Regions Financial Corporation
Senior Consumer Relationship Banker (Isla)
Regions Financial Corporation, St. Petersburg, Florida, United States, 33739
Overview
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career — a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice. Regions' mission is to make life better for our customers and communities, and we are looking for candidates committed to helping customers reach their financial goals by understanding and meeting customer needs. This role focuses on acquiring and deepening existing customer relationships with a focus on Preferred Banking Households, including more complex, affluent solutions, wealth opportunities, investments, lending, debt consolidation, and in-depth saving conversations. This position requires the tracking of time for hours worked in excess of 40 per week and is eligible for overtime under the Fair Labor Standards Act. This position is incentive eligible. This role requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS). Location: St. Petersburg, Florida Primary Responsibilities
Achieves individual and branch targets by proactively identifying customer needs and providing advanced guidance about Regions’ solutions, with a focus on Preferred Banking Households Conducts outbound phone calls using generated lead lists to expand existing relationships and acquire new ones Works with the Branch Team to serve as the primary relationship manager for a portfolio of Preferred Banking Households Educates and advises customers on Regions’ Consumer and Business products and services, including loan and deposit types, annuities, and life insurance Educates customers on digital solutions such as mobile, online, and ATM offerings Provides a consistent optimal customer experience, including day-to-day branch responsibilities Owns and resolves customer issues Refers customers to an internal team of experts when additional financial goals and needs are identified Supports team development by serving as a subject matter expert for junior level bankers Follows bank processes and procedures and adheres to applicable laws and regulations, managing operational risks Requirements
High School Diploma or GED Two (2) years of banking, sales, and/or customer service experience Ability to handle cash and process cash transactions Ability to communicate in person, on the phone, and through electronic channels Ability to use a computer regularly, including typing and sustained attention to a monitor Ability to work Saturdays as needed Ability to walk and stand for extended periods Ability to lift up to 20 pounds Certifications/Licenses
Life Insurance license must be obtained within 120 days of hire Preferences
Bachelor’s degree Skills and Competencies
Adherence to policies, procedures, and guidelines Ability to assist customers with digital banking offerings Ability to handle multiple priorities simultaneously Ability to provide excellent customer service Excellent relationship-building skills Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook) Strong verbal, written communication, and organizational skills Compensation Details
Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include experience, skills, knowledge, contribution, job location and performance. Pay will vary among individual associates within the same job. The target information below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position. Job Range Target: Minimum:
51,530.08 USD 50th Percentile:
59,570.00 USD Incentive Pay Plans:
This role is eligible to participate in a commission incentive plan. Employees have the potential to earn commissions based on performance against defined metrics and goals. Location
St. Petersburg, Florida Equal Opportunity
Equal Opportunity Employer/including Disabled/Veterans Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active longer due to business need and may be closed at any time thereafter at the discretion of the company.
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Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career — a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice. Regions' mission is to make life better for our customers and communities, and we are looking for candidates committed to helping customers reach their financial goals by understanding and meeting customer needs. This role focuses on acquiring and deepening existing customer relationships with a focus on Preferred Banking Households, including more complex, affluent solutions, wealth opportunities, investments, lending, debt consolidation, and in-depth saving conversations. This position requires the tracking of time for hours worked in excess of 40 per week and is eligible for overtime under the Fair Labor Standards Act. This position is incentive eligible. This role requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS). Location: St. Petersburg, Florida Primary Responsibilities
Achieves individual and branch targets by proactively identifying customer needs and providing advanced guidance about Regions’ solutions, with a focus on Preferred Banking Households Conducts outbound phone calls using generated lead lists to expand existing relationships and acquire new ones Works with the Branch Team to serve as the primary relationship manager for a portfolio of Preferred Banking Households Educates and advises customers on Regions’ Consumer and Business products and services, including loan and deposit types, annuities, and life insurance Educates customers on digital solutions such as mobile, online, and ATM offerings Provides a consistent optimal customer experience, including day-to-day branch responsibilities Owns and resolves customer issues Refers customers to an internal team of experts when additional financial goals and needs are identified Supports team development by serving as a subject matter expert for junior level bankers Follows bank processes and procedures and adheres to applicable laws and regulations, managing operational risks Requirements
High School Diploma or GED Two (2) years of banking, sales, and/or customer service experience Ability to handle cash and process cash transactions Ability to communicate in person, on the phone, and through electronic channels Ability to use a computer regularly, including typing and sustained attention to a monitor Ability to work Saturdays as needed Ability to walk and stand for extended periods Ability to lift up to 20 pounds Certifications/Licenses
Life Insurance license must be obtained within 120 days of hire Preferences
Bachelor’s degree Skills and Competencies
Adherence to policies, procedures, and guidelines Ability to assist customers with digital banking offerings Ability to handle multiple priorities simultaneously Ability to provide excellent customer service Excellent relationship-building skills Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook) Strong verbal, written communication, and organizational skills Compensation Details
Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include experience, skills, knowledge, contribution, job location and performance. Pay will vary among individual associates within the same job. The target information below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position. Job Range Target: Minimum:
51,530.08 USD 50th Percentile:
59,570.00 USD Incentive Pay Plans:
This role is eligible to participate in a commission incentive plan. Employees have the potential to earn commissions based on performance against defined metrics and goals. Location
St. Petersburg, Florida Equal Opportunity
Equal Opportunity Employer/including Disabled/Veterans Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active longer due to business need and may be closed at any time thereafter at the discretion of the company.
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