British Swim School of Jacksonville Beaches-Orange Park
Customer Experience Specialist
British Swim School of Jacksonville Beaches-Orange Park, Orange Park, Florida, United States, 32065
Overview
A position at British Swim School is more than just a job, it is an opportunity to learn, grow, and make an impact in the lives of your community to ensure “survival of the littlest”.
Compensation and Benefits
Competitive pay based on experience with possible opportunities for bonuses.
Paid training.
Birthday off and paid.
Annual PTO and medical benefits.
Flexible schedules — shifts are 4–5 hours; shifts typically run on weeknights from 3–7 pm and on weekends in the morning hours.
The Position The Customer Experience Specialist, known as a "Deck Ambassador", works poolside at our swim school. This position plays a critical role in providing an excellent customer experience.
Your Typical Responsibilities
Setting up and breaking down the pool deck area before and after each shift.
Checking water chemistry and temperature prior to swim lessons.
Welcoming students and parents/guardians to the pool deck area.
Answering customers' questions about their account, their child’s progress, or about the program.
Assist swim instructors and managers when needed during swim lessons.
Post media content and monitor social media platforms.
Minimum Qualifications
Excellent interpersonal communication and organizational skills.
Have a responsible and professional demeanor.
Preferred Qualifications
1+ years of customer service experience.
Lifeguarding/First Aid/CPR/AED Certification(s), may be obtained during training.
About Us Here at British Swim School, we are more than just a fun, surface-level swim lesson provider. We strive to make a substantial impact within our communities to combat the tragically high child drowning statistics. We invest in quality team members to teach our lessons with the mindset that we are two schools in one, a survival school first and a learn-to-swim school second. As a result, we can support our mission “to ensure that every person, regardless of age or ability, has the opportunity to become a safe and happy swimmer”.
Working at British Swim School is more than just a job; it’s a chance to create a lasting impact that could change a child's life. You play a role in your local community, empowering others and sharing your passion. It’s a chance to be part of a fun-loving team of dedicated people who are committed to promoting water safety and a lifelong love of the water.
We teach swimming to people of all ages and abilities, with many students in preschool and elementary ages. Our instructors should enjoy working with this age group and help parents feel comfortable. Experience with children is helpful but not required if you demonstrate the right attitude. The job includes specialized training in our advanced British Swim School approach.
Equal Opportunity Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions are made by the management of that franchisee. Inquiries about employment should be made directly to the franchise location.
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Compensation and Benefits
Competitive pay based on experience with possible opportunities for bonuses.
Paid training.
Birthday off and paid.
Annual PTO and medical benefits.
Flexible schedules — shifts are 4–5 hours; shifts typically run on weeknights from 3–7 pm and on weekends in the morning hours.
The Position The Customer Experience Specialist, known as a "Deck Ambassador", works poolside at our swim school. This position plays a critical role in providing an excellent customer experience.
Your Typical Responsibilities
Setting up and breaking down the pool deck area before and after each shift.
Checking water chemistry and temperature prior to swim lessons.
Welcoming students and parents/guardians to the pool deck area.
Answering customers' questions about their account, their child’s progress, or about the program.
Assist swim instructors and managers when needed during swim lessons.
Post media content and monitor social media platforms.
Minimum Qualifications
Excellent interpersonal communication and organizational skills.
Have a responsible and professional demeanor.
Preferred Qualifications
1+ years of customer service experience.
Lifeguarding/First Aid/CPR/AED Certification(s), may be obtained during training.
About Us Here at British Swim School, we are more than just a fun, surface-level swim lesson provider. We strive to make a substantial impact within our communities to combat the tragically high child drowning statistics. We invest in quality team members to teach our lessons with the mindset that we are two schools in one, a survival school first and a learn-to-swim school second. As a result, we can support our mission “to ensure that every person, regardless of age or ability, has the opportunity to become a safe and happy swimmer”.
Working at British Swim School is more than just a job; it’s a chance to create a lasting impact that could change a child's life. You play a role in your local community, empowering others and sharing your passion. It’s a chance to be part of a fun-loving team of dedicated people who are committed to promoting water safety and a lifelong love of the water.
We teach swimming to people of all ages and abilities, with many students in preschool and elementary ages. Our instructors should enjoy working with this age group and help parents feel comfortable. Experience with children is helpful but not required if you demonstrate the right attitude. The job includes specialized training in our advanced British Swim School approach.
Equal Opportunity Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions are made by the management of that franchisee. Inquiries about employment should be made directly to the franchise location.
#J-18808-Ljbffr