficult topics
Maintain the highest level of confidentiality at all times
Things You Need To Know To help you maintain a proper work-life balance, teleworking is one of the work schedule options for this position. L&I also offers flexible custom work schedules.
Benefits and Workplace Info State employees who meet the qualifications will become eligible for a generous retirement package at the end of the employee’s career. Telework is dependent upon business needs and supervisor approval. The assigned duty station is Tumwater, Washington. In-office work frequency and telework will be discussed at offer.
Application Process We will contact the top candidates directly to interview for this position. Please include the following documents with your application:
A cover letter describing specific qualifications.
A current resume detailing applicable experience and education.
A list of at least three professional references with current telephone numbers.
Please do not attach or place any medical information within the application, resume, or cover letter.
Background Check and Other Information
Background check will be conducted prior to placement. Information from the background check will be considered in determining eligibility.
For positions requiring travel, you must have a valid driver's license.
This position is represented by the Washington Federation of State Employees (WFSE).
Applicants must have work authorization without visa sponsorship now or in the future.
The department complies with I-9 requirements; proof of identity and eligibility to work in the United States will be required.
The announcement may be used to fill multiple permanent and/or non-permanent positions.
Applicants selected to move forward in the hiring process will be contacted to schedule a skills assessment.
Did You Know? Washington is America’s Top State to live, play, and work, according to U.S. News (2021). Join the L&I team and enjoy all the Evergreen State has to offer.
Questions If you have any questions regarding this job posting, program, the agency, or to request a copy of the Position Description Form, please contact Rachael Niles at Jobs@lni.wa.gov.
#J-18808-Ljbffr