Meetings & Incentives Worldwide
Event Manager, Clinical Pharmaceutical Experience REQUIRED
Meetings & Incentives Worldwide, Raleigh, North Carolina, United States, 27601
The Event Experience Manager will work closely with the client to understand the program goals and objectives and provide a return on their investment throughout each aspect of the program. The Event Experience Manager focuses on tactical operations and works with the operations team to provide optimal services to the account to support those goals. The Event Experience Manager works effectively and efficiently with the internal support teams, external clients, and vendors and stay in compliance with the corporate and/or pharmaceutical guidelines.
What you will do here:
Project Management with consultative approach for virtual, hybrid or in person meetings
Client, Financial, and Vendor Management
Onsite Services
Manage multiple projects on tight timelines
Event Management
Follow all client mandated SOPs as required
Digital producer and/or tech support for your own events
Work with the Procurement Department to source and secure event space and guestrooms
Understand, review and monitor contract terms, space, and guest room blocks
Profile management in Event Software (Cvent or client Event Software) for paid conferences and related complexities; manage status movement throughout life of the Event, keeping event data and financial data accurate and up to date, at all times
Create and manage event resume, event specification sheets and client and internal timelines based on company and client SOPs
Have a working knowledge of Event Software capabilities and the ability to guide clients on website development that produce quality reports to fulfill the budget owner’s needs
Understand registration and reporting expectations for event. Where applicable, collaborate with M&IW’s Attendee Registration Department on all attendee communications, event reporting and housing inquires
Guide internal and external teams throughout process through effective communication and organized plans
Collaborate with M&IW’s Group Travel Department or client-specified travel management company (TMC) to offer airline booking to event attendees, if needed
Work with M&IW’s mobile app team to create an app on a platform that meets the client’s event
BEO review and execution
Coordinate and schedule all required ground transportation using preferred vendors
Creation/coordination of distribution of travel letters and departure notices
Financial Management
Full understanding of client financial internal requirements and deadlines
Budget creation/management
Manage all event related payment requests and processing
Full audit and reconciliation of the hotel and other vendor invoices
Cost savings worksheet creation and management
Final invoice document management
Reconciliation management including estimated invoice and final invoice requirements
Onsite Services
Be a true leader onsite-for internal team/client and attendees
Create and manage Onsite Emergency Preparedness Plan for your event
Life Sciences clients only
Understand policies and issues pertaining to events with HCPs in attendance
Knowledge of HCP payments: Fee for service (FFS), honoraria, and Expense reimbursement (NEER)
Who you will work with:
Reporting to the Manager or Director, Event Experience, Event Management Services
Internal team members from multiple departments
External clients and key stakeholders
Vendors and supplier-partners
What we expect: Details of these areas are shared during interviews and monthly reviews:
Cultural Excellence
Role Expectations
Emotional Intelligence
What you will bring:
College degree or equivalent experience
Minimum 2-3 years of experience in the meetings industry, specifically in operations
Full understanding of pharmaceutical Congress meetings, and HCP guidelines
Knowledge of virtual and hybrid event options
Proven excellent oral and written communication skills in both internal and client-facing environments
Demonstrated track record of successfully managing multiple projects simultaneously
Ability to deliver creative outputs in a constricted timeline while maximizing available resources
Experience working in a virtual office environment a plus
Experience in life sciences event operations a plus
Proficient in Microsoft Office systems (Outlook, Excel, OneNote, Word, and Power Point)
Experience with database management programs (Cvent preferred)
What we provide:
Competitive salary
Health, Dental, Vision and Life Insurance options
401K plan
Paid holidays
Accrued personal time off for vacation and sick leave
Laptop, additional monitor, and mobile phone
Global Giveback program for volunteer service
Remote Office / Work from home, or option to work in our corporate headquarters located near Milwaukee
Who we are: M&IW is a global event management firm specializing in virtual, hybrid, and in-person experiences of all shapesand sizes as well as consulting and enterprise strategies. As an entrepreneurial organization, we place customers at the center of everything we do and prioritize their needs through our core values of quality, agility, flexibility, and innovation. M&IW is a third generation, privately held, certified Women's Business Enterprise (WBE) in business for more than 50 years. Headquartered in Wisconsin, USA, and supported by a remote workforce across the US and in the UK, China, and Brazil.
M&IW provides a portfolio of management services for meetings, events, incentives, conferences, andtradeshows. Those services include Event Management and Design, Event Sourcing, Attendee Registration andReporting, Event Technology and Production, Creative Services, Event Marketing and Communications, Giftingand Engagement Strategies, Incentive and Recognition Solutions, Group Air Travel, On-Site Execution andStaffing, and Event Analytics. Our consulting and enterprise services include Technology Implementation andAdministration, Meeting Policy, Process and Optimization, Third-party Governance, Executive Dashboards andAnalytics, and Sustainability Best Practices and Tracking.
