Dr. Barbara Sturm, Sales Ambassador

1 day ago Be among the first 25 applicants This range is provided by Puig. Your actual pay will be based on your skills and experience talk with your recruiter to learn more. The Opportunity: As a Sales Ambassador, you will deliver exceptional client experience by providing expert skincare consultations rooted in product knowledge, ingredient benefits, and personalized service. Youll drive sales through thoughtful regimen-building, cross-selling, and maintaining strong client relationships. With a focus on operational excellence, youll support boutique functions including inventory, merchandising, and event execution. This role blends education, luxury service, and a deep passion for skin health to create meaningful, long-term client connections. What youll get to do: Sales & Skincare Expertise Maintain deep knowledge of products, ingredients, services, and industry trends to tailor product recommendations and evolve sales strategies Provide exceptional client experience by demonstrating expertise in skin health and wellness, rooted in an elevated, educational approach to selling Build genuine relationships with clients by listening closely to their skin concerns and offering thoughtful, personalized solutions Showcase the brands complete skincare portfolio, including cleansers, serums, creams, and masksthrough curated consultations and elevated storytelling Exceed sales targets and KPIs through thoughtful product pairings, regimen building, and expert cross-selling across skincare categories Use CRM tools to maintain detailed client profiles, track skincare journeys, and personalize outreach that drives client retention and loyalty Contribute meaningfully in team meetings by sharing insights, client feedback, and innovative ideas to support continuous sales improvement Maintain in-depth knowledge of the brands product formulations, ingredient benefits, and application techniques across all skin types and concerns Participate actively in product education sessions and stay up to date with clinical advancements, ingredient innovations, and seasonal launches Ensure the boutique reflects the brands luxury positioning through precise product handling, merchandising, and presentation standards Serve as a skincare authority, educating clients on how to build effective routines and maximize product results Client Experience & Operational Excellence Build and nurture relationships through one-on-one consultations, personalized follow-ups, and skincare-focused events like masterclasses and new product launches Provide an attentive after-care service by checking in on product satisfaction and helping clients navigate their skincare progress Deliver customized shopping experiences that reflect each clients goals, lifestyle, and skin type fostering trust, loyalty, and brand affinity Support Operational Excellence Support daily boutique operations including inventory accuracy, stock replenishment, and loss prevention practices Contribute to the execution of local retail strategies and offer actionable feedback on client behavior and product demand Maintain merchandising standards that reflect the brands clinical-meets-luxury aesthetic and promote product discovery Wed Love to Meet You If You Have: 2+ years of experience in skincare, beauty, or luxury retail Proven ability to meet sales goals through personalized, high-touch service A deep interest in skincare science, wellness, and holistic health Strong communication skills and the ability to educate clients with empathy and expertise Availability to work weekends and holidays as needed Flexibility to work 8-hour shifts during boutique hours (11AM7PM) Physical ability to lift boxes and support with stockroom tasks when needed EEOC: Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law. Diversity, Equity, and Inclusion Commitment: At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world. About Puig: Puig creates unique and highly desirable beauty and fashion brands that empower people to reinforce their self-esteem and find their own expression in a family-owned company that aims to leave a better world for the next generation. Our brand portfolio is structured in three divisions: Beauty and Fashion, with the owned brands Carolina Herrera, Nina Ricci, Paco Rabanne, Jean Paul Gaultier, Dries Van Noten, Penhaligons, Byredo, Dr. Barbara Sturm, and LArtisan Parfumeur; the licenses of Christian Louboutin and Comme des Garons perfumes; and Lifestyle fragrances, among them Adolfo Dominguez, Antonio Banderas, Shakira, and Benetton. The Charlotte Tilbury division, which includes the luxury makeup brand and the Derma division, with the Apivita, Uriage and Isdin brands. We sell products in 150 countries and operate 26 subsidiaries. At Puig we honor the values and principles put in place by three generations of family leadership. Today we continue to build on that legacy, through conscious commitments in our ESG agenda (environmental, social, and governance) aligned with the UN Sustainable Development Goals. Seniority level

Seniority level

Associate Employment type

Employment type

Part-time Job function

Industries

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