SAP
Customer Success Manager (CSM) - SAP Academy for Customer Success - Bay Area (HY
SAP, Palo Alto, California, United States, 94306
Customer Success Manager (CSM) - SAP Academy for Customer Success - Bay Area (HYBRID)
Ready to make your application Please do read through the description at least once before clicking on Apply. Join to apply for the
Customer Success Manager (CSM) - SAP Academy for Customer Success - Bay Area (HYBRID)
role at
SAP
The SAP Academy for Customer Success is a global development program designed for early-career talent. As a CSM, you will work directly with customers to guide them through their business journey with SAP solutions, aiming to increase satisfaction, retention, renewals, and upsells within your solution portfolio.
Program Details:
A 10-month learn-apply program with classroom and field phases, including onboarding, mentorship, and practical experience, leading to a full-time, customer-facing role upon completion.
Candidate Requirements:
2-3 years supporting customers, strong problem-solving skills, ability to learn quickly, and proficiency in English. Knowledge of AI fundamentals is a plus.
Work Environment:
Hybrid setup with three days in-office, and potential in-person training in San Ramon, CA, for four weeks across two trips. The final in-person schedule will be confirmed by Q1 2026.
Additional Information:
No relocation or visa sponsorship offered. Compensation range is $78,000 - $180,700 USD annually. SAP promotes inclusion, diversity, and equal opportunity employment.
If interested, please apply through the SAP careers page. For accommodations or more information, contact Careers@sap.com.
#J-18808-Ljbffr Remote working/work at home options are available for this role.
Ready to make your application Please do read through the description at least once before clicking on Apply. Join to apply for the
Customer Success Manager (CSM) - SAP Academy for Customer Success - Bay Area (HYBRID)
role at
SAP
The SAP Academy for Customer Success is a global development program designed for early-career talent. As a CSM, you will work directly with customers to guide them through their business journey with SAP solutions, aiming to increase satisfaction, retention, renewals, and upsells within your solution portfolio.
Program Details:
A 10-month learn-apply program with classroom and field phases, including onboarding, mentorship, and practical experience, leading to a full-time, customer-facing role upon completion.
Candidate Requirements:
2-3 years supporting customers, strong problem-solving skills, ability to learn quickly, and proficiency in English. Knowledge of AI fundamentals is a plus.
Work Environment:
Hybrid setup with three days in-office, and potential in-person training in San Ramon, CA, for four weeks across two trips. The final in-person schedule will be confirmed by Q1 2026.
Additional Information:
No relocation or visa sponsorship offered. Compensation range is $78,000 - $180,700 USD annually. SAP promotes inclusion, diversity, and equal opportunity employment.
If interested, please apply through the SAP careers page. For accommodations or more information, contact Careers@sap.com.
#J-18808-Ljbffr Remote working/work at home options are available for this role.