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Reliant Solutions Inc.

QMHP - Mobile Crisis

Reliant Solutions Inc., Petersburg, Virginia, United States, 23806

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Job Information

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Location: Virginia (Mobile coverage across designated service areas)

Employment Type: Full-Time or Part-Time

Work Schedule: Variable shifts including evenings, weekends, and on-call rotations

Reports To: Clinical Supervisor / Crisis Program Manager

About Reliant Solutions, Inc.

Reliant Solutions, Inc. is a leading behavioral health agency in Virginia offering timely, community-based mental health crisis services. Our Mobile Crisis Program delivers rapid, in-person mental health crisis response and stabilization services for individuals in their home or community settings. This program is essential for diverting individuals from emergency departments and inpatient hospitalization, helping them remain safely in the least restrictive environment.

Position Summary

The Qualified Mental Health Professional (QMHP) will serve as a front-line responder in the Mobile Crisis Program, providing urgent, on-site mental health assessments, de-escalation interventions, crisis planning, and linkage to community services. The QMHP will operate as part of a two-person mobile team and coordinate care across providers, law enforcement, hospitals, and families to ensure effective crisis resolution.

Compensation

The pay range for this position is between $24 and $35 per hour, depending on experience and qualifications. Quarterly bonuses are available based on productivity and performance.

Key Responsibilities

Respond to community-based crisis calls with a licensed or supervisory team member within required timeframes.

Conduct face-to-face clinical assessments, safety evaluations, and de-escalation interventions at homes, schools, shelters, or other settings.

Develop individualized crisis and safety plans in collaboration with the client and natural supports.

Coordinate immediate referrals and transportation to higher levels of care when needed.

Maintain accurate and timely documentation consistent with Medicaid, DBHDS, and agency standards.

Participate in a rotating schedule of on-call availability, including evenings, weekends, and holidays.

Collaborate with emergency services, law enforcement, and community partners during high-risk situations.

Attend mobile crisis trainings, debriefings, and team meetings.

Qualifications

Bachelors degree in Psychology, Social Work, Counseling, or Human Services (Required)

Must meet qualifications as a QMHP-A or QMHP-Trainee as defined by DBHDS

Minimum of 1 year of experience working with individuals in mental health crisis or emergency services (Preferred)

Strong crisis assessment, verbal de-escalation, and safety planning skills

Ability to work independently in high-stress and unpredictable environments

Valid Virginia driver's license, clean driving record, and reliable vehicle

Willingness to work flexible hours and travel throughout designated service areas

Preferred Competencies

Certified in crisis response training (CPI, Mandt, or equivalent)

Knowledge of local mental health resources and diversion protocols

Trauma-informed care approach

Experience with Electronic Health Record (EHR) systems

Bilingual or multilingual abilities (preferred but not required)

Benefits

Competitive hourly compensation with quarterly productivity bonuses

Paid training and professional development in mobile crisis and trauma care

Opportunities for clinical supervision and licensure advancement

Flexible scheduling and shift options

Supportive interdisciplinary crisis response team culture