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University of Arkansas

Patient Ambassador

University of Arkansas, Little Rock, Arkansas, United States, 72208

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Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for "Find Jobs for Students." All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).

If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" on your Candidate Home page.

Closing Date: 07/31/2025

Type of Position: Job Type: Regular

Work Shift: Details not specified

Sponsorship Available: No

Institution Name: University of Arkansas for Medical Sciences

About UAMS: The University of Arkansas for Medical Sciences (UAMS) offers a unique combination of education, research, and clinical programs that promote teamwork and diversity. We focus on improving patient care and the lives of Arkansans.

Benefits and Perks (for benefits-eligible positions):

Health plans: Medical, Dental, Vision

Holiday, Vacation, Sick Leave

Education discount for staff and dependents (undergraduate only)

Retirement: Up to 10% matched contribution

Basic Life Insurance up to $50,000

Career Training and Educational Opportunities

Merchant Discounts

Concierge prescription delivery on campus

Application Process: Review the position details and supplementary documentation before applying. Click the "Apply" button to submit your application.

Equal Opportunity Statement: The University of Arkansas is an equal opportunity institution. We do not discriminate based on age, race, color, national origin, disability, religion, veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions regarding Title IX can be directed to the University's Title IX Coordinator or the U.S. Department of Education Office for Civil Rights.

Legal Requirements: Applicants must have proof of legal authority to work in the U.S. on the first day of employment. All application data is subject to public disclosure under the Arkansas Freedom of Information Act.

Contact for Application Assistance: For questions about a job posting, contact Human Resources at

askrecruitment@uams.edu .

Position Details: Department:

OPS | Hospitality Patient Ambassadors

Summary of Job Duties: The Patient Ambassador reports to the Supervisor of Hospitality Services and provides staffing for various hospitality services, including staffing of information desks, ICU waiting rooms, NICU desk, and others. The role involves assisting patients and visitors, guiding them, and ensuring smooth operations.

Qualifications:

High School diploma/GED

One year of support/hospitality and customer service experience in a hospital setting

Ability to work during inclement weather

Ability to work rotating weekends and holidays

Responsibilities:

Greet and assist patients and families

Staff information desks and assist in ICU visitation policies

Drive courtesy cart and assist with patient arrivals and departures

Recognize and assist patients and visitors in need

Monitor visitor areas and complete other duties as assigned

Additional Information:

Physical activity levels: Frequently to occasionally

Physical environment: Inside medical facility

Noise level: Moderate

Visual requirements: Color discrimination, depth perception, far and near visual acuity

Salary: Commensurate with education and experience

Application Documents: No required documents to apply; optional documents may be uploaded as needed.

Special Instructions: All applications must be submitted via the University of Arkansas System Career Site:

https://uasys.wd5.myworkdayjobs.com/UASYS . Do not send applications directly to the recruitment contact.

Pre-employment Screening: This position requires criminal background, drug testing, and/or education verification. Past convictions will be evaluated based on job responsibilities and legal requirements.

Physical Activity:

Frequent: Standing, sitting, walking, using hands, talking, hearing

Occasional: Bending, crawling, crouching, kneeling, reaching overhead, lifting, pushing/pulling, tasting or smelling

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