QUEST DIAGNOSTICS INC
Healthcare Provider Account Manager
QUEST DIAGNOSTICS INC, Stamford, Connecticut, United States, 06925
At a glance
There are Sales roles. And then there are Sales roles with Quest. After all, this is a place where your sales skills will help make a difference to healthcare for millions. Working to grow and maintain our business with new and existing customers across General Diagnostics and a variety of specialty areas from Oncology to Women’s Health and Cardiology, your talents will make more impact. And, no matter what you’re working on, your professional development will benefit. With countless opportunities to reach your future career goals through mentorship, team collaboration, and in-depth training, we’ll help you find success at Quest. Success profile
What makes a successful candidate? See if you have what it takes. Confident Results-driven Strategic See how your career can grow
As part of our supportive and collaborative team, you will be inspired to develop and achieve your career aspirations. From comprehensive learning opportunities to skill-building activities, we invest in you–personally and professionally. And as a sales professional, there’s no one-size-fits all approach to success–you can forge a rewarding career path in several different ways. Here is just one example of a career path you can take. Internal Account Management >Internal Account Management Specialty Sales Specialty Sales Additional Advancement Opportunities Additional Advancement Opportunities Category
Sales and Marketing Location
Stamford, Connecticut Job function
Sales & Marketing Job family
Sales Shift
Day Employee type
Regular Full-Time Work mode
Hybrid Job Description
We Provide Solutions. Patients and Physicians rely on our diagnostic testing, information, and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact, and a clear dedication to service. It’s about providing clarity and hope. The Healthcare Provider Account Manager is responsible for driving territory growth and profitability through providing service and resolution of issues in support of several sales territories. The HCP Account Manager has call point ownership of accounts within their assigned geography and will partner with specialty account executives to assist in upselling testing in various physician segments. This is a field-based sales position with daily travel within Fairfield County. Pay Range: $61,400 - $102,300 / annually Category
Sales and Marketing Location
Stamford, Connecticut Job function
Sales & Marketing Job family
Sales Shift
Day Employee type
Regular Full-Time Work mode
Hybrid Responsibilities
Manage accounts through ongoing business reviews of service, logistics and supplies to identify customer needs. Drive sales growth in existing key accounts through targeting new sales opportunities and identifying and closing potential leakage opportunities. Ensure customer retention by maintaining relationships with current accounts and managing a book of business. Drive growth in their assigned Key Accounts. Prepare and present Customer Business Reviews. Identification and pursuit of up-selling and cross-selling opportunities “Specialty” Account Executives and Sales Director. Partner with specialty account executives on complex clinical discussions. Partner with Customer Solutions Group to facilitate, prioritize and resolve customer service issues. Escalate service issue non-resolution as appropriate. Leverage all tools and resources (including data, SFDC, target lists; Marketing Department, Laboratory resources, and regional resources as needed). Provide continuing education to the customer on new technologies and laboratory testing. Ensure compliance with company polices and government regulations. Follow up communications with Sales Director, Specialty Account Executives and customers (Internal/External). Administrative
Accurately forecast monthly and quarterly sales. Effectively manage pipeline via Salesforce.com (SFDC) platform. Consistently perform administrative responsibilities, such as, expense reports, sales reports, and other business requests. Perform all trainings within assigned timelines, demonstrating proficiency. Ensure compliance with company polices and government regulations. Qualifications
Required Work Experience:
Three years of experience in sales with account ownership. Knowledge:
Knowledge of Healthcare Industry and general economics of business. Ability to develop and sustain strong customer relationships, strong planning and organizational skills. Excellent oral and written communication and presentation skills. Solid PC skill including Microsoft Software. Education:
Bachelor\'s Degree Required 45939 Quest Diagnostics honors our service members and encourages veterans to apply. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status. Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any any other legally protected status. Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary. Quest Diagnostics is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please complete the accommodation request form.
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There are Sales roles. And then there are Sales roles with Quest. After all, this is a place where your sales skills will help make a difference to healthcare for millions. Working to grow and maintain our business with new and existing customers across General Diagnostics and a variety of specialty areas from Oncology to Women’s Health and Cardiology, your talents will make more impact. And, no matter what you’re working on, your professional development will benefit. With countless opportunities to reach your future career goals through mentorship, team collaboration, and in-depth training, we’ll help you find success at Quest. Success profile
What makes a successful candidate? See if you have what it takes. Confident Results-driven Strategic See how your career can grow
As part of our supportive and collaborative team, you will be inspired to develop and achieve your career aspirations. From comprehensive learning opportunities to skill-building activities, we invest in you–personally and professionally. And as a sales professional, there’s no one-size-fits all approach to success–you can forge a rewarding career path in several different ways. Here is just one example of a career path you can take. Internal Account Management >Internal Account Management Specialty Sales Specialty Sales Additional Advancement Opportunities Additional Advancement Opportunities Category
Sales and Marketing Location
Stamford, Connecticut Job function
Sales & Marketing Job family
Sales Shift
Day Employee type
Regular Full-Time Work mode
Hybrid Job Description
We Provide Solutions. Patients and Physicians rely on our diagnostic testing, information, and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact, and a clear dedication to service. It’s about providing clarity and hope. The Healthcare Provider Account Manager is responsible for driving territory growth and profitability through providing service and resolution of issues in support of several sales territories. The HCP Account Manager has call point ownership of accounts within their assigned geography and will partner with specialty account executives to assist in upselling testing in various physician segments. This is a field-based sales position with daily travel within Fairfield County. Pay Range: $61,400 - $102,300 / annually Category
Sales and Marketing Location
Stamford, Connecticut Job function
Sales & Marketing Job family
Sales Shift
Day Employee type
Regular Full-Time Work mode
Hybrid Responsibilities
Manage accounts through ongoing business reviews of service, logistics and supplies to identify customer needs. Drive sales growth in existing key accounts through targeting new sales opportunities and identifying and closing potential leakage opportunities. Ensure customer retention by maintaining relationships with current accounts and managing a book of business. Drive growth in their assigned Key Accounts. Prepare and present Customer Business Reviews. Identification and pursuit of up-selling and cross-selling opportunities “Specialty” Account Executives and Sales Director. Partner with specialty account executives on complex clinical discussions. Partner with Customer Solutions Group to facilitate, prioritize and resolve customer service issues. Escalate service issue non-resolution as appropriate. Leverage all tools and resources (including data, SFDC, target lists; Marketing Department, Laboratory resources, and regional resources as needed). Provide continuing education to the customer on new technologies and laboratory testing. Ensure compliance with company polices and government regulations. Follow up communications with Sales Director, Specialty Account Executives and customers (Internal/External). Administrative
Accurately forecast monthly and quarterly sales. Effectively manage pipeline via Salesforce.com (SFDC) platform. Consistently perform administrative responsibilities, such as, expense reports, sales reports, and other business requests. Perform all trainings within assigned timelines, demonstrating proficiency. Ensure compliance with company polices and government regulations. Qualifications
Required Work Experience:
Three years of experience in sales with account ownership. Knowledge:
Knowledge of Healthcare Industry and general economics of business. Ability to develop and sustain strong customer relationships, strong planning and organizational skills. Excellent oral and written communication and presentation skills. Solid PC skill including Microsoft Software. Education:
Bachelor\'s Degree Required 45939 Quest Diagnostics honors our service members and encourages veterans to apply. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status. Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any any other legally protected status. Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary. Quest Diagnostics is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please complete the accommodation request form.
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