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Lithia & Driveway

DFC Collateral Analyst I

Lithia & Driveway, Portland, Oregon, United States, 97204

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Dealership :

L0238 Driveway Finance Corporation

Driveway Finance Corporation

Driveway Finance Corporation (DFC) is a modern automotive lender and part of the Lithia & Driveway (LAD) family, one of the largest automotive retailers in North America. DFC provides flexible, customer-focused financing solutions that support both retail and commercial clients. Our innovative approach combines technology with personalized service to simplify the vehicle financing experience. At DFC, we’re driving the future of auto finance!

Hiring Now : Collateral Analyst I

Industry leading benefits and career development opportunities

Schedule : Monday - Friday, full-time (40 hrs. per week)

Pay : $21.00 - $23.75 hr. / DOE

Location : Tigard or Medford (Hybrid)

DFC Collateral Analyst I

The DFC Collateral Analyst I will be responsible for working with the Collateral Management team to locate, process, and help systematically recover collateral from customers. This role will also utilize skip tracing tools and software provided by DFC to obtain and communicate the location of customers and the vehicles while working to collect and negotiate terms of repayment on delinquent accounts.

Responsibilities

Review and update DFC repossession log with accuracy

Assign repossession vehicles to 3rd party recovery agents in a timely manner

Utilize high level skip-tracing practices to obtain customer and vehicle location information

Consistently update 3rd party vendors with most recent location data for assigned collateral

Navigate and update 3rd part reposhipment assignment systems

Make outbound collection attempts by phone, mail, and e‑mail to resolve delinquent accounts in an ethically responsible manner

Meet or exceed established call volume and account action requirements

Process recovery cost analysis & KBB for recovered vehicles

Other duties as assigned

Skills and Qualifications

Strong attention to detail

Sense of urgency

Excellent communication

PC skills including knowledge and use of MS Office (Excel, Word, Windows, etc.)

Experience with outbound calls or collections is valuable

Knowledge of Skip Tracing techniques is preferred

Competencies

Does the right thing, takes action and adapts to change

Self‑motives, believes in accountability, focuses on results, makes plans and follows through

Believes in humility, shares best practices, desires to keep learning, measures performance and adapts to improve results

Thrives on a team, stays positive, lives our values

We offer best in class industry benefits :

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long‑Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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