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Dinsmore & Shohl LLP

Cloud Administrator

Dinsmore & Shohl LLP, Cincinnati, Ohio, United States, 45208

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At Dinsmore, our strength comes from our people. With more than 750 attorneys across 30+ offices nationwide, we are dedicated to building a dynamic, client-focused firm recognized for excellence. Together we work to build a strong market profile, highlighting our capabilities to clients and attracting talented attorneys and business professionals who seek a supportive environment where they can thrive. Discover how you can grow with us at www.dinsmore.com.

THIS POSITION IS PHYSICALLY LOCATED IN CINCINNATI, OH

WE DO NOT OFFER SPONSORSHIP

Dinsmore is seeking a Cloud Administrator at its Cincinnati, OH location.

The Cloud Administrator position is to provide technical support for the management and maintenance of the firm's hybrid infrastructure. Provide support for hybrid cloud/on‑premise environments. The position also provides support for all firm servers, blade centers, storage, and installed desktop software, including operating systems. Facilitate escalation of problems, issues, and requests to other IT department roles as necessary. Participate in and contribute to various IT department projects and initiatives. Maintain positive contact with attorneys, staff, and clients and observe confidentiality in all firm and client matters.

Responsibilities

Participate in planning and execution of the current cloud/hybrid infrastructure projects

Participate in monitoring of all computer infrastructure systems to ensure maximum uptime

Participate in the ongoing cloud migration initiatives and projects

Administration and maintenance of Microsoft 365 and Azure Cloud including Entra, Exchange Online, SharePoint Online, Teams and all other systems; Microsoft Endpoint Manager (Intune) including MDM, MAM, Conditional Access policies and compliance policies; Microsoft Defender for Endpoint & Defender for Office 365 to ensure security & privacy compliance; provision and manage access to third‑party cloud applications through Azure SSO; securing end‑user computing systems like laptops, desktops & mobile devices; endpoint security systems like antivirus/anti‑malware, firewall, DLP, etc.; other cloud systems

Troubleshoot problems associated with any server hardware, software, peripherals, and network connectivity; determine necessary repair, modifications, and testing of such systems

Escalate problems to proper channels to ensure corrective action is taken to achieve maximum results in minimal time

Continually seek methods to maintain and modify appropriate security measures as needed for the firm

Ensure physical inventory and configuration documentation of servers, storage, network devices, and related equipment is accurate and continually updated

Create and modify VB and PowerShell scripts

Administer third‑party products that integrate and/or are part of the overall toolset used in areas of responsibility

Participate in ongoing monthly patch maintenance and server upgrades

Demonstrate teamwork by engaging in discussions with co‑workers and promote a team environment where co‑workers can collaborate in order to provide effective problem‑resolution

Demonstrate initiative by contributing new ideas, being self‑motivated, and obtaining/maintaining a working knowledge of relevant areas

Stay current on technology trends and make recommendations appropriate to the firm’s environment and business requirements

Demonstrate organizational skills and effective use of time. Plan and prioritise daily work and manage time to ensure work is timely and efficiently completed

Maintain updated documentation of all systems in written technical form and visual media

Demonstrate flexibility and a willingness to adjust to changes in job requirements and scheduling

Be present and prepared for work as scheduled, use time‑off policies appropriately

Utilise firm procedures and resources appropriately to ensure efficient delivery of work product

Perform other duties, responsibilities and/or special projects as assigned

Requirements

A bachelor’s degree in a related technical field preferred or an associate’s degree with 5 years of related technical positions. Preferential consideration to candidates with Microsoft 365 experience and certifications

Strong customer service skills

Strong analytical skills

Ability to work in a fast‑paced environment

Willingness to work extended hours, nights and weekends when necessary

Ability to travel to other offices when needed

Ability to transport, install, and maintain equipment, including computers, printers, and monitors. This requires occasional transportation of devices in excess of 50 lbs, and lying, stooping and bending to fully install various pieces of equipment

Experience with hybrid cloud/on‑premise environments

Experience with migrating on‑premise environments to the cloud

Experience with Microsoft 365 & Azure Cloud including Azure, Exchange Online, SharePoint Online, Single Sign On, Teams and other systems

Experience with Microsoft Endpoint Manager (Intune) including MDM, MAM, conditional access policies and compliance policies

Experience with Microsoft Defender for Endpoint & Defender for Office 365 to ensure security & privacy compliance

Knowledge of endpoint security systems like antivirus/anti‑malware, firewall, DLP, etc.

In‑depth knowledge of PowerShell 3.0 as well as common commands to support AD and Exchange

Scripting capabilities, including moderate level of VB script

Understanding of Active Directory and Azure Active Directory (Entra ID) organization that include, but are not limited to, sites, OUs, containers, GPOs, policies and preferences

Represent IT operations in internal & external compliance audits

Create and maintain up‑to‑date documentation of IT SOPs, policies & standards

Experience with or the ability to achieve expert level knowledge of Microsoft virtualization technologies that include Hyper‑V in a blade‑center environment

Experience utilizing standard toolsets to monitor and review infrastructure systems

Experience auditing and reviewing data to identify potential security risks

Experience supporting on‑premise system infrastructure hardware and Windows Server operating systems and Microsoft Exchange

Strong knowledge and experience with PKI and certificate management

General knowledge and troubleshooting of DNS, DHCP, static IPs, subnetting, APIPA

Ability to effectively prioritise and execute plans in a high‑pressure environment with minimal supervision

Ability to design and implement projects in conjunction with co‑workers and/or outside contractors and vendors

Interpersonal skills necessary to communicate technical issues to a non‑technical audience in a professional manner

Strong analytical and problem‑solving skills

Equal Opportunity Employer

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