Clinical and Support Options, Inc
Family Partner, ICC/FIT, Pittsfield
Clinical and Support Options, Inc, Greenfield, Wisconsin, United States
Overview
CSO is looking for a Family Partner to join our Intensive Care Coordination/Family Support team. Are you the parent or caregiver of a child who has struggled with emotional or physical challenges? This is a peer position for a candidate who has lived experience as a caregiver of a child who has received services for a mental health diagnosis. CSO invites you to share your lived experience and provide guidance and insight to those navigating similar journeys. CSO has a unique opportunity to support families by leveraging caregiver experience to assist children and youth receiving services. Responsibilities
Work in conjunction with the In-Home Therapy (IHT), Intensive Care Coordination (ICC) and Family-Based Intensive Treatment (FIT) teams to develop Individual Care Plans (ICP) and provide support for family members through the process of assessment and Family Support Plan development; encourage involvement of natural supports for families Oversee implementation of the Family Support Plan Provide direct supports to family members Deliver services on-site or in the parent/caregiver's home or community Follow all provisions of service types, including grant recipient agencies Provide education, coaching, training and assistance to parents in navigating child serving systems (DCF, DMH, juvenile justice) Foster empowerment and build self-efficacy Facilitate linkages to peer/parent support and self-help groups as necessary Assist in identifying formal, natural support and community resources Qualifications
Minimum high school diploma or GED and two years' experience working with children, adolescents or transition age youth Experience as a parent/caregiver of a youth with special needs, preferably a youth with mental health needs; willingness to share this experience/journey with child serving systems Valid driver's license and reliable transportation required Bilingual candidates are strongly encouraged to apply. Values
Positive — maintaining resiliency and focusing on solutions Respectful — collaborating and effectively communicating Insightful — demonstrating self-awareness and effective priority setting Conscientious — taking accountability and applying feedback What We Offer
Competitive salaries, full health and dental coverage, free CEUs for in-house training, ample paid time off, a 403B retirement savings plan, employee referral bonuses, group rate supplemental insurances, a premier employee assistance program, personal cell phone plan discounts, and a flexible, supportive work environment fostering collaboration. Our Agency
Clinical & Support Options, Inc. is a dynamic behavioral health organization serving Western Massachusetts for over 50 years. With offices across Springfield, Northampton, Greenfield, and beyond, we provide comprehensive support to individuals and families. Join our team of almost 800 multi-disciplinary staff and become part of a collaborative environment where excellence is fostered internally and partnerships are forged externally with community organizations. At CSO, you'll find a flexible and supportive work environment that encourages collaboration and growth. Join us and make a positive impact on thousands of lives in our communities! CSO was voted a "Healthcare Industry Top Workplace" in 2023, 2024 and 2025. We are the fastest-growing Behavioral Health agency in Western Massachusetts. CSO has consistently received high marks on their internal employee satisfaction survey, noting that over 90% of CSO staff would recommend CSO as a great place to work. We encourage you to check us out! CSO offers Training in: Trauma Informed Care, Motivational Interviewing, Mindfulness Skills and more.
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CSO is looking for a Family Partner to join our Intensive Care Coordination/Family Support team. Are you the parent or caregiver of a child who has struggled with emotional or physical challenges? This is a peer position for a candidate who has lived experience as a caregiver of a child who has received services for a mental health diagnosis. CSO invites you to share your lived experience and provide guidance and insight to those navigating similar journeys. CSO has a unique opportunity to support families by leveraging caregiver experience to assist children and youth receiving services. Responsibilities
Work in conjunction with the In-Home Therapy (IHT), Intensive Care Coordination (ICC) and Family-Based Intensive Treatment (FIT) teams to develop Individual Care Plans (ICP) and provide support for family members through the process of assessment and Family Support Plan development; encourage involvement of natural supports for families Oversee implementation of the Family Support Plan Provide direct supports to family members Deliver services on-site or in the parent/caregiver's home or community Follow all provisions of service types, including grant recipient agencies Provide education, coaching, training and assistance to parents in navigating child serving systems (DCF, DMH, juvenile justice) Foster empowerment and build self-efficacy Facilitate linkages to peer/parent support and self-help groups as necessary Assist in identifying formal, natural support and community resources Qualifications
Minimum high school diploma or GED and two years' experience working with children, adolescents or transition age youth Experience as a parent/caregiver of a youth with special needs, preferably a youth with mental health needs; willingness to share this experience/journey with child serving systems Valid driver's license and reliable transportation required Bilingual candidates are strongly encouraged to apply. Values
Positive — maintaining resiliency and focusing on solutions Respectful — collaborating and effectively communicating Insightful — demonstrating self-awareness and effective priority setting Conscientious — taking accountability and applying feedback What We Offer
Competitive salaries, full health and dental coverage, free CEUs for in-house training, ample paid time off, a 403B retirement savings plan, employee referral bonuses, group rate supplemental insurances, a premier employee assistance program, personal cell phone plan discounts, and a flexible, supportive work environment fostering collaboration. Our Agency
Clinical & Support Options, Inc. is a dynamic behavioral health organization serving Western Massachusetts for over 50 years. With offices across Springfield, Northampton, Greenfield, and beyond, we provide comprehensive support to individuals and families. Join our team of almost 800 multi-disciplinary staff and become part of a collaborative environment where excellence is fostered internally and partnerships are forged externally with community organizations. At CSO, you'll find a flexible and supportive work environment that encourages collaboration and growth. Join us and make a positive impact on thousands of lives in our communities! CSO was voted a "Healthcare Industry Top Workplace" in 2023, 2024 and 2025. We are the fastest-growing Behavioral Health agency in Western Massachusetts. CSO has consistently received high marks on their internal employee satisfaction survey, noting that over 90% of CSO staff would recommend CSO as a great place to work. We encourage you to check us out! CSO offers Training in: Trauma Informed Care, Motivational Interviewing, Mindfulness Skills and more.
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