Harris County
Working at Harris County Precinct 4:
You will be surrounded by team members who bring “heart, hustle, and higher standards” to work each day. These leaders advance opportunity and justice as they deliver services to and advocate for the residents of Harris County. The team you will be joining is innovative, dynamic, and forward-looking.
What you will do for Harris County Precinct 4 (HCP4) The Director of General Services for Harris County Precinct 4 (“P4”) is a senior leadership role responsible for overseeing a broad range of operational support services that ensure the effective, safe, and efficient functioning of precinct facilities and programs. This position manages key areas including facilities maintenance, asset and inventory control, procurement coordination, security operations, and emergency preparedness.
The ideal candidate brings a strong operational background, a proactive mindset, and a deep commitment to public service. Success in this role requires more than technical expertise—it demands Heart in serving the community with compassion and integrity, Hustle in driving results and solving problems with urgency, and a commitment to Higher Standards in every aspect of service delivery. The Director, reporting to the Sr. Director of Operations, works closely with internal departments and external partners to align services with strategic goals and community needs, while fostering a culture of excellence, accountability, and innovation.
Job Duties and Responsibilities: Facilities and Equipment Oversight
Serve as the precinct’s owner’s representative for all facilities, responsible for safe, efficient, and compliant operations across community centers, parks assets, service centers, warehouses, and administrative offices.
Own the Facilities Management Plan (policy, standards, and playbooks), including preventive maintenance (PM) schedules, work-order SLAs, and service level agreements with internal teams and vendors; manage the CMMS (e.g., ServiceNow) to track work orders, PM completion, asset lifecycle, and costs.
Oversee all building systems (HVAC, electrical, plumbing, life safety, access control, generators) and coordinate testing, inspections, and corrective actions; maintain compliance with FMO, OSHA, ADA, environmental (EHS), and other applicable codes/permits.
Direct custodial, grounds, and minor repairs programs; set standards for cleanliness, curb appeal, and safety; implement routine facility audits and publish corrective action plans.
Lead space planning, moves, and small capital projects in coordination with the Infrastructure team; review drawings, phasing, and commissioning plans to ensure operations continuity and code compliance.
Manage vendor performance (RFP input, scope of work, KPIs, invoice validation), control warranties, and optimize cost per square foot and energy/water use in partnership with Finance/Infrastructure.
Maintain the Facilities Emergency Plan in alignment with COOP/IMT; ensure facilities-specific emergency procedures, shut-down/start-up checklists, and post-incident assessments are current and trained.
Capital Planning & Compliance
Prepare the annual facilities capital plan (renewals, replacements, compliance-driven fixes); prioritize risk, cost, and service impact; track delivery with Infrastructure and Procurement.
Own the inspection calendar (FMO, elevators, backflow, boilers, life-safety, ADA) and corrective action close-outs; maintain documentation for audits and public records.
Security and Law Enforcement Coordination
Act as Precinct 4 liaison to Harris County law enforcement agencies to support security needs for parks, community centers, and special events.
Serve as the point of contact for precinct-wide security initiatives, including maintaining data sets, generating weekly reports, and managing programs such as the FLOCK camera system.
Integrate facility security risk assessments (lighting, cameras, access control, incident trends) into the FM audit cycle; prioritize mitigations and track completion.
Operations and Emergency Management
Implement organizational process or policy changes as needed to improve operational efficiency.
Prepare and review operational reports and schedules to ensure accuracy and effectiveness.
Set departmental goals and deadlines in alignment with precinct priorities.
Plan, administer, and control budgets for contracts, equipment, and supplies.
Support the Operations Section Deputy for the precinct’s Continuity of Operations (COOP) plan if or when activated.
Participate in emergency management operations as a Tier 1 Essential Employee and be available for after-hours response during unusual or emergency situations.
Transportation Program Oversight
Provide governance and oversight for the senior bus program and other precinct transportation activities (no day-to-day dispatch/scheduling), establishing policies, safety standards, and performance expectations.
