Swatch Group
The company
Over the years, Longines has played a pioneering role in many timekeeping technological breakthroughs, with a particularly strong presence in the field of sports, while constantly exhibiting its characteristic elegance across the globe. Longines developed its first chronograph in . It was quickly adopted by horse enthusiasts.
In , Longines helped shape the history of the sporting world by introducing the first timing mechanism automatically triggered by an electric wire.
Today, the brand remains at the cutting edge of innovation and seeks to ensure that all its watches offer a unique combination of Tradition, Elegance, and Performance.
Job description
The Retail Operations Director will be responsible for expanding the retail footprint for Longines across the US & Caribbean while optimizing operational efficiencies to maximize profitability and creating long-term strategies to grow net revenue. Managing operations and customer service; driving retail strategies; financial management, reporting, and inventory control; and interfacing with local and international managers.
The candidate must possess operational experience with an emphasis on retail. This person should also work well in a team environment and possess strong communication skills as they will be in constant contact with the boutique and corporate management.
This is an office based position in Miami, FL. The candidate will be expected to travel regularly on behalf of the brand as part of this role.
Duties and Responsibilities
Work directly with brokers for new boutique opportunities
Negotiating LOI for optimal lease deals and space locations
Visit locations as needed for clear understanding of boutique layout
Liaise with retail construction team on new project costs and during full project timeline
Communicate and facilitate operations for US retail boutiques and corporate office
Administer timely and streamlined communication, consistency, standards and operational compliance in all stores
BOUTIQUE MAINTENANCE
Conduct boutique visits and operational audits on a regular basis
Supportfield leadership team for daily operating and sales needs
Establish strong relationships with retail division and store teams in order to better understand needs of the business
Manage all operational based projects / manipulate existing systems in order to satisfy the needs of the business
Manage all boutique invoicing, utilities bills, etc.
Create reports and presentations as required by the Brand President; including tour guide and discount analysis
Work with Demand Planner on boutique assortments and weekly replenishment needs
Update the weekly sales estimate reports
Approval authority for send sales and discounts
POS System management and maintenance
Coordinate maintenance issues for US division
Monitor, track and audit store incentives and boutique commission payouts
Develop new tools and trainings to increase operational proficiency
Manage yearly operational project sheets
Manage physical inventory preparation
Organize yearly newness trainings between boutiques and Corporate Trainer
Invoice approval and coding
Manage boutiques cycle counts and daily counts
Boutique spending and expense control
Introduce new vendors and negotiate contracts with current vendors in the best interest of the company’s budget
Facilitate and purchase supplies for office, selling, events, visual and specialty needs
Forecast and maintain operational budget
Assist entire division with special projects
Professional requirements
Four year degree in Business Administration, or other relevant major, MBA a plus
8 or more years of corporate or retail operations
Strong written communication skills required
Experience working closely with senior level executives
Understanding of the reality of the Retail environment
Ability to perform well in a team environment and manage multiple deadline‑driven projects
Must be flexible and solution‑oriented with excellent time management and organizational skills and the ability to multitask
Excellent computer skills, including proficiency with Office (Word, PowerPoint and Excel) as well as flexibility with similar alternative programs
Ability to negotiate lease agreements
Strong personal work ethic
Flexible personality and quick learner who operates with a sense of urgency
Must be able to travel domestically or internationally on behalf of the Brand for retail operations set up and development
Additional Skill Requirements
Must be self‑motivated and a self‑starter; quick learner for a multifaceted business and companion domestic and international staff;
Must possess strong organizational, project management and problem‑solving skills with multi‑tasking abilities in a fast‑paced corporate environment;
Arrive early and work late if necessary
Understand and follow posted work rules and procedures
Accept constructive feedback
Must be a team player
Benefits Program
Excellent health, dental and vision insurance (employee and dependents are eligible 1st of the month following 30 days; generous employer contribution)
Immediate participation in the (k) and % vested employer match after one year (maximum 4% employer match with 5% employee contribution)
Company paid life insurance and Long Term Disability
18 days of PTO per year
Special bucket of sick time per year extended paid time for medical, parental and military leave
Holiday pay
Voluntary FSA, STD, Accident / Hospital Indemnity insurance
Employee product discount
The Swatch Group is an equal opportunity employer that promotes diversity and is committed to environmental sustainability.
This description outlines the basic responsibilities and requirements for the role. This is not a comprehensive listing of all job duties of the Retail Operations Director. Duties, responsibilities and activities may change at any time with or without notice.
