Evergreen Goodwill
Manager - Organizational Development & Leadership Strategy
Evergreen Goodwill, Seattle, Washington, us, 98127
Manager - Organizational Development & Leadership Strategy
Admin Building, 700 Dearborn Place S, Seattle, Washington, United States of America
Job Description Posted Monday, October 13, 2025 at 10:00 AM
Evergreen Goodwill of Northwest Washington is a 501(c)(3) nonprofit organization founded in 1923 that helps people get jobs across Northwest Washington by offering high-quality free job training, education and job placement. Goodwill empowers individuals to overcome barriers to working, by providing comprehensive support and connecting them with life changing job opportunities, ensuring they are career-ready and can support themselves and their families.
The organization employs over 2,000 people, operates five job-training centers, 23 nonprofit retail stores and more than 27 donation sites in King, Snohomish, Skagit, Whatcom and Kitsap Counties. Every day, Evergreen Goodwill connects people with the jobs, services and skills they need — because Jobs Change Lives. We are committed to creating and sustaining a culture of equity, diversity and inclusion (DEI) and are focused on creating a joyful, inclusive and successful organization.
Job Title: Manager - Organizational Development & Leadership Strategy
Salary Range: $94,000 - 130,000
Location: Administration - Seattle
*Hybrid - 3 Days in office weekly
About the Position
The Manager of Organizational Development & Leadership Strategy plays a dual role as both a strategic leader and a hands-on practitioner in this space. This leader is accountable for setting the enterprise-wide vision for leadership and development while actively designing, delivering, and operationalizing programs to grow managers and leaders across the organization. This leader will create frameworks for leadership and supervisory development including succession planning, coaching, and manager/supervisor competencies. This leader will drive digital and AI literacy, align learning initiatives with organizational competencies and values, and ensure that learning solutions are accessible and impactful at all levels. This leader will also be the point person in the organization for Organizational Change and Development, and have a key role in supporting the Evergreen Goodwill culture and values.
Who you are You are a forward-thinking, people-centered leader with gr
owth mindset
. You approach challenges with optimism and curiosity, seeing them as opportunities to spark meaningful change. You are an experienced leader who gains trust in the community, engages in creative and strategic thinking, and earns the trust and respect of staff.
You have a keen ability to
identify organizational needs and provide innovative, practical solutions
that enhance both employee experience and organizational performance. You embrace technology and use data to drive action.
You believe that
people are our most important asset
and champion a culture where every employee feels ownership of their work, supported in their growth, and empowered to embrace change and technology. You are a
culture-builder and change-maker
, dedicated to cultivating an environment where optimism, accountability, and adaptability thrive.
Essential Duties and Responsibilities
include the following.
Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.
Strategic Leadership & Vision
Establish and lead the enterprise-wide leadership and development strategy, aligned with organizational transformation goals and mission.
Build a framework for continuous learning that incorporates leadership development, digital/AI literacy, supervisory skills, and technical training.
Embed competencies and organizational values into all training initiatives to strengthen culture and performance.
Program Development & Delivery
Design and deliver scalable, engaging training programs that combine digital (LinkedIn Learning, LMS), instructor-led, and experiential learning.
Create frameworks for leadership and supervisory development including succession planning, coaching, and manager/supervisor competencies.
Develop leadership and supervisory training that builds talent pipelines for future organizational needs.
Integrate technology, AI, and computer literacy into learning programs to build future-ready skills.
Organizational Development & Culture Building
Lead initiatives that drive cultural transformation and align employees with mission and values.
Design OD interventions to improve organizational effectiveness, engagement, and collaboration.
Support change management efforts tied to technological and cultural shifts.
Cross-Functional Partnership
Partner with Mission Advancement and Retail Operations to align training practices and priorities, and share resources effectively.
Collaborate with senior leaders to identify capability gaps and co-create solutions.
Serve as a trusted advisor and thought partner on learning and organizational development needs.