Ensure regulatory and policy compliance (applicable federal/state/county rules; ADA considerations for riders; incident response and reporting protocols).
Implement program analytics: on-time performance, ridership, trip denials, service reliability, customer feedback, and complaint resolution; publish quarterly dashboards.
Other Responsibilities
Perform other duties as assigned to support the mission and operations of Precinct 4.
Education & Experience:
Bachelor’s degree in Public Administration, Business Administration, Facilities Management, or a related field from an accredited college or university.
Minimum of three (3) years of experience in operations, facilities, or general services management, preferably in a government or public sector setting.
OR:
Associate’s degree in a related field from an accredited college or university.
Minimum of five (5) years of relevant experience.
OR:
High school diploma or GED equivalent.
Minimum of seven (7) years of relevant experience.
Additional Requirements:
Must possess a valid Texas driver’s license and maintain a good driving record.
An updated cover letter, résumé, and writing sample are required for all applicants.
Strong written communication skills are essential. Applicants must submit a writing sample that demonstrates their ability to convey information clearly and professionally. Preferred formats include a memo, standard operating procedure (SOP), project summary, manual or similar document that reflects the applicant’s ability to communicate technical or operational information effectively.
Knowledge, Skills and Abilities:
Demonstrated leadership experience managing teams and complex projects.
Strong knowledge of facilities operations, procurement processes, and administrative services.
Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and Teams.
Excellent organizational, communication, and problem-solving skills.
Working knowledge of OSHA and Fire Marshal’s Office (FMO) regulations.
In-depth understanding of environmental, health, and safety (EHS) standards with the ability to translate requirements into effective programs and practices.
Familiarity with facility equipment and systems, including safety and computer-based technologies.
NIMS certifications preferred, including IS-100.c, IS-200.c, IS-2200, IS-700.b, and IS-800.d.
Excellent oral and written communication skills, with the ability to convey complex information clearly to diverse audiences.
Strong ability to interpret and explain policies, procedures, regulations, and legal requirements.
Proven leadership, team-building, problem-solving, and organizational skills.
Self-motivated with a proactive approach to managing responsibilities and driving improvements.
NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. “See Resume” will not be accepted for qualifications.
Education:
Master’s degree in Public Administration, Business Administration, Facilities Management, or a related field of study from an accredited college or university (preferred).
Experience:
Experience with software platforms such as Fleetio, BusHive, ServiceNow, and OpenGov (preferred).
Prior experience in a government or public sector environment, particularly within Harris County (preferred).
Familiarity with Harris County operations and Precinct 4 priorities (preferred).
Position Type, Salary and Typical Hours of Work:
Regular | Full-time
Location:
Tomball Service Center, 14444 Holderrieth Rd, Tomball, TX 77377
Work Environment and Physical Demands:
This position requires a significant amount of time outdoors and exposure to a variety of environmental and extreme weather conditions. This position also requires traveling to parks located throughout the precinct and at long distances. The ability to work outdoors during all seasons and to drive safely is essential. The ability to operate standard office equipment and software platforms is required.
Essential functions involve significant physical demands related to repeated lifting of up to 50 pounds unassisted, 100 pounds with assistance rarely; carrying tools, materials, and equipment over rough terrain; climbing, reaching, and bending. Frequently to walk, sit, talk, drive, hear, bend, stoop, twist, and balance.
What You Will Get in Return: You will be surrounded by team members who bring “heart, hustle, and higher standards” to work each day. These leaders advance opportunity and justice as they deliver services to and advocate for the residents of Harris County. The team you will be joining is innovative, dynamic, and forward-looking.
Featured Benefits: Harris County employees receive a competitive salary plus medical, dental, and vision insurance at no cost to the employee after the first two months of full-time continued employment. Vacation, sick-time, and floating holidays allow our employees to recharge and balance work and personal time. Mandatory participation in our retirement program allows employees to save for retirement. Various other benefits and discounts lead to the satisfaction and engagement of our employees.
