Victra - Verizon Authorized Retailer
Store Manager
Victra - Verizon Authorized Retailer, Yorba Linda, California, United States, 92686
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Store Manager
role at
Victra - Verizon Authorized Retailer .
Victra is the largest Verizon Authorized Retailer in the United States. As a Store Manager, you shape our guest experience by coaching your team to give their best to Every Guest, Every Time. Our Store Managers exceed both store and personal sales targets. We offer paid training and provide the tools to embrace and take ownership of your store. You will develop your sales consultants and help them learn what it means to win at Victra. Are you a person who thrives in a competitive atmosphere while having fun with your team? If so, you fit right in.
Responsibilities
Driving personal sales by following our EGET sales process
Leading your team by resolving customer issues and assisting with customer transactions
Taking directions from District Manager on day-to-day operations
Setting and sharing daily/weekly/monthly goals with sales teams
Providing your team with training and mentoring to deliver outstanding customer experience by handling customer flow and store traffic and resolving customer escalations in a timely manner as per company standards
Identifying selling skill gaps and building and implementing development plans to help the team meet and exceed sales metrics and quota assignments
Running store operations – analyzing staffing needs, reporting financial and sales data, managing cash, meeting compliance, opening trouble tickets with Facilities/Network/IT as needed to ensure store uptime and functionality
Monitoring inventory by restocking shelves with products, maintaining device security, and managing the cleanliness of the store
Leading store merchandising and planogram compliance in accordance with company expectations
Completing store opening and closing activities
Collective responsibility on attaining store targets daily/weekly/monthly
What We Offer
Paid Training
Premium Health, Dental, and Vision Insurance
Paid Maternity Leave
401K Match
Tuition Reimbursement
Fifty percent off Verizon Service
Referral Bonus
Frequent Contests
Career Advancement Opportunities
Compensation Pay will include a base rate of $20.50 /hour with uncapped earning potential through commission.
What We Are Looking For You thrive in a sales environment and enjoy sharing this energy with a team you can develop and motivate. You set a high bar for achieving goals and know how to motivate others to help you reach them. You are open to innovative ideas, relate well with a variety of people, and are attuned to the needs of others to ensure they can perform at their best. You know you have succeeded when you and your team deliver a best experience and drive world‑class results.
You Will Need To Have
Background in customer service within the retail, restaurant, or wireless industry preferred
1-2 years of experience in Customer Service or leadership role
Management experience in a commission-based sales environment
Proven history of achieving challenging team and individual sales goals
Balanced multiple opposing priorities in a multifaceted environment
Set goals, evaluated performance, and developed a high performing team
Basic interview skills and enhanced staffing knowledge
High school diploma or GED
One or more years of customer service, preferably in a retail or sales environment
Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods
At least 18 years of age
Legally authorized to work in the United States
Physical Requirements
Ability to lift ten pounds
Ability to stand for extended periods of time
Training Requirements Employees must attend and complete a 2‑week New Hire University (NHU) training program within 30 days of their official start date. The class may include overnight travel at the company's expense. Various online and computer‑based training courses will be required throughout your employment with Victra.
After You Apply You will be required to take a pre‑hire assessment that takes 10–12 minutes or less to complete. If you are selected to move forward, you will be prompted with next steps.
Equal Employment Opportunity We’re proud to be an equal opportunity employer and celebrate qualified candidates’ and employees’ differences, irrespective of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran or military status, or any other status or characteristic protected by federal, state, or local law. Different makes us better.
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Store Manager
role at
Victra - Verizon Authorized Retailer .
Victra is the largest Verizon Authorized Retailer in the United States. As a Store Manager, you shape our guest experience by coaching your team to give their best to Every Guest, Every Time. Our Store Managers exceed both store and personal sales targets. We offer paid training and provide the tools to embrace and take ownership of your store. You will develop your sales consultants and help them learn what it means to win at Victra. Are you a person who thrives in a competitive atmosphere while having fun with your team? If so, you fit right in.
Responsibilities
Driving personal sales by following our EGET sales process
Leading your team by resolving customer issues and assisting with customer transactions
Taking directions from District Manager on day-to-day operations
Setting and sharing daily/weekly/monthly goals with sales teams
Providing your team with training and mentoring to deliver outstanding customer experience by handling customer flow and store traffic and resolving customer escalations in a timely manner as per company standards
Identifying selling skill gaps and building and implementing development plans to help the team meet and exceed sales metrics and quota assignments
Running store operations – analyzing staffing needs, reporting financial and sales data, managing cash, meeting compliance, opening trouble tickets with Facilities/Network/IT as needed to ensure store uptime and functionality
Monitoring inventory by restocking shelves with products, maintaining device security, and managing the cleanliness of the store
Leading store merchandising and planogram compliance in accordance with company expectations
Completing store opening and closing activities
Collective responsibility on attaining store targets daily/weekly/monthly
What We Offer
Paid Training
Premium Health, Dental, and Vision Insurance
Paid Maternity Leave
401K Match
Tuition Reimbursement
Fifty percent off Verizon Service
Referral Bonus
Frequent Contests
Career Advancement Opportunities
Compensation Pay will include a base rate of $20.50 /hour with uncapped earning potential through commission.
What We Are Looking For You thrive in a sales environment and enjoy sharing this energy with a team you can develop and motivate. You set a high bar for achieving goals and know how to motivate others to help you reach them. You are open to innovative ideas, relate well with a variety of people, and are attuned to the needs of others to ensure they can perform at their best. You know you have succeeded when you and your team deliver a best experience and drive world‑class results.
You Will Need To Have
Background in customer service within the retail, restaurant, or wireless industry preferred
1-2 years of experience in Customer Service or leadership role
Management experience in a commission-based sales environment
Proven history of achieving challenging team and individual sales goals
Balanced multiple opposing priorities in a multifaceted environment
Set goals, evaluated performance, and developed a high performing team
Basic interview skills and enhanced staffing knowledge
High school diploma or GED
One or more years of customer service, preferably in a retail or sales environment
Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods
At least 18 years of age
Legally authorized to work in the United States
Physical Requirements
Ability to lift ten pounds
Ability to stand for extended periods of time
Training Requirements Employees must attend and complete a 2‑week New Hire University (NHU) training program within 30 days of their official start date. The class may include overnight travel at the company's expense. Various online and computer‑based training courses will be required throughout your employment with Victra.
After You Apply You will be required to take a pre‑hire assessment that takes 10–12 minutes or less to complete. If you are selected to move forward, you will be prompted with next steps.
Equal Employment Opportunity We’re proud to be an equal opportunity employer and celebrate qualified candidates’ and employees’ differences, irrespective of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran or military status, or any other status or characteristic protected by federal, state, or local law. Different makes us better.
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