Providence Health & Services
Principal Service Engineer, End User Complete *Virtual*
Providence Health & Services, California, Missouri, United States, 65018
Principal Service Engineer, End User Complete *Virtual*
Apply for the
Principal Service Engineer, End User Complete *Virtual*
role at
Providence Health & Services Lead the technical strategy and delivery of large‑scale endpoint management solutions using Microsoft Configuration Manager, Intune, Jamf, Nexthink, and more. Partner with engineering, operations, development, and program management peers to deliver resilient, high‑quality services that support Providence caregivers and business users. Providence caregivers are not simply valued – they’re invaluable. Join our team at Enterprise Information Services and thrive in a culture of patient‑focused, whole‑person care built on understanding, commitment, and mutual respect. Virtual Work Locations
Alaska Washington Oregon Montana California Texas: Lubbock Texas: Levelland Texas: Plainview Required Qualifications
Bachelor’s Degree in Computer Engineering, Computer Science, Mathematics, Engineering, or equivalent education and experience. 8 or more years of related experience. Strong experience in automation, specifically related to deployment, recovery, or other manual processes. Strong experience with n‑tier solutions. Strong experience with resilience modeling and ability to simulate service outages for point solutions (automated) and platforms (manually). Strong experience influencing engineering team members in translating customer and technical requirements into service architecture to meet Quality of Service Expectations. Strong experience leading and representing the Service in backlog discussions and standups to establish appropriate prioritization of Live Site requirements. Strong experience leveraging data and metrics to drive behavior, process, and priority decisions using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Strong experience in advanced problem solving using systematic procedures and investigating problems utilizing root cause analysis. Preferred Qualifications
Master’s Degree in Computer Engineering, Computer Science, Mathematics, Engineering, or equivalent education and experience. 8 or more years of endpoint management experience. Deep hands‑on expertise with administration and troubleshooting of MCM and Intune including hierarchy management, application packaging and deployment, operating system deployment (task sequence and Autopilot), patching, and co‑management features. Scripting experience using PowerShell, Bash, or Python to automate frequent tasks, including the use of APIs for management of Intune or similar SaaS platforms. Advanced troubleshooting skills for Windows and macOS operating systems, including the use of Windows Performance Toolkit and Sysinternals suite for problem analysis. Familiarity with Nexthink or other Digital Experience (DEX) platforms. Experience in a Healthcare environment. Salary Range by Location
AK: Anchorage – Min: $68.33, Max: $116.36 AK: Kodiak, Seward, Valdez – Min: $71.23, Max: $121.29 California – Min: $71.23, Max: $121.29 Montana – Min: $55.01, Max: $93.68 Oregon – Min: $63.70, Max: $108.47 Texas – Lubbock, Levelland, Plainview – Min: $52.12, Max: $88.75 Washington – Min: $71.23, Max: $121.29 Benefits
Providence offers a comprehensive benefits package including a retirement 401(k) plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, paid parental leave, vacations, holidays, and well‑being resources. Equal Opportunity Employer
Providence is a proud Equal Opportunity Employer. We are committed to providing a workplace free from discrimination and harassment on the basis of race, color, gender, disability, veteran status, religion, age, creed, national origin, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
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Apply for the
Principal Service Engineer, End User Complete *Virtual*
role at
Providence Health & Services Lead the technical strategy and delivery of large‑scale endpoint management solutions using Microsoft Configuration Manager, Intune, Jamf, Nexthink, and more. Partner with engineering, operations, development, and program management peers to deliver resilient, high‑quality services that support Providence caregivers and business users. Providence caregivers are not simply valued – they’re invaluable. Join our team at Enterprise Information Services and thrive in a culture of patient‑focused, whole‑person care built on understanding, commitment, and mutual respect. Virtual Work Locations
Alaska Washington Oregon Montana California Texas: Lubbock Texas: Levelland Texas: Plainview Required Qualifications
Bachelor’s Degree in Computer Engineering, Computer Science, Mathematics, Engineering, or equivalent education and experience. 8 or more years of related experience. Strong experience in automation, specifically related to deployment, recovery, or other manual processes. Strong experience with n‑tier solutions. Strong experience with resilience modeling and ability to simulate service outages for point solutions (automated) and platforms (manually). Strong experience influencing engineering team members in translating customer and technical requirements into service architecture to meet Quality of Service Expectations. Strong experience leading and representing the Service in backlog discussions and standups to establish appropriate prioritization of Live Site requirements. Strong experience leveraging data and metrics to drive behavior, process, and priority decisions using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Strong experience in advanced problem solving using systematic procedures and investigating problems utilizing root cause analysis. Preferred Qualifications
Master’s Degree in Computer Engineering, Computer Science, Mathematics, Engineering, or equivalent education and experience. 8 or more years of endpoint management experience. Deep hands‑on expertise with administration and troubleshooting of MCM and Intune including hierarchy management, application packaging and deployment, operating system deployment (task sequence and Autopilot), patching, and co‑management features. Scripting experience using PowerShell, Bash, or Python to automate frequent tasks, including the use of APIs for management of Intune or similar SaaS platforms. Advanced troubleshooting skills for Windows and macOS operating systems, including the use of Windows Performance Toolkit and Sysinternals suite for problem analysis. Familiarity with Nexthink or other Digital Experience (DEX) platforms. Experience in a Healthcare environment. Salary Range by Location
AK: Anchorage – Min: $68.33, Max: $116.36 AK: Kodiak, Seward, Valdez – Min: $71.23, Max: $121.29 California – Min: $71.23, Max: $121.29 Montana – Min: $55.01, Max: $93.68 Oregon – Min: $63.70, Max: $108.47 Texas – Lubbock, Levelland, Plainview – Min: $52.12, Max: $88.75 Washington – Min: $71.23, Max: $121.29 Benefits
Providence offers a comprehensive benefits package including a retirement 401(k) plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, paid parental leave, vacations, holidays, and well‑being resources. Equal Opportunity Employer
Providence is a proud Equal Opportunity Employer. We are committed to providing a workplace free from discrimination and harassment on the basis of race, color, gender, disability, veteran status, religion, age, creed, national origin, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
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