Hotel Valencia Santana Row
Director of Food and Beverage
Hotel Valencia Santana Row, San Jose, California, United States, 95199
Job Summary
Hotel Valencia Santana Row is looking to fill this position on January 1st, 2026.
The ideal candidate for the Director of Food and Beverage at Hotel Valencia Santana Row has three or more years as a Director of Food & Beverage, embodies genuine leadership, has a high level of service expectations, dedicated to always improve individually and operationally, innovative and risk taking, and passionate about Food and Beverage and trends.
The Director of Food & Beverage will take ownership of all aspects of Food and Beverage operations. Develop and lead a team consistently deliver the highest standards of customer service, actively holding team members accountable to expectations, reviewing statements to ensure proper financial management, aggressively investigating service and procedural issues to ensure ideal results in all aspects of the department.
Shift Requirements
Flexible with morning or evening shifts and weekends pending business needs.
Responsibilities
Relentlessly train and motivate customer service employees
Maintain integrity of cost controls and proper maintenance of assets
Responsible for assisting in supervision and performance of all F&B related operations and personnel
Work with General Manager to monitor Food and Beverage quality and costs
Ensure timely and accurate reporting of daily operating results and statistical information as related to revenue and expenses.
Monitor and review shift reports and follow up on any issues in a timely manner
Make and receive calls regarding guest experience.
Coordinate restaurant reservations with seating and service capacity
Ensure the accuracy and timely posting of Banquet/Catering Events
Review BEO's in detail and ensure precise and accurate execution
Monitor the time and attendance of employees through Paycom
Post all necessary information needed for employees on the communication board.
Cover as Manager on Duty as needed.
Investigate and resolve any service issues properly addressing both internally recovering the guest as appropriate.
Speak with clients and potential clients and coordinate the proper execution of events.
Act as team leader to the F&B Management team, ensuring effective and complete communication.
Ensure a profitable F&B department, maintaining costs according to budgeted productivity, cost per cover
Advocate for budgeted revenues and expenses
Work with the Executive Chef to ensure menus are accurate and updated as needed
Lead the Beverage program, developing and executing promotions to increase revenue
Be on property as needed to ensure proper execution of high profile and/or any other events high demand periods or events
Develop effective leaders that can be placed in leadership positions as needed
Write an effective weekly schedule that ensures coverage while keeping labor in line with budget, mitigating overtime whenever possible
Contribute positively to the team within the department
Addresses conflict in a timely manner
Holds self and other accountable for achieving results
Participate in on-going training
Comply with Valencia Hotel Group (and its affiliates) standards and regulations to encourage safe and efficient hotel operations.
Maintain regular attendance in compliance with Valencia Hotel Group (and its affiliates) standards as required by scheduling which will vary dependent upon the hotels needs
Complete other duties as assigned by Manager
Keep work areas clean and organized
Be extremely courteous to all customers and fellow employees
Report unsafe conditions
Qualifications
Three or more years as a Hotel/Resort Director of Food & Beverage or equivalent position in an upscale-full service property.
Communicates effectively with others.
Works productively with a team.
Contributes to team results.
Have financial statement and building operational budget experience.
Have high energy and positive attitude
Have clear communication skills
High school or equivalent education required.
Ability to follow safety guidelines.
TABC and Manager Food Handler’s Certifications
Benefits
Medical, Dental, Life insurance
Paid Time Off
Paid Community Service Days
Click here to learn more
Apply To apply through Hotel Valencia's Careers page, click below:
https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=347672&clientkey=5881840B4D768D182C9AA1C437D6FB12
Valencia Hotel Group (and all its affiliates) is an Equal Opportunity Employer
Valencia Hotel Group provides equal employment opportunities to all persons. The company does not discriminate because of race, color, religion, sex, national origin, disability or ancestry in recruiting, hiring, placement, promotion or any other condition of employment and actively seeks a diverse and representative work force.
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The ideal candidate for the Director of Food and Beverage at Hotel Valencia Santana Row has three or more years as a Director of Food & Beverage, embodies genuine leadership, has a high level of service expectations, dedicated to always improve individually and operationally, innovative and risk taking, and passionate about Food and Beverage and trends.
The Director of Food & Beverage will take ownership of all aspects of Food and Beverage operations. Develop and lead a team consistently deliver the highest standards of customer service, actively holding team members accountable to expectations, reviewing statements to ensure proper financial management, aggressively investigating service and procedural issues to ensure ideal results in all aspects of the department.
Shift Requirements
Flexible with morning or evening shifts and weekends pending business needs.
Responsibilities
Relentlessly train and motivate customer service employees
Maintain integrity of cost controls and proper maintenance of assets
Responsible for assisting in supervision and performance of all F&B related operations and personnel
Work with General Manager to monitor Food and Beverage quality and costs
Ensure timely and accurate reporting of daily operating results and statistical information as related to revenue and expenses.
Monitor and review shift reports and follow up on any issues in a timely manner
Make and receive calls regarding guest experience.
Coordinate restaurant reservations with seating and service capacity
Ensure the accuracy and timely posting of Banquet/Catering Events
Review BEO's in detail and ensure precise and accurate execution
Monitor the time and attendance of employees through Paycom
Post all necessary information needed for employees on the communication board.
Cover as Manager on Duty as needed.
Investigate and resolve any service issues properly addressing both internally recovering the guest as appropriate.
Speak with clients and potential clients and coordinate the proper execution of events.
Act as team leader to the F&B Management team, ensuring effective and complete communication.
Ensure a profitable F&B department, maintaining costs according to budgeted productivity, cost per cover
Advocate for budgeted revenues and expenses
Work with the Executive Chef to ensure menus are accurate and updated as needed
Lead the Beverage program, developing and executing promotions to increase revenue
Be on property as needed to ensure proper execution of high profile and/or any other events high demand periods or events
Develop effective leaders that can be placed in leadership positions as needed
Write an effective weekly schedule that ensures coverage while keeping labor in line with budget, mitigating overtime whenever possible
Contribute positively to the team within the department
Addresses conflict in a timely manner
Holds self and other accountable for achieving results
Participate in on-going training
Comply with Valencia Hotel Group (and its affiliates) standards and regulations to encourage safe and efficient hotel operations.
Maintain regular attendance in compliance with Valencia Hotel Group (and its affiliates) standards as required by scheduling which will vary dependent upon the hotels needs
Complete other duties as assigned by Manager
Keep work areas clean and organized
Be extremely courteous to all customers and fellow employees
Report unsafe conditions
Qualifications
Three or more years as a Hotel/Resort Director of Food & Beverage or equivalent position in an upscale-full service property.
Communicates effectively with others.
Works productively with a team.
Contributes to team results.
Have financial statement and building operational budget experience.
Have high energy and positive attitude
Have clear communication skills
High school or equivalent education required.
Ability to follow safety guidelines.
TABC and Manager Food Handler’s Certifications
Benefits
Medical, Dental, Life insurance
Paid Time Off
Paid Community Service Days
Click here to learn more
Apply To apply through Hotel Valencia's Careers page, click below:
https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=347672&clientkey=5881840B4D768D182C9AA1C437D6FB12
Valencia Hotel Group (and all its affiliates) is an Equal Opportunity Employer
Valencia Hotel Group provides equal employment opportunities to all persons. The company does not discriminate because of race, color, religion, sex, national origin, disability or ancestry in recruiting, hiring, placement, promotion or any other condition of employment and actively seeks a diverse and representative work force.
#J-18808-Ljbffr