Waterford Way, Miami FL (Florida) United States The Swatch Group (U.S.) Inc., Waterford Way Suite Miami, FL
#J-18808-Ljbffr
Over the years, Longines has played a pioneering role in many timekeeping technological breakthroughs, with a particularly strong presence in the field of sports, while constantly exhibiting its characteristic elegance across the globe. Longines developed its first chronograph in . It was quickly adopted by horse enthusiasts.
In , Longines helped shape the history of the sporting world by introducing the first timing mechanism automatically triggered by an electric wire.
Today, the brand remains at the cutting edge of innovation and seeks to ensure that all its watches offer a unique combination of Tradition, Elegance, and Performance.
Job description
The Retail Operations Director will be responsible for expanding the retail footprint for Longines across the US & Caribbean while optimizing operational efficiencies to maximize profitability and creating long-term strategies to grow net revenue. Managing operations and customer service; driving retail strategies; financial management, reporting, and inventory control; and interfacing with local and international managers.
The candidate must possess operational experience with an emphasis on retail. This person should also work well in a team environment and possess strong communication skills as they will be in constant contact with the boutique and corporate management.
This is an office based position in Miami, FL. The candidate will be expected to travel regularly on behalf of the brand as part of this role.
Duties and Responsibilities
Work directly with brokers for new boutique opportunities
Negotiating LOI for optimal lease deals and space locations
Visit locations as needed for clear understanding of boutique layout
Liaise with retail construction team on new project costs and during full project timeline
Communicate and facilitate operations for US retail boutiques and corporate office
Administer timely and streamlined communication, consistency, standards and operational compliance in all stores
BOUTIQUE MAINTENANCE
Conduct boutique visits and operational audits on a regular basis
Supportfield leadership team for daily operating and sales needs
Establish strong relationships with retail division and store teams in order to better understand needs of the business
Manage all operational based projects / manipulate existing systems in order to satisfy the needs of the business
Manage all boutique invoicing, utilities bills, etc.
Create reports and presentations as required by the Brand President; including tour guide and discount analysis
Work with Demand Planner on boutique assortments and weekly replenishment needs
Update the weekly sales estimate reports
Approval authority for send sales and discounts
POS System management and maintenance
Coordinate maintenance issues for US division
Monitor, track and audit store incentives and boutique commission payouts
Develop new tools and trainings to increase operational proficiency
Manage yearly operational project sheets
Manage physical inventory preparation
Organize yearly newness trainings between boutiques and Corporate Trainer
Invoice approval and coding
Manage boutiques cycle counts and daily counts
Boutique spending and expense control
Introduce new vendors and negotiate contracts with current vendors in the best interest of the company’s budget
Facilitate and purchase supplies for office, selling, events, visual and specialty needs
Forecast and maintain operational budget
Assist entire division with special projects
Professional requirements
Four year degree in Business Administration, or other relevant major, MBA a plus
8 or more years of corporate or retail operations
Strong written communication skills required
Experience working closely with senior level executives
Understanding of the reality of the Retail environment
Ability to perform well in a team environment and manage multiple deadline‑driven projects
Must be flexible and solution‑oriented with excellent time management and organizational skills and the ability to multitask
Excellent computer skills, including proficiency with Office (Word, PowerPoint and Excel) as well as flexibility with similar alternative programs
Ability to negotiate lease agreements
Strong personal work ethic
Flexible personality and quick learner who operates with a sense of urgency
Must be able to travel domestically or internationally on behalf of the Brand for retail operations set up and development
Additional Skill Requirements
Must be self‑motivated and a self‑starter; quick learner for a multifaceted business and companion domestic and international staff;
Must possess strong organizational, project management and problem‑solving skills with multi‑tasking abilities in a fast‑paced corporate environment;
Arrive early and work late if necessary
Understand and follow posted work rules and procedures
Accept constructive feedback
Must be a team player
Benefits Program
Excellent health, dental and vision insurance (employee and dependents are eligible 1st of the month following 30 days; generous employer contribution)
Immediate participation in the (k) and % vested employer match after one year (maximum 4% employer match with 5% employee contribution)
Company paid life insurance and Long Term Disability
18 days of PTO per year
Special bucket of sick time per year extended paid time for medical, parental and military leave
Holiday pay
Voluntary FSA, STD, Accident / Hospital Indemnity insurance
Employee product discount
The Swatch Group is an equal opportunity employer that promotes diversity and is committed to environmental sustainability.
This description outlines the basic responsibilities and requirements for the role. This is not a comprehensive listing of all job duties of the Retail Operations Director. Duties, responsibilities and activities may change at any time with or without notice.
Waterford Way, Miami FL (Florida) United States The Swatch Group (U.S.) Inc., Waterford Way Suite Miami, FL
#J-18808-Ljbffr