Victra - Verizon Authorized Retailer
Assistant General Manager
Victra - Verizon Authorized Retailer, Honolulu, Hawaii, United States, 96814
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Assistant General Manager
role at
Victra - Verizon Authorized Retailer
Victra is the largest Verizon authorized retailer in the United States. As an Assistant General Manager, you’ll lead a store team from developing sales specialists and driving sales targets to financials and store merchandising. You will create an outstanding in‑store experience, encouraging a sales team and fostering customer satisfaction.
Day to Day Responsibilities
Lead the team by resolving customer issues and assisting with transactions.
Execute day‑to‑day operations under guidance of the store leader.
Set and communicate daily/weekly/monthly goals with sales teams.
Provide training and mentoring to deliver an outstanding customer experience, managing customer flow and store traffic.
Identify skill gaps and implement development plans to exceed sales metrics and quota.
Run store operations – analyze staffing needs, report financial and sales data, handle cash and compliance, open trouble tickets with Facilities/Network/IT.
Monitor inventory, restock shelves, maintain device security, and keep the store clean.
Oversee store merchandising and planogram compliance.
Complete store opening and closing activities.
Collectively work toward attaining store targets daily/weekly/monthly.
Benefits
Paid Training
Premium Health, Dental, and Vision Insurance
Paid Maternity Leave
401(k) Match
Tuition Reimbursement
50% off Verizon Service
VNation Disaster Relief
Referral Bonus
Frequent Contests
Career Advancement Opportunities
See full benefit list (subject to terms and conditions).
Compensation National average annual salary $43,000–$67,000, combining a base hourly rate of $18.00 plus uncapped commission.
Qualifications
Background in customer service within retail, restaurant, or wireless industry (preferred).
1–2 years of customer service or leadership experience.
Experience managing a commissions‑based sales environment.
Track record of achieving challenging sales goals.
Ability to balance multiple priorities in a fast‑paced environment.
Experience setting goals, evaluating performance, and building high‑performing teams.
Basic interview skills and staffing knowledge.
High school diploma or GED.
Minimum 18 years of age; legally authorized to work in the U.S.
Willingness to work evenings, weekends, holidays, and peak periods from November through December.
Physical and Training Requirements
Physical: lift up to ten pounds; stand for long periods.
Training: Attend 4‑day New Hire University (NHU) within 2 weeks of start; 3‑day General Manager University (SMU) within 30 days of NHU; ongoing online training.
Equal Employment Opportunity We are an equal‑opportunity employer. We celebrate employees’ differences regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.
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Assistant General Manager
role at
Victra - Verizon Authorized Retailer
Victra is the largest Verizon authorized retailer in the United States. As an Assistant General Manager, you’ll lead a store team from developing sales specialists and driving sales targets to financials and store merchandising. You will create an outstanding in‑store experience, encouraging a sales team and fostering customer satisfaction.
Day to Day Responsibilities
Lead the team by resolving customer issues and assisting with transactions.
Execute day‑to‑day operations under guidance of the store leader.
Set and communicate daily/weekly/monthly goals with sales teams.
Provide training and mentoring to deliver an outstanding customer experience, managing customer flow and store traffic.
Identify skill gaps and implement development plans to exceed sales metrics and quota.
Run store operations – analyze staffing needs, report financial and sales data, handle cash and compliance, open trouble tickets with Facilities/Network/IT.
Monitor inventory, restock shelves, maintain device security, and keep the store clean.
Oversee store merchandising and planogram compliance.
Complete store opening and closing activities.
Collectively work toward attaining store targets daily/weekly/monthly.
Benefits
Paid Training
Premium Health, Dental, and Vision Insurance
Paid Maternity Leave
401(k) Match
Tuition Reimbursement
50% off Verizon Service
VNation Disaster Relief
Referral Bonus
Frequent Contests
Career Advancement Opportunities
See full benefit list (subject to terms and conditions).
Compensation National average annual salary $43,000–$67,000, combining a base hourly rate of $18.00 plus uncapped commission.
Qualifications
Background in customer service within retail, restaurant, or wireless industry (preferred).
1–2 years of customer service or leadership experience.
Experience managing a commissions‑based sales environment.
Track record of achieving challenging sales goals.
Ability to balance multiple priorities in a fast‑paced environment.
Experience setting goals, evaluating performance, and building high‑performing teams.
Basic interview skills and staffing knowledge.
High school diploma or GED.
Minimum 18 years of age; legally authorized to work in the U.S.
Willingness to work evenings, weekends, holidays, and peak periods from November through December.
Physical and Training Requirements
Physical: lift up to ten pounds; stand for long periods.
Training: Attend 4‑day New Hire University (NHU) within 2 weeks of start; 3‑day General Manager University (SMU) within 30 days of NHU; ongoing online training.
Equal Employment Opportunity We are an equal‑opportunity employer. We celebrate employees’ differences regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.
#J-18808-Ljbffr