Providence
Overview
Principal Service Engineer IS, Supply Chain role at Providence. This position is part of the Enterprise Information Services Asset and Supply Chain Management team and collaborates with 3rd Party Logistics Partners, End User Support, and internal ServiceNow and Oracle teams to deliver IS equipment services to caregivers. The candidate should be passionate about transforming IT service delivery at scale, with a background in continuous improvement, AI-driven user experiences, and streamlining hardware fulfillment processes including IT asset disposition (ITAD), project-based orders, imaging, and ServiceNow data integrity. Responsibilities
Collaborate with 3rd Party Logistics Partners, End User Support, and internal ServiceNow and Oracle teams to deliver exceptional IS equipment services. Transform IT service delivery at scale with a focus on continuous improvement and AI-driven user experiences. Streamline hardware fulfillment processes, including IT asset disposition (ITAD), project-based orders, imaging, and maintaining ServiceNow data integrity. Required Qualifications
Bachelor\'s Degree in Computer Engineering, Computer Science, Mathematics, Engineering, or equivalent education/experience 8 or more years of related experience Experience translating customer and technical requirements into service architecture to meet Quality of Service Expectations Experience leading backlog discussions and standups to prioritize Live Site requirements Experience using data and metrics to drive behavior, process, and priority decisions Strong problem-solving skills with root-cause analysis Experience in automation related to deployment, recovery, or other manual processes Experience with n-tier solutions Experience with resilience modeling and simulating service outages Preferred Qualifications
Master\'s Degree in Computer Engineering, Computer Science, Mathematics, Engineering, or equivalent Experience in a Healthcare environment 8+ years of IS Engineering experience PMP Certification Agile development experience Locations
Washington California Texas: Lubbock Texas: Plainview Salary
AK: Anchorage: Min: $68.33, Max: $116.36 AK: Kodiak, Seward, Valdez: Min: $71.23, Max: $121.29 California: Humboldt: Min: $71.23, Max: $121.29 California: Northern California - Except Humboldt: Min: $79.92, Max: $136.08 California: Southern California: Min: $71.23, Max: $121.29 Montana: Except Great Falls: Min: $55.01, Max: $93.68 Montana: Great Falls: Min: $52.12, Max: $88.75 Oregon: Non-Portland Service Area: Min: $63.70, Max: $108.47 Oregon: Portland Service Area: Min: $68.33, Max: $116.36 Texas – Lubbock, Levelland, Plainview: Min: $52.12, Max: $88.75 Washington: Western: Min: $71.23, Max: $121.29 Washington: Southwest - Olympia, Centralia: Min: $68.33, Max: $116.36 Washington: Clark County: Min: $68.33, Max: $116.36 Washington: Eastern: Min: $60.81, Max: $103.54 Washington: Southeastern: Min: $63.70, Max: $108.47 About Providence
Providence caregivers are valued and the organization supports patient-focused, whole-person care. Providence offers a comprehensive benefits package and an inclusive workplace where diversity is valued and everyone is essential, heard, and respected. The base pay range is listed with potential for additional compensation such as shift differentials, standby/on-call, overtime, and bonuses. Providence is an Equal Opportunity Employer. We are committed to a diverse and inclusive workforce and provide equal opportunities for advancement. Statement
Referrals increase your chances of interviewing at Providence. Applicants in the Unincorporated County of Los Angeles will be considered under applicable fair chance laws.
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Principal Service Engineer IS, Supply Chain role at Providence. This position is part of the Enterprise Information Services Asset and Supply Chain Management team and collaborates with 3rd Party Logistics Partners, End User Support, and internal ServiceNow and Oracle teams to deliver IS equipment services to caregivers. The candidate should be passionate about transforming IT service delivery at scale, with a background in continuous improvement, AI-driven user experiences, and streamlining hardware fulfillment processes including IT asset disposition (ITAD), project-based orders, imaging, and ServiceNow data integrity. Responsibilities
Collaborate with 3rd Party Logistics Partners, End User Support, and internal ServiceNow and Oracle teams to deliver exceptional IS equipment services. Transform IT service delivery at scale with a focus on continuous improvement and AI-driven user experiences. Streamline hardware fulfillment processes, including IT asset disposition (ITAD), project-based orders, imaging, and maintaining ServiceNow data integrity. Required Qualifications
Bachelor\'s Degree in Computer Engineering, Computer Science, Mathematics, Engineering, or equivalent education/experience 8 or more years of related experience Experience translating customer and technical requirements into service architecture to meet Quality of Service Expectations Experience leading backlog discussions and standups to prioritize Live Site requirements Experience using data and metrics to drive behavior, process, and priority decisions Strong problem-solving skills with root-cause analysis Experience in automation related to deployment, recovery, or other manual processes Experience with n-tier solutions Experience with resilience modeling and simulating service outages Preferred Qualifications
Master\'s Degree in Computer Engineering, Computer Science, Mathematics, Engineering, or equivalent Experience in a Healthcare environment 8+ years of IS Engineering experience PMP Certification Agile development experience Locations
Washington California Texas: Lubbock Texas: Plainview Salary
AK: Anchorage: Min: $68.33, Max: $116.36 AK: Kodiak, Seward, Valdez: Min: $71.23, Max: $121.29 California: Humboldt: Min: $71.23, Max: $121.29 California: Northern California - Except Humboldt: Min: $79.92, Max: $136.08 California: Southern California: Min: $71.23, Max: $121.29 Montana: Except Great Falls: Min: $55.01, Max: $93.68 Montana: Great Falls: Min: $52.12, Max: $88.75 Oregon: Non-Portland Service Area: Min: $63.70, Max: $108.47 Oregon: Portland Service Area: Min: $68.33, Max: $116.36 Texas – Lubbock, Levelland, Plainview: Min: $52.12, Max: $88.75 Washington: Western: Min: $71.23, Max: $121.29 Washington: Southwest - Olympia, Centralia: Min: $68.33, Max: $116.36 Washington: Clark County: Min: $68.33, Max: $116.36 Washington: Eastern: Min: $60.81, Max: $103.54 Washington: Southeastern: Min: $63.70, Max: $108.47 About Providence
Providence caregivers are valued and the organization supports patient-focused, whole-person care. Providence offers a comprehensive benefits package and an inclusive workplace where diversity is valued and everyone is essential, heard, and respected. The base pay range is listed with potential for additional compensation such as shift differentials, standby/on-call, overtime, and bonuses. Providence is an Equal Opportunity Employer. We are committed to a diverse and inclusive workforce and provide equal opportunities for advancement. Statement
Referrals increase your chances of interviewing at Providence. Applicants in the Unincorporated County of Los Angeles will be considered under applicable fair chance laws.
#J-18808-Ljbffr