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Amazon Web Services (AWS)

Associate Engagement Manager, A2C ProServe Shared Delivery (SDT)

Amazon Web Services (AWS), Austin, Texas, us, 78716

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Associate Engagement Manager, A2C ProServe Shared Delivery (SDT) Description

The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to lead delivery of complex cloud solution projects. In this role you combine technical expertise with strong project leadership to drive successful implementations of AWS-based solutions. You bridge business requirements with technical solutions, facilitate discussions and ensure alignment with customer outcomes. Applying AWS frameworks such as Well-Architected and Cloud Adoption Framework, you distill customer needs into clear technical requirements, decompose complex problems, and make informed trade‑off decisions considering performance, scalability, security, and business impact.

Key Responsibilities

Lead and manage complex cloud migration and implementation projects.

Leverage AWS services, architectures, and best practices to guide technical decisions and strategic planning.

Bridge business requirements with technical solutions, facilitate engineering discussions, and ensure alignment with customer business outcomes. Distill customer needs into clear technical requirements and map them to business outcomes.

Decompose complex technical problems into actionable, deliverable solutions.

Contribute to technical documentation and define documentation standards.

Validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks.

Achieve and maintain relevant AWS certifications; develop domain‑specific expertise; effectively communicate technical concepts to both technical and business audiences.

Qualifications

Bachelor’s degree or above in Computer Science, Computer Engineering, or related field.

3+ years of experience managing technical cloud‑based solution projects (AWS or equivalent).

Experience with AWS Well‑Architected Framework and Cloud Adoption Framework.

Strong understanding of AWS services, architectures, and best practices.

Strong technical credibility with engineering teams and senior technical decision‑makers.

Project Management Professional (PMP) or AWS Certified Solutions Architect – Associate preferred.

Benefits Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers.

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