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Amazon

Associate Engagement Manager, A2C ProServe Shared Delivery (SDT)

Amazon, Austin, Texas, us, 78716

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Job Summary The Amazon Web Services Professional Services (ProServe) team is seeking an Engagement Manager (EM) to lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS‑based solutions for our clients. You will bridge business requirements with technical solutions, facilitate technical discussions and ensure alignment with customer outcomes. Applying AWS frameworks like Well‑Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade‑off decisions considering performance, scalability, security, and business impact.

Key Responsibilities

Lead and manage complex cloud migration and implementation projects.

Leverage comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning.

Bridge business requirements with technical solutions, facilitate engineering discussions and ensure alignment with customer business outcomes.

Distill customer needs into clear technical requirements and map them to business outcomes.

Decompose complex technical problems into actionable, deliverable solutions.

Contribute to technical documentation and define documentation standards.

About the Team Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. Our team provides assistance through a collection of offerings that help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.

Basic Qualifications

Experience in project management.

Bachelor's degree or above in computer science, computer engineering, or related field.

3+ years of cloud based solution (AWS or equivalent), system, network and operating system experience, or Bachelor's degree.

Preferred Qualifications

1+ years of professional work experience, or experience with AWS services or other cloud offerings.

Experience representing your team or technical area to senior management.

Knowledge of AWS or cloud technologies.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.

Compensation Base and variable compensation for this position is competitive with the market and includes equity, sign‑on payments, and additional benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits.

This position will remain posted until filled. Applicants should apply via our internal or external career site.

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