University of Utah Health
Director, Business Operations - HMHI Crisis Services
University of Utah Health, Salt Lake City, Utah, United States, 84193
Overview
We are seeking a dynamic new leader to serve as the Director of Business Operations for Huntsman Mental Health Institute's Community Crisis Services. This position directs the planning, organizing, directing, and controlling of all internal operations of assigned departments. This includes the planning and business objectives, budgetary information, human resource and financial management operations of assigned departments. The incumbent acts as a catalyst between the department and its customers and staff to ensure continuity and quality of service and care. This position has no responsibility for providing care to patients. Direct Oversight For This Position Includes
988 Crisis Lifeline Utah Warm Line SafeUT Programming Talk and Text Crisis support Mobile Crisis Outreach Teams Mental Health 1st Responders Collaboration with law enforcement, state legislature, and elected representatives Qualified Applicants Must Have
Bachelor degree in Health Care Administration, Business Administration, or related area or equivalency. Six years of progressive management experience. Preferred Qualifications
Master's degree in Health Care Administration, Business Administration, or related area. Six years' experience in data analytics, data science or equivalent. Responsibilities
Performs to required standards for job specific responsibilities and technical competencies. Talent Management
Hiring, training, developing, and communicating with staff. Financial Management
Responsible for developing, monitoring and achieving budget goals. Manages labor and non-labor expenses to budget or flex budget. Manages revenue to budget to maximize potential revenue. Quality
Responsible to achieve quality goals for assigned area(s). Manages and promotes continuous process improvements in assigned area(s). Performance Management
Responsible to provide staff feedback on performance, including on-time appraisals and coaching. Responsible to deal with conflicts in a proactive manner and to reach resolution in a timely manner. Building Relationships
Forms positive relationships with staff, peers, and senior leadership to support the mission, vision, values, and performance standards of the organization. Actively engages staff with updates and news as well as involving staff in decisions and work teams. Provides feedback and recognition when appropriate. Knowledge / Skills / Abilities
Ability to perform the essential functions of the job as outlined above. Demonstrated leadership, human relations, and effective communication skills. Ability to determine the appropriate staff mixes to support patient and customer needs. Knowledge of hospital business operations and demonstrated strategic planning skills. Knowledge of budgeting practices, reporting analysis, and forecasting. Physical Requirements
Listening, Sitting, Speaking, Standing Working Conditions and Physical Demands
This is a sedentary position that may exert up to 10 pounds and may lift, carry, push, pull or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions.
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We are seeking a dynamic new leader to serve as the Director of Business Operations for Huntsman Mental Health Institute's Community Crisis Services. This position directs the planning, organizing, directing, and controlling of all internal operations of assigned departments. This includes the planning and business objectives, budgetary information, human resource and financial management operations of assigned departments. The incumbent acts as a catalyst between the department and its customers and staff to ensure continuity and quality of service and care. This position has no responsibility for providing care to patients. Direct Oversight For This Position Includes
988 Crisis Lifeline Utah Warm Line SafeUT Programming Talk and Text Crisis support Mobile Crisis Outreach Teams Mental Health 1st Responders Collaboration with law enforcement, state legislature, and elected representatives Qualified Applicants Must Have
Bachelor degree in Health Care Administration, Business Administration, or related area or equivalency. Six years of progressive management experience. Preferred Qualifications
Master's degree in Health Care Administration, Business Administration, or related area. Six years' experience in data analytics, data science or equivalent. Responsibilities
Performs to required standards for job specific responsibilities and technical competencies. Talent Management
Hiring, training, developing, and communicating with staff. Financial Management
Responsible for developing, monitoring and achieving budget goals. Manages labor and non-labor expenses to budget or flex budget. Manages revenue to budget to maximize potential revenue. Quality
Responsible to achieve quality goals for assigned area(s). Manages and promotes continuous process improvements in assigned area(s). Performance Management
Responsible to provide staff feedback on performance, including on-time appraisals and coaching. Responsible to deal with conflicts in a proactive manner and to reach resolution in a timely manner. Building Relationships
Forms positive relationships with staff, peers, and senior leadership to support the mission, vision, values, and performance standards of the organization. Actively engages staff with updates and news as well as involving staff in decisions and work teams. Provides feedback and recognition when appropriate. Knowledge / Skills / Abilities
Ability to perform the essential functions of the job as outlined above. Demonstrated leadership, human relations, and effective communication skills. Ability to determine the appropriate staff mixes to support patient and customer needs. Knowledge of hospital business operations and demonstrated strategic planning skills. Knowledge of budgeting practices, reporting analysis, and forecasting. Physical Requirements
Listening, Sitting, Speaking, Standing Working Conditions and Physical Demands
This is a sedentary position that may exert up to 10 pounds and may lift, carry, push, pull or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions.
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