HARRIS COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx
If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net.
Employment is contingent upon passing a background check and drug screen.
Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.
#J-18808-Ljbffr
What you will do for Harris County Precinct 4 (HCP4) The Director of General Services for Harris County Precinct 4 (“P4”) is a senior leadership role responsible for overseeing a broad range of operational support services that ensure the effective, safe, and efficient functioning of precinct facilities and programs. This position manages key areas including facilities maintenance, asset and inventory control, procurement coordination, security operations, and emergency preparedness.
The ideal candidate brings a strong operational background, a proactive mindset, and a deep commitment to public service. Success in this role requires more than technical expertise—it demands Heart in serving the community with compassion and integrity, Hustle in driving results and solving problems with urgency, and a commitment to Higher Standards in every aspect of service delivery. The Director, reporting to the Sr. Director of Operations, works closely with internal departments and external partners to align services with strategic goals and community needs, while fostering a culture of excellence, accountability, and innovation.
Job Duties and Responsibilities: Facilities and Equipment Oversight
Serve as the precinct’s owner’s representative for all facilities, responsible for safe, efficient, and compliant operations across community centers, parks assets, service centers, warehouses, and administrative offices.
Own the Facilities Management Plan (policy, standards, and playbooks), including preventive maintenance (PM) schedules, work-order SLAs, and service level agreements with internal teams and vendors; manage the CMMS (e.g., ServiceNow) to track work orders, PM completion, asset lifecycle, and costs.
Oversee all building systems (HVAC, electrical, plumbing, life safety, access control, generators) and coordinate testing, inspections, and corrective actions; maintain compliance with FMO, OSHA, ADA, environmental (EHS), and other applicable codes/permits.
Direct custodial, grounds, and minor repairs programs; set standards for cleanliness, curb appeal, and safety; implement routine facility audits and publish corrective action plans.
Lead space planning, moves, and small capital projects in coordination with the Infrastructure team; review drawings, phasing, and commissioning plans to ensure operations continuity and code compliance.
Manage vendor performance (RFP input, scope of work, KPIs, invoice validation), control warranties, and optimize cost per square foot and energy/water use in partnership with Finance/Infrastructure.
Maintain the Facilities Emergency Plan in alignment with COOP/IMT; ensure facilities-specific emergency procedures, shut-down/start-up checklists, and post-incident assessments are current and trained.
Capital Planning & Compliance
Prepare the annual facilities capital plan (renewals, replacements, compliance-driven fixes); prioritize risk, cost, and service impact; track delivery with Infrastructure and Procurement.
Own the inspection calendar (FMO, elevators, backflow, boilers, life-safety, ADA) and corrective action close-outs; maintain documentation for audits and public records.
Security and Law Enforcement Coordination
Act as Precinct 4 liaison to Harris County law enforcement agencies to support security needs for parks, community centers, and special events.
Serve as the point of contact for precinct-wide security initiatives, including maintaining data sets, generating weekly reports, and managing programs such as the FLOCK camera system.
Integrate facility security risk assessments (lighting, cameras, access control, incident trends) into the FM audit cycle; prioritize mitigations and track completion.
Operations and Emergency Management
Implement organizational process or policy changes as needed to improve operational efficiency.
Prepare and review operational reports and schedules to ensure accuracy and effectiveness.
Set departmental goals and deadlines in alignment with precinct priorities.
Plan, administer, and control budgets for contracts, equipment, and supplies.
Support the Operations Section Deputy for the precinct’s Continuity of Operations (COOP) plan if or when activated.
Participate in emergency management operations as a Tier 1 Essential Employee and be available for after-hours response during unusual or emergency situations.
Transportation Program Oversight
Provide governance and oversight for the senior bus program and other precinct transportation activities (no day-to-day dispatch/scheduling), establishing policies, safety standards, and performance expectations.
Ensure regulatory and policy compliance (applicable federal/state/county rules; ADA considerations for riders; incident response and reporting protocols).
