SMCP – Sandro, Maje, Claudie Pierlot, Fursac
Assistant Store Manager , Chicago, Illinois
SMCP – Sandro, Maje, Claudie Pierlot, Fursac, Chicago, Illinois, United States, 60290
Company Overview
At SMCP, we embody the essence of Parisian elegance with our renowned brands, Sandro and Maje. With a commitment to accessible luxury, we bring high‑fashion designs and sustainability together, crafting exceptional products and memorable experiences. Operating in over 47 countries, we are financially stable and in an exciting phase of growth, led by a strong and experienced senior leadership team. Our culture thrives on engagement, inclusivity, and corporate social responsibility, ensuring that our success is built on both innovation and care for our planet. What You’ll Do
Exemplify exceptional client service by acting as the boutique’s primary host. Ensure each client receives a personalized and memorable shopping experience. Use selling tools effectively to enhance client engagement and satisfaction. Drive individual sales performance, contributing at least 20% to the store’s monthly sales plan. Mentor and motivate the team to achieve and exceed key performance indicators (KPIs). Observe and provide feedback to team members on client engagement, conversion rates, and styling techniques. Deliver comprehensive training for new hires and facilitate ongoing product knowledge sessions. Foster a culture of trust, collaboration, and continuous improvement within the team. Act as Manager on Duty, utilizing strong problem‑solving skills to address and resolve client concerns. Support visual merchandising initiatives, ensuring compliance with brand guidelines. Maintain a visually appealing boutique that reflects the brand’s aesthetic and standards. Who You Are
2+ years of prior supervisory experience in a client‑focused retail environment. Passionate about fashion, styling, and delivering exceptional service. Strong communicator with a natural ability to coach and develop talent. Problem‑solver with a track record of setting and achieving goals. Team‑oriented leader who fosters a positive and motivating workplace. Resourceful in building client relationships and attracting new talent. Flexible availability, including evenings, weekends, and holidays, is required. Aligned with SMCP’s core values and dedicated to growing within the brand. Benefits & Compensation
Competitive base hourly pay, individual commission, and sales incentives. 50% shopping discount and seasonal wardrobe offering, cell phone contribution. Comprehensive health, dental, life insurance, and disability coverage. Employer‑matched 401(k). Paid time off (vacation, sick time, holidays), paid parental leave and pet benefits. Employee Assistance Program (EAP) and MAVEN Family Planning support. Retail Stylist Program for professional development.
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At SMCP, we embody the essence of Parisian elegance with our renowned brands, Sandro and Maje. With a commitment to accessible luxury, we bring high‑fashion designs and sustainability together, crafting exceptional products and memorable experiences. Operating in over 47 countries, we are financially stable and in an exciting phase of growth, led by a strong and experienced senior leadership team. Our culture thrives on engagement, inclusivity, and corporate social responsibility, ensuring that our success is built on both innovation and care for our planet. What You’ll Do
Exemplify exceptional client service by acting as the boutique’s primary host. Ensure each client receives a personalized and memorable shopping experience. Use selling tools effectively to enhance client engagement and satisfaction. Drive individual sales performance, contributing at least 20% to the store’s monthly sales plan. Mentor and motivate the team to achieve and exceed key performance indicators (KPIs). Observe and provide feedback to team members on client engagement, conversion rates, and styling techniques. Deliver comprehensive training for new hires and facilitate ongoing product knowledge sessions. Foster a culture of trust, collaboration, and continuous improvement within the team. Act as Manager on Duty, utilizing strong problem‑solving skills to address and resolve client concerns. Support visual merchandising initiatives, ensuring compliance with brand guidelines. Maintain a visually appealing boutique that reflects the brand’s aesthetic and standards. Who You Are
2+ years of prior supervisory experience in a client‑focused retail environment. Passionate about fashion, styling, and delivering exceptional service. Strong communicator with a natural ability to coach and develop talent. Problem‑solver with a track record of setting and achieving goals. Team‑oriented leader who fosters a positive and motivating workplace. Resourceful in building client relationships and attracting new talent. Flexible availability, including evenings, weekends, and holidays, is required. Aligned with SMCP’s core values and dedicated to growing within the brand. Benefits & Compensation
Competitive base hourly pay, individual commission, and sales incentives. 50% shopping discount and seasonal wardrobe offering, cell phone contribution. Comprehensive health, dental, life insurance, and disability coverage. Employer‑matched 401(k). Paid time off (vacation, sick time, holidays), paid parental leave and pet benefits. Employee Assistance Program (EAP) and MAVEN Family Planning support. Retail Stylist Program for professional development.
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