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myGwork - LGBTQ+ Business Community

Product Operations Lead | Gilroy Premium Outlets

myGwork - LGBTQ+ Business Community, Gilroy, California, us, 95021

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Product Operations Lead | Gilroy Premium Outlets 3 days ago Be among the first 25 applicants

This job is with lululemon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Description & Requirements

Who We Are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we\'re in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

Job Summary

The Product Operations Lead is a member of the store leadership team responsible for executing the store product strategy, including product operations and inventory management. They lead inventory shifts, oversee all back of house (BOH) product operations, and ensure both the floor and BOH are stocked and well-organized. The Product Operations Lead provides input to team member performance evaluations, participates in store hiring decisions, and acts as Supervisor on Duty (SOD) while leading inventory shifts. They also oversee and deliver a world-class guest (customer) experience when scheduled on the floor.

Core Responsibilities Of The Job

Collaborate with store leadership to bring product strategy to life.

Plan, prioritize, manage, and lead inventory processing and accuracy activities in accordance with SOPs.

Ensure execution of product actions (e.g., pull backs, consolidations, repricing).

Engage team members in inventory management by creating a fun and productive atmosphere for the shift.

Monitor product levels and communicate findings to support sell-through strategy and optimal product availability for the guest.

Review and interpret daily business data and metrics to inform actions, e.g., analyzing product sell-through data to provide recommendations to store leadership regarding product focus or pricing for outlets.

Participate in the store\'s hiring process, including recruitment, selection and hiring recommendations, onboarding, and training.

Address team member performance and support ongoing learning and development with direct feedback, coaching, and hands-on experiences.

Contribute to a respectful and inclusive team environment by establishing supportive working relationships with team members.

As Supervisor on Duty during store open hours, lead from the floor to ensure guests receive technical product education and a world-class guest experience.

Job Requirements

Must be legally authorized to work in the country where the store is located.

Must have the ability to travel to the assigned store with reliable transportation.

Schedule/Availability

The work schedule can vary based on store needs.

Shifts are typically mornings, afternoons, evenings, weekends, and holidays.

During peak times or special events, schedules may include early mornings or late nights for some team members.

Experience

1 year of work experience.

Some experience with inventory management, product or visual merchandising, stocking, or planning and logistics including using business technology to accomplish work.

Some experience in leading, mentoring, delegating or process implementation with others.

Job Assets (nice to have; not required)

Education: High school diploma/GED/equivalent, or above.

Experience related to retail, sales, distribution center, or warehouse operations; experience reviewing and interpreting business reports and metrics to inform action.

For Experiential stores with food/beverage service only: Food safety and/or liquor service certification.

What We Look For

Inclusion & Diversity: Creates/supports an inclusive environment that values differences.

Integrity: Behaves in an honest, fair, and ethical manner.

Adaptability/Agility: Navigates uncertainty and ambiguity and can change priorities in a fast-paced environment; recovers quickly from setbacks.

Leadership: Is able and desires to lead and inspire others; motivates, empowers, develops, and directs people as they work.

Collaboration and Teamwork: Works productively with and supports others to achieve common goals; seeks connections, partnerships, and diverse perspectives.

Decision Making/Problem Solving: Identifies opportunities for improvement; evaluates alternatives and makes effective, timely decisions.

Planning and Organizing: Plans and organizes work efficiently to align with priorities.

Interactive Communication: Conveys information effectively in interactions with others.

Work Context

Work may involve moving through the store, with varying environments including bright lights and loud music, or back-of-house areas without windows or natural light.

Work is performed as part of a team or independently, often using a computer or other devices.

Occasional lifting of boxes up to 30 lbs (13.6 kg) or use of ladders to reach materials.

For Experiential stores with food/beverage service: may involve using industrial kitchen equipment and exposure to heat to prepare food or beverages.

Compensation & Benefits Package

Base Pay Range: $24.00 - $27.61/hour, subject to local minimum wage

Target Bonus: $2.00/hour

Total Target Base Pay Range: $26.00 - $29.61/hour

lululemon offers a pay-for-performance compensation philosophy. Base pay may vary by location and reflect knowledge, skills, experience, and internal equity. Employees may be eligible for a bonus program, subject to program requirements.

Additional Benefits include but are not limited to: extended health and dental benefits, paid time off, retirement plan matching, employee discount, fitness & yoga classes, parental support, development courses, mentorship programs, and leadership series. Eligibility requirements apply. Company may alter programs and perks at any time without advance notice.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management and Manufacturing

Retail

Note: The original posting included various job-related notices and referrals; these are not essential to the role description and have been omitted for clarity.

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