Measurement & Continuous Improvement
Competence in data analytics for learning effectiveness, business impact, and workforce readiness, including designing metrics, dashboards, and reporting ROI of learning programs.
Continuously refine learning strategies using data, feedback, and best practices.
Position Requirements
Qualifications under the Americans with Disabilities Act (ADA)
To successfully perform this job, individuals must be able to complete each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Education
Master’s degree in Organizational Development, Industrial/Organizational Psychology, Adult Learning, or related field (Bachelor’s with equivalent experience considered).
Certifications in leadership development methodologies or tools (i.e., DiSC, Crucial Conversations, etc.) is a plus.
Experience
10+ years of progressive experience in organizational development, learning strategy, or leadership development in complex, multi-site organizations.
Demonstrated success leading cultural and technological transformation initiatives.
Proven ability to design enterprise-wide competency models, leadership frameworks, and learning strategies.
Experience leveraging digital learning platforms (e.g., LinkedIn Learning, AI-driven tools) in large-scale environments.
Understanding of nonprofit operations, retail, or warehouse management environments preferred.
Experience in workforce planning, succession planning, performance management systems,
Facilitation of retreats, leadership forums, or similar high-touch interventions.
Proven experience with formal change management frameworks (e.g. Prosci, Kotter, ADKAR) or ability to lead change using established methodologies.
Skills and Competencies
Strategic thinker with the ability to translate organizational goals into actionable learning frameworks.
Deep knowledge of adult learning theory, organizational effectiveness, and cultural transformation.
Exceptional facilitation, consulting, and executive influence skills.
Strong analytical capability to assess ROI, talent metrics, and organizational health indicators.
Excellent communication skills with ability to work in cross-functional teams and collaborate with business stakeholders.
Project management capabilities with ability to manage multiple programs and initiatives in parallel, prioritizing, and delivering on timelines.
Comfort working in ambiguous environments, able to adapt strategy as business needs shift.
Ability to work independently while contributing effectively to team objectives.
Physical Abilities
While performing the duties of this job, the employee will be required to sit for periods of time, communicate with other employees by talking and hearing, and operate computer systems.
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Occasional travel to retail locations, warehouse facilities, and off-site meetings.
Able to communicate with others effectively both verbally and written, including those who have limited English skills.
Exposure to computer screens.
The noise level in the work environment is usually moderate.
Hybrid work schedule, at least (3) Three Days/Week Required in Office
Required job duties are normally performed in a climate-controlled office environment, or remotely from home.
Occasional visits to retail stores and warehouse facilities to understand operational requirements and test deployed solutions.
Everyone Is Welcome
When you join Evergreen Goodwill, you join a truly vibrant community. We value the things that make us different and unique. From diverse international and ethnic backgrounds, to languages, identities, ages, orientations, and beyond, Evergreen Goodwill celebrates individual and cultural diversity.
Why work at Evergreen Goodwill?
A health plan that includes medical, dental, vision and prescription coverage
100% Employer-paid life, accidental death and dismemberment (AD&D), and long term disability insurance (for salaried employee)
Voluntary supplemental coverage for life, accident, illness, and short- and long-term disability
Flexible Spending Accounts (FSA) Plan
Roth and 403(b) Retirement Savings Plan program
Paid vacation, (9) holiday and sick time
Limited paid time off for Jury Duty and Bereavement Leave
Employee referral bonus
Employee Assistance Program (EAP)
Paid Job Training
EEO Statement: Evergreen Goodwill of Northwest Washington is an Equal Opportunity Employer. We do not discriminate on the basis of r ace, color, religion, creed, sex, national origin, age, disability, marital status, citizenship, military status, sexual orientation, gender identity, genetic information, veteran status, or other protected characteristics in accordance with applicable law. This policy applies to all aspects of employment, including hiring, compensation, benefits, and termination.
This document does not represent a contract of employment, and EGNW reserves the right to change this job description and/or assign tasks for the employee to perform, as EGNW may deem appropriate .
