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Kisco Senior Living

Facilities Manager (Sunday-Thursday 9am-5:30pm)

Kisco Senior Living, Washington, District of Columbia, us, 20022

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Facilities Manager @ The Fitzgerald

The Facilities Manager supports the Environmental Services Director to manage the physical building, apartments, systems and grounds to maintain the community’s high standards for service and appeal of the physical environment. Responsible for apartment general maintenance, preventive maintenance, CapEx management, housekeeping services and more to ensure a high quality and safe environment for residents, family members, guests, and associates. Leads and supports maintenance and housekeeping associates to ensure teamwork, service excellence and quality departmental outcomes. Ensures the safety and health standards of the community are being upheld.

Schedule Sunday – Thursday 9am – 5:30pm

Salary Range $70K – $75K

What will I do every day?

Supports Environmental Services Director/supervisor to achieve balanced results in associate engagement, resident loyalty, and financial performance within environmental services and housekeeping departments

Execute the apartment turn, apartment readiness, transfer, and move-out processes effectively and compassionately in collaboration with other departments while creating an amazing experience for residents and families based on each person’s unique preferences

Manage and improve resident and family satisfaction and loyalty using a variety of listening and learning methods, process improvement, and the anticipation of and responsiveness to needs and concerns

Coordinate and manage outside vendors and the quality of their work on apartment upgrades, building and equipment renovation or repairs

Model a pride of ownership in community appearance and ensure the “90/90 rule” of first impressions is passionately adhered to by all staff

What will I need to be successful in this role?

High school graduate; college degree preferred

Five to seven years’ experience desired, or technical training in HVAC, plumbing and construction with three years’ experience preferred, or a minimum of five years’ experience in apartment maintenance or related trade

Ability to build effective teams, hire and develop people and have the courage to lean into difficult issues

Strong problem‑solving skills for analyzing difficult situations and finding effective solutions

High competency in the use of multiple forms of technology, including Microsoft Office applications, internet‑based and custom applications

Ability to work a flexible schedule, including weekends and holidays as needed

Special Requirements and/or Certifications

Technical training in HVAC, plumbing and construction with three years’ experience preferred, or a minimum of 5 years’ experience in apartment maintenance or related trade

About the Community We create a great place to live for our residents and a great place to work for our associates. Kisco Senior Living has been a dynamic, award‑winning leader in the senior living industry for over 30 years.

Pre‑employment Requirements All offers of employment are subject to satisfying our pre‑employment process, which includes successfully passing a drug screen, a job‑specific physical, a TB test, and a background check. If selected for employment, the company will cover the cost of these pre‑hire requirements.

EEO Statement Kisco Senior Living is an Equal Opportunity Employer.

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