GLOBAL HEADQUARTERS: 10520 7 Mile Road, P.O. Box 65, Caledonia, WI 53108 | Phone +1 262-835-3553 www.meetings-incentives.com
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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What you will do here:
Project Management with consultative approach for virtual, hybrid or in person meetings
Client, Financial, and Vendor Management
Onsite Services
Manage multiple projects on tight timelines
Event Management
Follow all client mandated SOPs as required
Digital producer and/or tech support for your own events
Work with the Procurement Department to source and secure event space and guestrooms
Understand, review and monitor contract terms, space, and guest room blocks
Profile management in Event Software (Cvent or client Event Software) for paid conferences and related complexities; manage status movement throughout life of the Event, keeping event data and financial data accurate and up to date, at all times
Create and manage event resume, event specification sheets and client and internal timelines based on company and client SOPs
Have a working knowledge of Event Software capabilities and the ability to guide clients on website development that produce quality reports to fulfill the budget owner’s needs
Understand registration and reporting expectations for event. Where applicable, collaborate with M&IW’s Attendee Registration Department on all attendee communications, event reporting and housing inquires
Guide internal and external teams throughout process through effective communication and organized plans
Collaborate with M&IW’s Group Travel Department or client-specified travel management company (TMC) to offer airline booking to event attendees, if needed
Work with M&IW’s mobile app team to create an app on a platform that meets the client’s event
BEO review and execution
Coordinate and schedule all required ground transportation using preferred vendors
Creation/coordination of distribution of travel letters and departure notices
Financial Management
Full understanding of client financial internal requirements and deadlines
Budget creation/management
Manage all event related payment requests and processing
Full audit and reconciliation of the hotel and other vendor invoices
Cost savings worksheet creation and management
Final invoice document management
Reconciliation management including estimated invoice and final invoice requirements
Onsite Services
Be a true leader onsite-for internal team/client and attendees
Create and manage Onsite Emergency Preparedness Plan for your event
Life Sciences clients only
Understand policies and issues pertaining to events with HCPs in attendance
Knowledge of HCP payments: Fee for service (FFS), honoraria, and Expense reimbursement (NEER)
Who you will work with:
Reporting to the Manager or Director, Event Experience, Event Management Services
Internal team members from multiple departments
External clients and key stakeholders
Vendors and supplier-partners
What we expect: Details of these areas are shared during interviews and monthly reviews:
Cultural Excellence
Role Expectations
Emotional Intelligence
What you will bring:
College degree or equivalent experience
Minimum 2-3 years of experience in the meetings industry, specifically in operations
Full understanding of pharmaceutical Congress meetings, and HCP guidelines
Knowledge of virtual and hybrid event options
Proven excellent oral and written communication skills in both internal and client-facing environments
Demonstrated track record of successfully managing multiple projects simultaneously
Ability to deliver creative outputs in a constricted timeline while maximizing available resources
Experience working in a virtual office environment a plus
Experience in life sciences event operations a plus
Proficient in Microsoft Office systems (Outlook, Excel, OneNote, Word, and Power Point)
Experience with database management programs (Cvent preferred)
What we provide:
Competitive salary
Health, Dental, Vision and Life Insurance options
401K plan
Paid holidays
Accrued personal time off for vacation and sick leave
Laptop, additional monitor, and mobile phone
Global Giveback program for volunteer service
Remote Office / Work from home, or option to work in our corporate headquarters located near Milwaukee
Who we are: M&IW is a global event management firm specializing in virtual, hybrid, and in-person experiences of all shapesand sizes as well as consulting and enterprise strategies. As an entrepreneurial organization, we place customers at the center of everything we do and prioritize their needs through our core values of quality, agility, flexibility, and innovation. M&IW is a third generation, privately held, certified Women's Business Enterprise (WBE) in business for more than 50 years. Headquartered in Wisconsin, USA, and supported by a remote workforce across the US and in the UK, China, and Brazil.
M&IW provides a portfolio of management services for meetings, events, incentives, conferences, andtradeshows. Those services include Event Management and Design, Event Sourcing, Attendee Registration andReporting, Event Technology and Production, Creative Services, Event Marketing and Communications, Giftingand Engagement Strategies, Incentive and Recognition Solutions, Group Air Travel, On-Site Execution andStaffing, and Event Analytics. Our consulting and enterprise services include Technology Implementation andAdministration, Meeting Policy, Process and Optimization, Third-party Governance, Executive Dashboards andAnalytics, and Sustainability Best Practices and Tracking.
GLOBAL HEADQUARTERS: 10520 7 Mile Road, P.O. Box 65, Caledonia, WI 53108 | Phone +1 262-835-3553 www.meetings-incentives.com
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr