ZXP Technologies Ltd.
Credit and Collections Specailist
ZXP Technologies Ltd., Granite Heights, Wisconsin, United States
Position Summary
Position:
Credit and Collections Specialist Location:
Highlands, TX Job Id:
346 # of Openings:
1 The
Credit and Collections Specialist
plays a critical role in maintaining the financial health of our manufacturing operations by managing customer credit risk and ensuring timely collection of receivables. This position oversees the credit approval process, monitors customer payment performance, and partners with Sales, Shipping, and Customer Service teams to resolve billing issues efficiently. The ideal candidate will have a strong understanding of manufacturing billing cycles, freight terms, and customer account management. Responsibilities
Accounts Receivable & Collections
Manage assigned portfolio of distributor, OEM, and industrial customer accounts to ensure timely collection of payments. Monitor open invoices, unapplied cash, and short payments; follow up promptly on past due balances. Reconcile complex accounts involving multiple purchase orders, shipments, and freight adjustments. Contact customers via phone and email to resolve payment issues and negotiate payment plans where necessary. Record and apply customer payments accurately within the ERP system. Credit Management
Review and assess new customer credit applications, trade references, and financial statements. Recommend credit limits and payment terms aligned with company policy and risk tolerance. Monitor existing customers’ credit exposure and adjust limits as business conditions change. Place credit holds when appropriate and release orders once accounts are brought current. Collaborate with Sales, Customer Service, and Shipping departments to resolve invoice disputes, returns, or deductions related to pricing, freight, or product quality. Support prompt resolution of customer inquiries to minimize payment delays. Work closely with manufacturing operations to understand delivery schedules, ensuring accurate billing and credit releases. Reporting & Analysis
Prepare and analyze monthly A/R aging and collections performance reports. Track metrics such as Days Sales Outstanding (DSO), past due percentage, and bad debt exposure. Assist with month-end closing, account reconciliations, and bad debt reserve calculations. Provide credit and collections forecasts as part of the cash flow management process. Qualifications
Education:
Associate’s or Bachelor’s degree in Accounting, Finance, Business Administration, or a related field (preferred). Experience:
2–5 years of credit and collections experience in a corporate environment. Technical Skills:
Proficiency in Microsoft Office Suite (especially Excel). Experience with ERP or accounting systems (e.g., SAP, Oracle, NetSuite, QuickBooks).
Soft Skills:
Strong analytical and problem-solving skills. Excellent verbal and written communication abilities. High attention to detail and organizational skills. Ability to manage multiple priorities and meet deadlines.
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Position:
Credit and Collections Specialist Location:
Highlands, TX Job Id:
346 # of Openings:
1 The
Credit and Collections Specialist
plays a critical role in maintaining the financial health of our manufacturing operations by managing customer credit risk and ensuring timely collection of receivables. This position oversees the credit approval process, monitors customer payment performance, and partners with Sales, Shipping, and Customer Service teams to resolve billing issues efficiently. The ideal candidate will have a strong understanding of manufacturing billing cycles, freight terms, and customer account management. Responsibilities
Accounts Receivable & Collections
Manage assigned portfolio of distributor, OEM, and industrial customer accounts to ensure timely collection of payments. Monitor open invoices, unapplied cash, and short payments; follow up promptly on past due balances. Reconcile complex accounts involving multiple purchase orders, shipments, and freight adjustments. Contact customers via phone and email to resolve payment issues and negotiate payment plans where necessary. Record and apply customer payments accurately within the ERP system. Credit Management
Review and assess new customer credit applications, trade references, and financial statements. Recommend credit limits and payment terms aligned with company policy and risk tolerance. Monitor existing customers’ credit exposure and adjust limits as business conditions change. Place credit holds when appropriate and release orders once accounts are brought current. Collaborate with Sales, Customer Service, and Shipping departments to resolve invoice disputes, returns, or deductions related to pricing, freight, or product quality. Support prompt resolution of customer inquiries to minimize payment delays. Work closely with manufacturing operations to understand delivery schedules, ensuring accurate billing and credit releases. Reporting & Analysis
Prepare and analyze monthly A/R aging and collections performance reports. Track metrics such as Days Sales Outstanding (DSO), past due percentage, and bad debt exposure. Assist with month-end closing, account reconciliations, and bad debt reserve calculations. Provide credit and collections forecasts as part of the cash flow management process. Qualifications
Education:
Associate’s or Bachelor’s degree in Accounting, Finance, Business Administration, or a related field (preferred). Experience:
2–5 years of credit and collections experience in a corporate environment. Technical Skills:
Proficiency in Microsoft Office Suite (especially Excel). Experience with ERP or accounting systems (e.g., SAP, Oracle, NetSuite, QuickBooks).
Soft Skills:
Strong analytical and problem-solving skills. Excellent verbal and written communication abilities. High attention to detail and organizational skills. Ability to manage multiple priorities and meet deadlines.
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