UW Credit Union
UW Credit Union is growing and hiring a
Bilingual (Spanish/English) Full-Time Teller
to join our member-focused, hardworking team that supports our branches in the Greater Madison area! Our Bilingual (Spanish/English) Tellers receive an additional $1.25 per hour premium. Why This Job Is Right for You Are you looking for a new opportunity to be yourself, make a difference and build your career? Do you enjoy creating meaningful connections? Is top-notch customer service where you shine? As a Full-Time Teller, you play a key role in supporting UW Credit Union’s ‘Members for Life’ philosophy, by forming solid and trusting relationships with members at your branch. Your job is to make a positive impact on members lives by accurately and enthusiastically performing a variety of transactions to meet their needs. You also work to identify and refer UW Credit Union products and services to members, that are in their best interest, to help them achieve their financial dreams. If this sounds like a team and culture you want to join, we want to talk to you! Why Work for UW Credit Union? Join one of Wisconsin’s premier financial institutions, a 2023 Top Workplaces USA and multi-year recipient of Madison Magazine’s Best Places to Work, Wisconsin State Journal’s Top Workplaces, and Milwaukee Journal Sentinel’s Top Workplaces to receive: 21.5+ days of annual paid time off 2 weeks paid caregiver leave 2.5 weeks paid new child parental leave 401k company match of up to 5%, plus approximately 4% discretionary match Competitive Medical, Dental and Vision plans, including domestic partner eligibility Free bus pass and bublr/ BCycle membership Employee Assistance Program And more! Responsibilities
What You'll Do Be the face of UW Credit Union by providing front facing member service at a greater Madison branch location Achieve balanced scorecard results in alignment with Members for Life Sales & Service Philosophy Maintain a high degree of knowledge in all UW Credit Union products and services Ensure all members requests are processed accurately and efficiently Adhere to UW Credit Union’s Cash Management policies and procedures Research all teller transactions when potential errors are identified, and communicate with affected members Identify opportunities to deepen member relationships through building rapport, uncovering needs, making recommendations, & submitting referrals Consistently seek out opportunities to exceed member expectations Qualifications
What You'll Need to Succeed High School Diploma or equivalent 1 year of customer service experience Fluent written and verbal communication in English and Spanish Demonstrates ability to work with customers of all ages and backgrounds Excellent interpersonal and professional skills Team player that can confidently jump in where and when you are needed Ability to work in an autonomous environment Important Information to Know Branch placement in the greater Madison area will be determined based on organizational need On-boarding and training is a top priority for UW Credit Union Continuous learning and development opportunities including but not limited to transparent dialogs, resources, tools, and technical learning modules UW Credit Union is proud to be an Equal Opportunity and Affirmative Action Employer of Minorities, Protected Veterans, Women, and individuals with Disabilities. We strive to cultivate an inclusive workplace that is home to a diverse workforce where employees at all levels model knowledge of, belief in and a commitment to cultural competence. About the company
The University of Wisconsin Credit Union is a credit union headquartered in Madison, Wisconsin.
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Bilingual (Spanish/English) Full-Time Teller
to join our member-focused, hardworking team that supports our branches in the Greater Madison area! Our Bilingual (Spanish/English) Tellers receive an additional $1.25 per hour premium. Why This Job Is Right for You Are you looking for a new opportunity to be yourself, make a difference and build your career? Do you enjoy creating meaningful connections? Is top-notch customer service where you shine? As a Full-Time Teller, you play a key role in supporting UW Credit Union’s ‘Members for Life’ philosophy, by forming solid and trusting relationships with members at your branch. Your job is to make a positive impact on members lives by accurately and enthusiastically performing a variety of transactions to meet their needs. You also work to identify and refer UW Credit Union products and services to members, that are in their best interest, to help them achieve their financial dreams. If this sounds like a team and culture you want to join, we want to talk to you! Why Work for UW Credit Union? Join one of Wisconsin’s premier financial institutions, a 2023 Top Workplaces USA and multi-year recipient of Madison Magazine’s Best Places to Work, Wisconsin State Journal’s Top Workplaces, and Milwaukee Journal Sentinel’s Top Workplaces to receive: 21.5+ days of annual paid time off 2 weeks paid caregiver leave 2.5 weeks paid new child parental leave 401k company match of up to 5%, plus approximately 4% discretionary match Competitive Medical, Dental and Vision plans, including domestic partner eligibility Free bus pass and bublr/ BCycle membership Employee Assistance Program And more! Responsibilities
What You'll Do Be the face of UW Credit Union by providing front facing member service at a greater Madison branch location Achieve balanced scorecard results in alignment with Members for Life Sales & Service Philosophy Maintain a high degree of knowledge in all UW Credit Union products and services Ensure all members requests are processed accurately and efficiently Adhere to UW Credit Union’s Cash Management policies and procedures Research all teller transactions when potential errors are identified, and communicate with affected members Identify opportunities to deepen member relationships through building rapport, uncovering needs, making recommendations, & submitting referrals Consistently seek out opportunities to exceed member expectations Qualifications
What You'll Need to Succeed High School Diploma or equivalent 1 year of customer service experience Fluent written and verbal communication in English and Spanish Demonstrates ability to work with customers of all ages and backgrounds Excellent interpersonal and professional skills Team player that can confidently jump in where and when you are needed Ability to work in an autonomous environment Important Information to Know Branch placement in the greater Madison area will be determined based on organizational need On-boarding and training is a top priority for UW Credit Union Continuous learning and development opportunities including but not limited to transparent dialogs, resources, tools, and technical learning modules UW Credit Union is proud to be an Equal Opportunity and Affirmative Action Employer of Minorities, Protected Veterans, Women, and individuals with Disabilities. We strive to cultivate an inclusive workplace that is home to a diverse workforce where employees at all levels model knowledge of, belief in and a commitment to cultural competence. About the company
The University of Wisconsin Credit Union is a credit union headquartered in Madison, Wisconsin.
#J-18808-Ljbffr