Admin Building, 700 Dearborn Place S, Seattle, Washington, United States of America
#J-18808-Ljbffr
Job Description Posted Monday, October 13, 2025 at 10:00 AM
Evergreen Goodwill of Northwest Washington is a 501(c)(3) nonprofit organization founded in 1923 that helps people get jobs across Northwest Washington by offering high-quality free job training, education and job placement. Goodwill empowers individuals to overcome barriers to working, by providing comprehensive support and connecting them with life changing job opportunities, ensuring they are career-ready and can support themselves and their families.
The organization employs over 2,000 people, operates five job-training centers, 23 nonprofit retail stores and more than 27 donation sites in King, Snohomish, Skagit, Whatcom and Kitsap Counties. Every day, Evergreen Goodwill connects people with the jobs, services and skills they need — because Jobs Change Lives. We are committed to creating and sustaining a culture of equity, diversity and inclusion (DEI) and are focused on creating a joyful, inclusive and successful organization.
Job Title: Manager - Organizational Development & Leadership Strategy
Salary Range: $94,000 - 130,000
Location: Administration - Seattle
*Hybrid - 3 Days in office weekly
About the Position
The Manager of Organizational Development & Leadership Strategy plays a dual role as both a strategic leader and a hands-on practitioner in this space. This leader is accountable for setting the enterprise-wide vision for leadership and development while actively designing, delivering, and operationalizing programs to grow managers and leaders across the organization. This leader will create frameworks for leadership and supervisory development including succession planning, coaching, and manager/supervisor competencies. This leader will drive digital and AI literacy, align learning initiatives with organizational competencies and values, and ensure that learning solutions are accessible and impactful at all levels. This leader will also be the point person in the organization for Organizational Change and Development, and have a key role in supporting the Evergreen Goodwill culture and values.
Who you are You are a forward-thinking, people-centered leader with gr
owth mindset
. You approach challenges with optimism and curiosity, seeing them as opportunities to spark meaningful change. You are an experienced leader who gains trust in the community, engages in creative and strategic thinking, and earns the trust and respect of staff.
You have a keen ability to
identify organizational needs and provide innovative, practical solutions
that enhance both employee experience and organizational performance. You embrace technology and use data to drive action.
You believe that
people are our most important asset
and champion a culture where every employee feels ownership of their work, supported in their growth, and empowered to embrace change and technology. You are a
culture-builder and change-maker
, dedicated to cultivating an environment where optimism, accountability, and adaptability thrive.
Essential Duties and Responsibilities
include the following.
Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.
Strategic Leadership & Vision
Establish and lead the enterprise-wide leadership and development strategy, aligned with organizational transformation goals and mission.
Build a framework for continuous learning that incorporates leadership development, digital/AI literacy, supervisory skills, and technical training.
Embed competencies and organizational values into all training initiatives to strengthen culture and performance.
Program Development & Delivery
Design and deliver scalable, engaging training programs that combine digital (LinkedIn Learning, LMS), instructor-led, and experiential learning.
Create frameworks for leadership and supervisory development including succession planning, coaching, and manager/supervisor competencies.
Develop leadership and supervisory training that builds talent pipelines for future organizational needs.
Integrate technology, AI, and computer literacy into learning programs to build future-ready skills.
Organizational Development & Culture Building
Lead initiatives that drive cultural transformation and align employees with mission and values.
Design OD interventions to improve organizational effectiveness, engagement, and collaboration.
Support change management efforts tied to technological and cultural shifts.
Cross-Functional Partnership
Partner with Mission Advancement and Retail Operations to align training practices and priorities, and share resources effectively.
Collaborate with senior leaders to identify capability gaps and co-create solutions.
Serve as a trusted advisor and thought partner on learning and organizational development needs.
Measurement & Continuous Improvement
Competence in data analytics for learning effectiveness, business impact, and workforce readiness, including designing metrics, dashboards, and reporting ROI of learning programs.
