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The Walt Disney Company (France)

Addressable Account Manager

The Walt Disney Company (France), Santa Monica, California, United States, 90403

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Overview

Disney’s Addressable Ad Operations team is seeking an Account Manager to join our Sales and Advertising Operations team on one or more brands across Disney’s digital properties, including Disney’s global entertainment and news television properties, owned television stations, radio, and publishing businesses (e.g., ABC, ESPN, Hulu, Disney Channels Worldwide, Freeform, FX, National Geographic, Disney/ABC Domestic Television and Disney Media Distribution). Job Summary

The Account Manager will partner with one or more Account Executives who sell media space across Disney’s digital properties. Assigned campaigns could be direct, programmatic, or a combination of both. Responsibilities include ensuring proper campaign implementation, providing optimization recommendations to improve performance and delivery, and delivering best-in-class customer service to top-tier accounts. The ideal candidate obsesses over details, thrives in a dynamic, fast-paced environment, seeks to make a significant impact, thinks strategically, embraces new challenges, and fosters client loyalty through excellent service. If you fit this description, this is a great role for you. Responsibilities and Duties

Support high-profile and complex video/display ad campaigns for top-tier advertisers across Disney’s digital platforms. Ensure accurate campaign set-up on ad server/SSPs. Collaborate with internal and external campaign stakeholders to ensure successful execution of direct and programmatic campaigns. Assist clients with Direct, PMP and/or Programmatic Guaranteed set-up. Secure campaign assets and drive creative kick-off calls. Ensure ad creative is to spec and communicate changes required to clients/DSPs. Manage campaign implementation, including trafficking of video/display assets and ad tags. Provide top-tier client communication related to ad experience, programmatic offerings, delivery, optimization, reporting expectations, and billing reconciliation. Leverage automation to expedite accuracy and delivery where possible. Troubleshoot campaign performance by investigating ad server bugs, third-party discrepancies, and under-delivery issues. Test video/display assets across OTT, mobile, and desktop. Provide full campaign delivery by providing screenshots and cadence-based campaign reporting, including post-campaign insights. Support all advertisers strategically, regularly suggesting optimizations and insights to foster brand loyalty. Project management of custom/complex ad offerings, including content sponsorships and new or intricate creative ad formats. Become an authority in our direct business offerings, SSPs, and the programmatic advertising ecosystem. Collaborate with stakeholders to close out monthly billing and resolve invoicing queries for all managed campaigns. On-call support may be required for after-hours client-related emergencies. Required Education, Experience/Skills/Training

Minimum: 2+ years of professional advertising and/or media experience or 1+ year in a large advertising sales (multi-brand portfolio) entertainment company with a strong emphasis in client-facing roles; digital and online media experience preferred. Digital ad trafficking experience in programmatic/direct/both. Experience within the digital online ecosystem, including familiarity with third-party ad servers such as DCM, Adform, Innovid, etc., as well as ad serving technologies such as VAST and VPAID. Familiarity with Advertising Research and Verification vendors like Nielsen, DoubleVerify, Integral Ad Science, Millard Brown, etc. Professional written/verbal communication skills, both internally and externally with customers. Ability to articulate thoughts and concepts clearly and build professional relationships. Quick learner, detail-oriented, strategic thinking, analytical and problem-solving skills. Proven project management skills with the ability to manage and deliver requests from multiple stakeholders. Proficient with Microsoft Excel and PowerPoint; ability to learn new productivity tools quickly. Experience with Google Ad Manager, Operative, and/or Magnite SSP preferred but not required. Preferred: Bachelor’s degree with a focus in media, advertising, or related field. Strong interest in digital media, advertising, and emerging technology industries. Comfort with tech, including consumer websites, mobile/tablet devices, OTT/connected TV platforms, ad servers, and custom ad products. Familiarity with a broad range of business functions including ad sales, creative services production, revenue operations, inventory planning, yield optimization, and marketing. Knowledge of industry ad categories, various online ad sales channels, and ability to translate requirements into technical/operational solutions. Familiarity with technical troubleshooting tools. #DisneyAdvertising Compensation: The hiring range for this position in Santa Monica, CA is $79,400.00-$106,400.00 per year. The base pay offered will reflect internal equity and may vary by geographic region, knowledge, skills, and experience. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

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