Metro Nashville
IS Applications Analyst 1- Web Based Services
Metro Nashville, Nashville, Tennessee, United States, 37247
This position involves managing website content, ensuring site security, and providing customer support while demonstrating technical proficiency and effective communication skills within the ITS Nashville.gov Support Team.
Information Technology Services (ITS) is a 24x7 information technology shop. Applicant must be willing and available to perform duties as required by the job, which may include work on nights, weekends, holidays, and overtime hours as necessary.
Your resume must be attached to the application in order to be considered.
Responsibilities
Assist with the daily customer change requests (including with both internal and external resources) related to all the websites and applications managed by web-based services.
Assist with reviewing and working with external and internal resources to ensure security of web-based services applications.
Work with other Nashville.gov Support team members and appropriate vendors to maintain and support external applications including, but not limited to, Drupal, SearchStax, Acquia, and Cloudflare.
Assist site testing to identify potential bugs or content issues.
Report or webform development and maintenance as appropriate for supported areas.
Assist in the testing and implementation and maintenance of AI services such as chatbot.
Perform research and report on new or emerging technologies that might benefit the websites supported by the Nashville.gov Support team.
Education & Experience Two (2) years’ experience in information technology or similar area.
Education may be considered in lieu of experience.
Licenses Required Valid Driver License
Candidates with accreditations earned in a foreign institute are encouraged to apply.
Note: Per Metro Ordinance No. SO94-1078. All employees of the Metropolitan Government shall be residents of the State of Tennessee or become residents of the state within six (6) months of employment as a prerequisite to employment with the Metropolitan Government.
Key Skills
Basic website content management system experience, Drupal experience preferred
Basic HTML and CSS knowledge. Experience with PHP a plus
Basic knowledge of W3C standards such as semantics and accessibility
Intermediate writing and copyediting skills
Basic experience with Photoshop or similar image editing tool
Basic understanding of, or experience with, managing social media content across multiple platforms
We are an equal opportunity employer. All individuals, regardless of personal characteristics, are encouraged to apply. Metro Nashville is committed to selecting the most qualified candidate for each of our roles.
Metro Nashville Government respects the religious beliefs and practices of all employees and will make, on request, an accommodation for such observances when a reasonable accommodation is available that does not create an undue hardship on business operations.
Requests for ADA or other protected accommodations for the recruitment process should be directed to Human Resources at 615-862-6640.
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Information Technology Services (ITS) is a 24x7 information technology shop. Applicant must be willing and available to perform duties as required by the job, which may include work on nights, weekends, holidays, and overtime hours as necessary.
Your resume must be attached to the application in order to be considered.
Responsibilities
Assist with the daily customer change requests (including with both internal and external resources) related to all the websites and applications managed by web-based services.
Assist with reviewing and working with external and internal resources to ensure security of web-based services applications.
Work with other Nashville.gov Support team members and appropriate vendors to maintain and support external applications including, but not limited to, Drupal, SearchStax, Acquia, and Cloudflare.
Assist site testing to identify potential bugs or content issues.
Report or webform development and maintenance as appropriate for supported areas.
Assist in the testing and implementation and maintenance of AI services such as chatbot.
Perform research and report on new or emerging technologies that might benefit the websites supported by the Nashville.gov Support team.
Education & Experience Two (2) years’ experience in information technology or similar area.
Education may be considered in lieu of experience.
Licenses Required Valid Driver License
Candidates with accreditations earned in a foreign institute are encouraged to apply.
Note: Per Metro Ordinance No. SO94-1078. All employees of the Metropolitan Government shall be residents of the State of Tennessee or become residents of the state within six (6) months of employment as a prerequisite to employment with the Metropolitan Government.
Key Skills
Basic website content management system experience, Drupal experience preferred
Basic HTML and CSS knowledge. Experience with PHP a plus
Basic knowledge of W3C standards such as semantics and accessibility
Intermediate writing and copyediting skills
Basic experience with Photoshop or similar image editing tool
Basic understanding of, or experience with, managing social media content across multiple platforms
We are an equal opportunity employer. All individuals, regardless of personal characteristics, are encouraged to apply. Metro Nashville is committed to selecting the most qualified candidate for each of our roles.
Metro Nashville Government respects the religious beliefs and practices of all employees and will make, on request, an accommodation for such observances when a reasonable accommodation is available that does not create an undue hardship on business operations.
Requests for ADA or other protected accommodations for the recruitment process should be directed to Human Resources at 615-862-6640.
#J-18808-Ljbffr