Continuously refine learning strategies using data, feedback, and best practices.
Position Requirements
Qualifications under the Americans with Disabilities Act (ADA)
To successfully perform this job, individuals must be able to complete each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Education
Master’s degree in Organizational Development, Industrial/Organizational Psychology, Adult Learning, or related field (Bachelor’s with equivalent experience considered).
Certifications in leadership development methodologies or tools (i.e., DiSC, Crucial Conversations, etc.) is a plus.
Experience
10+ years of progressive experience in organizational development, learning strategy, or leadership development in complex, multi-site organizations.
Demonstrated success leading cultural and technological transformation initiatives.
Proven ability to design enterprise-wide competency models, leadership frameworks, and learning strategies.
Experience leveraging digital learning platforms (e.g., LinkedIn Learning, AI-driven tools) in large-scale environments.
Understanding of nonprofit operations, retail, or warehouse management environments preferred.
Experience in workforce planning, succession planning, performance management systems,
Facilitation of retreats, leadership forums, or similar high-touch interventions.
Proven experience with formal change management frameworks (e.g. Prosci, Kotter, ADKAR) or ability to lead change using established methodologies.
Skills and Competencies
Strategic thinker with the ability to translate organizational goals into actionable learning frameworks.
Deep knowledge of adult learning theory, organizational effectiveness, and cultural transformation.
Exceptional facilitation, consulting, and executive influence skills.
Strong analytical capability to assess ROI, talent metrics, and organizational health indicators.
Excellent communication skills with ability to work in cross-functional teams and collaborate with business stakeholders.
Project management capabilities with ability to manage multiple programs and initiatives in parallel, prioritizing, and delivering on timelines.
Comfort working in ambiguous environments, able to adapt strategy as business needs shift.
Ability to work independently while contributing effectively to team objectives.
Physical Abilities
While performing the duties of this job, the employee will be required to sit for periods of time, communicate with other employees by talking and hearing, and operate computer systems.
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Occasional travel to retail locations, warehouse facilities, and off-site meetings.
Able to communicate with others effectively both verbally and written, including those who have limited English skills.
Exposure to computer screens.
The noise level in the work environment is usually moderate.
Hybrid work schedule, at least (3) Three Days/Week Required in Office
Required job duties are normally performed in a climate-controlled office environment, or remotely from home.
Occasional visits to retail stores and warehouse facilities to understand operational requirements and test deployed solutions.
Everyone Is Welcome
When you join Evergreen Goodwill, you join a truly vibrant community. We value the things that make us different and unique. From diverse international and ethnic backgrounds, to languages, identities, ages, orientations, and beyond, Evergreen Goodwill celebrates individual and cultural diversity.
Why work at Evergreen Goodwill?
A health plan that includes medical, dental, vision and prescription coverage
100% Employer-paid life, accidental death and dismemberment (AD&D), and long term disability insurance (for salaried employee)
Voluntary supplemental coverage for life, accident, illness, and short- and long-term disability
Flexible Spending Accounts (FSA) Plan
Roth and 403(b) Retirement Savings Plan program
Paid vacation, (9) holiday and sick time
Limited paid time off for Jury Duty and Bereavement Leave
Employee referral bonus
Employee Assistance Program (EAP)
Paid Job Training
EEO Statement: Evergreen Goodwill of Northwest Washington is an Equal Opportunity Employer. We do not discriminate on the basis of r ace, color, religion, creed, sex, national origin, age, disability, marital status, citizenship, military status, sexual orientation, gender identity, genetic information, veteran status, or other protected characteristics in accordance with applicable law. This policy applies to all aspects of employment, including hiring, compensation, benefits, and termination.
This document does not represent a contract of employment, and EGNW reserves the right to change this job description and/or assign tasks for the employee to perform, as EGNW may deem appropriate .
Admin Building, 700 Dearborn Place S, Seattle, Washington, United States of America
#J-18808-Ljbffr