KellyMitchell Group
Job Summary
Our client is seeking a Desktop Support Technician to join their team! This position is located in Vernon Hills, Illinois. Job Summary
Our client is seeking a Desktop Support Technician to join their team! This position is located in Vernon Hills, Illinois. Duties Install, configure, and troubleshoot desktops, laptops, and mobile devices Image and deploy PCs Manage peripheral setup monitors, docking stations, printers Perform break/fix hardware support, including working with HP/Xerox contracts for printer issues Provide advanced O365 support and troubleshoot CRM/HCM tool access issues Support hardware/software asset management and maintain accurate inventory in ServiceNow Assist with basic network connectivity issues and elevate as appropriate Deliver high-touch support for onsite executives and staff Desired Skills/Experience 3+ years of desktop support experience in a corporate environment Proficiency in Windows 10/11, MacOS, and Microsoft O365 suite Experience with imaging tools and PC deployment Familiarity with ServiceNow and ticketing for asset management Basic understanding of networking, security policies, and enterprise applications Strong troubleshooting, communication and organizational skills Ability to work onsite and provide responsive, hands-on support Benefits Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position is between
$36.00
and
$52.00 . Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums. Seniority level
Mid-Senior level Employment type
Contract Job function
Information Technology Industries
IT Services and IT Consulting
#J-18808-Ljbffr
Our client is seeking a Desktop Support Technician to join their team! This position is located in Vernon Hills, Illinois. Job Summary
Our client is seeking a Desktop Support Technician to join their team! This position is located in Vernon Hills, Illinois. Duties Install, configure, and troubleshoot desktops, laptops, and mobile devices Image and deploy PCs Manage peripheral setup monitors, docking stations, printers Perform break/fix hardware support, including working with HP/Xerox contracts for printer issues Provide advanced O365 support and troubleshoot CRM/HCM tool access issues Support hardware/software asset management and maintain accurate inventory in ServiceNow Assist with basic network connectivity issues and elevate as appropriate Deliver high-touch support for onsite executives and staff Desired Skills/Experience 3+ years of desktop support experience in a corporate environment Proficiency in Windows 10/11, MacOS, and Microsoft O365 suite Experience with imaging tools and PC deployment Familiarity with ServiceNow and ticketing for asset management Basic understanding of networking, security policies, and enterprise applications Strong troubleshooting, communication and organizational skills Ability to work onsite and provide responsive, hands-on support Benefits Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position is between
$36.00
and
$52.00 . Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums. Seniority level
Mid-Senior level Employment type
Contract Job function
Information Technology Industries
IT Services and IT Consulting
#J-18808-Ljbffr