Live Nation Entertainment
Sr. Artist & Promoter Relations Manager - LATAM
Live Nation Entertainment, New York, New York, us, 10261
Sr. Artist & Promoter Relations Manager - LATAM
Job Summary: Ticketmaster is seeking a Sr. Artist & Promoter Relations Manager to cultivate strategic relationships with touring artists and promoters in Latin America. Location: New York, NY | Los Angeles, CA | Miami, FL Division: Ticketmaster Music Line Manager: Director, Artist & Promoter Relations - LATAM Lead Contract Terms: Permanent, Full Time Ticketmaster Music manages our global concert line of business. We're the commercial engine behind the world's biggest tours and we represent touring artists and their promoters inside of Ticketmaster. The Sr. Artist & Promoter Relations Manager acts as an advocate for artists within Ticketmaster, representing their interests and working cross-functionally to achieve established tour goals. This role builds strategic partnerships with promoters and collaborates closely with local Ticketmaster teams throughout LATAM. Responsibilities: Serve as the primary liaison between artists, promoters, and Ticketmaster LatAm teams, ensuring overall client satisfaction and seamless tour support throughout the year. Build strong consultative relationships with promoters, agents, managers, and LatAm Ticketmaster colleagues, supporting both client and peer success across the region. Educate clients on Ticketmaster programs and tools. Collaborate with clients to establish tour goals, communicate them across LatAm Ticketmaster teams, and monitor progress toward achieving them based on local capabilities. Provide first-line support for day-to-day client needs, guiding internal teams and motivating peers to deliver against tour objectives. Leverage deep knowledge of the Latin American market to inform client and product solutions. Partner with Global Marketplace Operations, Tech Ops/Engineering, Abuse/Fraud, and Client Support during major onsales to align LatAm practices with global standards. Represent Ticketmaster in client and internal meetings, presentations, and onsales across the region, communicating fluently in both English and Spanish. Travel 2–3 times per quarter within the U.S. and Latin America (~20 days, ~20% of the role). Requirements: Bachelor’s degree with 8+ years of music industry experience. Prior work at a ticketing company, label, management company, promoter or talent agency preferred. Strong existing relationships with touring promoters, artist managers, and agents, with deep knowledge of the live industry value chain. Passion for music and relationship-building, with proven ability to navigate the cultural and business landscape across Latin America. Bilingual in English and Spanish (verbal and written) for direct client and peer communication. Familiarity with ticketing systems, products, websites, and apps including Ticketmaster. Benefits & Perks: Through our ‘Taking Care of Our Own’ program, we provide benefits across six key pillars: HEALTH, YOURSELF, WEALTH, FAMILY, CAREER, and OTHERS. Ticketmaster is an equal opportunity employer and welcomes applicants from diverse backgrounds.
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Job Summary: Ticketmaster is seeking a Sr. Artist & Promoter Relations Manager to cultivate strategic relationships with touring artists and promoters in Latin America. Location: New York, NY | Los Angeles, CA | Miami, FL Division: Ticketmaster Music Line Manager: Director, Artist & Promoter Relations - LATAM Lead Contract Terms: Permanent, Full Time Ticketmaster Music manages our global concert line of business. We're the commercial engine behind the world's biggest tours and we represent touring artists and their promoters inside of Ticketmaster. The Sr. Artist & Promoter Relations Manager acts as an advocate for artists within Ticketmaster, representing their interests and working cross-functionally to achieve established tour goals. This role builds strategic partnerships with promoters and collaborates closely with local Ticketmaster teams throughout LATAM. Responsibilities: Serve as the primary liaison between artists, promoters, and Ticketmaster LatAm teams, ensuring overall client satisfaction and seamless tour support throughout the year. Build strong consultative relationships with promoters, agents, managers, and LatAm Ticketmaster colleagues, supporting both client and peer success across the region. Educate clients on Ticketmaster programs and tools. Collaborate with clients to establish tour goals, communicate them across LatAm Ticketmaster teams, and monitor progress toward achieving them based on local capabilities. Provide first-line support for day-to-day client needs, guiding internal teams and motivating peers to deliver against tour objectives. Leverage deep knowledge of the Latin American market to inform client and product solutions. Partner with Global Marketplace Operations, Tech Ops/Engineering, Abuse/Fraud, and Client Support during major onsales to align LatAm practices with global standards. Represent Ticketmaster in client and internal meetings, presentations, and onsales across the region, communicating fluently in both English and Spanish. Travel 2–3 times per quarter within the U.S. and Latin America (~20 days, ~20% of the role). Requirements: Bachelor’s degree with 8+ years of music industry experience. Prior work at a ticketing company, label, management company, promoter or talent agency preferred. Strong existing relationships with touring promoters, artist managers, and agents, with deep knowledge of the live industry value chain. Passion for music and relationship-building, with proven ability to navigate the cultural and business landscape across Latin America. Bilingual in English and Spanish (verbal and written) for direct client and peer communication. Familiarity with ticketing systems, products, websites, and apps including Ticketmaster. Benefits & Perks: Through our ‘Taking Care of Our Own’ program, we provide benefits across six key pillars: HEALTH, YOURSELF, WEALTH, FAMILY, CAREER, and OTHERS. Ticketmaster is an equal opportunity employer and welcomes applicants from diverse backgrounds.
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