Western Wall & Ceiling Contractors Association, Inc.
Inside Sales
Western Wall & Ceiling Contractors Association, Inc., Escondido, California, United States, 92025
Foundation Building Materials (FBM) is a leading North American distributor of building materials focused on meeting and exceeding the needs of local construction trades with best-in-class products and services. Based in California, FBM has more than 6,000 employees in over 300 locations across the U.S. and Canada. FBM’s core values – safety first, a focus on customers and team members, honesty, and integrity – form the foundation for an outstanding customer experience recognized across the industry.
Position Overview Inside Sales Professionals are a talented group capable of discovering sales opportunities on a consultative basis and turning leads into new customers. The Inside Sales Professional will play a key role in expanding our sales activities to support our fast-growing business. This position primarily involves front counter sales, focusing on customer relationships, managing sales of the company’s products and services, tracking, investigating, and reporting sales information, and providing excellent customer service while interfacing with external vendors.
At FBM, we believe in conducting business with integrity and being the company of choice for both our customers and our team.
Come build your career at an exciting and growing organization within the building materials industry! Essential Functions/Qualifications:
Maintain professional and courteous ongoing contact with customers before, during, and after a sale.
Code and input customer orders, pricing information, and additional data into the computer system.
Provide excellent customer support through knowledge of our products and their applications.
Continuously improve and maintain in-depth product knowledge.
Coordinate deliveries with Operations staff.
Assist walk-in customers.
Handle and resolve customer issues.
Assist Outside Sales Representatives as needed.
Maintain effective communication with customers, management, and Outside Sales Representatives.
Focus on securing profitable sales opportunities through excellent selling, service, and problem-solving.
Engage in up-selling and cross-selling.
Coordinate purchase and delivery of special products.
Maintain stock levels on the sales floor and in the stockroom.
Operate and balance the cash register daily.
Make telephone calls to customers to generate sales as needed.
Respond promptly and courteously to customer complaints or inquiries.
Participate in monthly and/or annual physical inventories when required.
Support company values in Safety, Customer Focus, Teamwork, and Integrity.
Work 40-50 hours per week.
Perform other duties as assigned.
After receipt of a conditional offer of employment, pass drug screening, physical, and background checks.
Skills:
High school diploma or equivalent required.
Minimum of 2 years inside sales experience (incoming call experience preferred).
Excellent verbal communication skills and telephone manner.
Ability to multitask and use time efficiently to achieve outcomes.
Familiarity with Windows operating systems.
FBM Benefits:
A principled approach to work, including honesty and integrity.
A friendly and supportive work environment.
Competitive pay and incentives.
Excellent benefits including Medical, Dental, Vision plans, and 401(k).
FBM promotes an equal employment opportunity workplace with respect to all categories protected under applicable State and Federal law.
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Position Overview Inside Sales Professionals are a talented group capable of discovering sales opportunities on a consultative basis and turning leads into new customers. The Inside Sales Professional will play a key role in expanding our sales activities to support our fast-growing business. This position primarily involves front counter sales, focusing on customer relationships, managing sales of the company’s products and services, tracking, investigating, and reporting sales information, and providing excellent customer service while interfacing with external vendors.
At FBM, we believe in conducting business with integrity and being the company of choice for both our customers and our team.
Come build your career at an exciting and growing organization within the building materials industry! Essential Functions/Qualifications:
Maintain professional and courteous ongoing contact with customers before, during, and after a sale.
Code and input customer orders, pricing information, and additional data into the computer system.
Provide excellent customer support through knowledge of our products and their applications.
Continuously improve and maintain in-depth product knowledge.
Coordinate deliveries with Operations staff.
Assist walk-in customers.
Handle and resolve customer issues.
Assist Outside Sales Representatives as needed.
Maintain effective communication with customers, management, and Outside Sales Representatives.
Focus on securing profitable sales opportunities through excellent selling, service, and problem-solving.
Engage in up-selling and cross-selling.
Coordinate purchase and delivery of special products.
Maintain stock levels on the sales floor and in the stockroom.
Operate and balance the cash register daily.
Make telephone calls to customers to generate sales as needed.
Respond promptly and courteously to customer complaints or inquiries.
Participate in monthly and/or annual physical inventories when required.
Support company values in Safety, Customer Focus, Teamwork, and Integrity.
Work 40-50 hours per week.
Perform other duties as assigned.
After receipt of a conditional offer of employment, pass drug screening, physical, and background checks.
Skills:
High school diploma or equivalent required.
Minimum of 2 years inside sales experience (incoming call experience preferred).
Excellent verbal communication skills and telephone manner.
Ability to multitask and use time efficiently to achieve outcomes.
Familiarity with Windows operating systems.
FBM Benefits:
A principled approach to work, including honesty and integrity.
A friendly and supportive work environment.
Competitive pay and incentives.
Excellent benefits including Medical, Dental, Vision plans, and 401(k).
FBM promotes an equal employment opportunity workplace with respect to all categories protected under applicable State and Federal law.
#J-18808-Ljbffr