Implement program analytics: on-time performance, ridership, trip denials, service reliability, customer feedback, and complaint resolution; publish quarterly dashboards.
Other Responsibilities
Perform other duties as assigned to support the mission and operations of Precinct 4.
Education & Experience:
Bachelor’s degree in Public Administration, Business Administration, Facilities Management, or a related field from an accredited college or university.
Minimum of three (3) years of experience in operations, facilities, or general services management, preferably in a government or public sector setting.
OR:
Associate’s degree in a related field from an accredited college or university.
Minimum of five (5) years of relevant experience.
OR:
High school diploma or GED equivalent.
Minimum of seven (7) years of relevant experience.
Additional Requirements:
Must possess a valid Texas driver’s license and maintain a good driving record.
An updated cover letter, résumé, and writing sample are required for all applicants.
Strong written communication skills are essential. Applicants must submit a writing sample that demonstrates their ability to convey information clearly and professionally. Preferred formats include a memo, standard operating procedure (SOP), project summary, manual or similar document that reflects the applicant’s ability to communicate technical or operational information effectively.
Knowledge, Skills and Abilities:
Demonstrated leadership experience managing teams and complex projects.
Strong knowledge of facilities operations, procurement processes, and administrative services.
Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and Teams.
Excellent organizational, communication, and problem-solving skills.
Working knowledge of OSHA and Fire Marshal’s Office (FMO) regulations.
In-depth understanding of environmental, health, and safety (EHS) standards with the ability to translate requirements into effective programs and practices.
Familiarity with facility equipment and systems, including safety and computer-based technologies.
NIMS certifications preferred, including IS-100.c, IS-200.c, IS-2200, IS-700.b, and IS-800.d.
Excellent oral and written communication skills, with the ability to convey complex information clearly to diverse audiences.
Strong ability to interpret and explain policies, procedures, regulations, and legal requirements.
Proven leadership, team-building, problem-solving, and organizational skills.
Self-motivated with a proactive approach to managing responsibilities and driving improvements.
NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. “See Resume” will not be accepted for qualifications.
Education:
Master’s degree in Public Administration, Business Administration, Facilities Management, or a related field of study from an accredited college or university (preferred).
Experience:
Experience with software platforms such as Fleetio, BusHive, ServiceNow, and OpenGov (preferred).
Prior experience in a government or public sector environment, particularly within Harris County (preferred).
Familiarity with Harris County operations and Precinct 4 priorities (preferred).
Position Type, Salary and Typical Hours of Work:
Regular | Full-time
Location:
Tomball Service Center, 14444 Holderrieth Rd, Tomball, TX 77377
Work Environment and Physical Demands:
This position requires a significant amount of time outdoors and exposure to a variety of environmental and extreme weather conditions. This position also requires traveling to parks located throughout the precinct and at long distances. The ability to work outdoors during all seasons and to drive safely is essential. The ability to operate standard office equipment and software platforms is required.
Essential functions involve significant physical demands related to repeated lifting of up to 50 pounds unassisted, 100 pounds with assistance rarely; carrying tools, materials, and equipment over rough terrain; climbing, reaching, and bending. Frequently to walk, sit, talk, drive, hear, bend, stoop, twist, and balance.
What You Will Get in Return: You will be surrounded by team members who bring “heart, hustle, and higher standards” to work each day. These leaders advance opportunity and justice as they deliver services to and advocate for the residents of Harris County. The team you will be joining is innovative, dynamic, and forward-looking.
Featured Benefits: Harris County employees receive a competitive salary plus medical, dental, and vision insurance at no cost to the employee after the first two months of full-time continued employment. Vacation, sick-time, and floating holidays allow our employees to recharge and balance work and personal time. Mandatory participation in our retirement program allows employees to save for retirement. Various other benefits and discounts lead to the satisfaction and engagement of our employees.
HARRIS COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx
If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net.
Employment is contingent upon passing a background check and drug screen.
Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.
#J-18808-Ljbffr