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MicroTech Systems, Inc

IT Support Specialist - Level 3

MicroTech Systems, Inc, Boise, Idaho, United States, 83708

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Overview

MicroTech Systems is looking for an IT Support Specialist Level 3 to join our Boise, Idaho office. This person will be performing complex network architecture/design, Windows Server deployments/migrations/decommissions, network infrastructure deployments/migrations/decommissions, client application deployments/migrations, email deployments/migrations, and other related IT support tasks associated with supporting client systems and networks. The ideal candidate will have a strong technical background, solid analytical skills, and proven problem-solving experience. They will use interpersonal skills to communicate with clients and provide IT support via specified client IT projects. Responsibilities

Perform complex network architecture and design tasks. Execute Windows Server deployments, migrations, and decommissions. Deploy, migrate, and decommission network infrastructure components. Deploy and migrate client applications and email systems. Provide other IT support tasks related to supporting client systems and networks. Communicate effectively with clients to understand requirements and deliver solutions. Qualifications

Minimum of an Associate\'s degree in Applied Science (Computer / Network) or equivalent (preferred). MSP experience preferred. Six years of related technical support experience, including: Advanced network design/architecture. Expert infrastructure installation, configuration, and troubleshooting (Internet, firewall, switch and Wi-Fi). VLAN installation/configuration/administration/troubleshooting. Expert Microsoft server and Microsoft server application migrations. Expert hypervisor installation/configuration/administration/troubleshooting. Expert SAN installation/configuration/administration/troubleshooting. Expert Office 365 migrations/administration/troubleshooting. Expert scripting and PowerShell proficiency. Technically savvy with strong time management skills. Experience troubleshooting issues and delivering solutions. Ability to explain technical concepts to non-technical users clearly. Maintain a high degree of professionalism and superior client relations. About MicroTech Systems

MicroTech Systems is a professional Managed Service Provider (MSP) dedicated to helping people feel secure so that we can all grow together. Our employees enjoy a work culture that promotes our core values: Integrity First, Build Trust, Own It, Never Give Up, and Customer Service Above All Else. We offer a competitive benefits package including health care, paid time off, holiday time, 401(k) matching, and professional development. We are looking for high-energy individuals who are motivated and committed to long-term excellence.

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