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DC Department of Employment Services

Operations Manager

DC Department of Employment Services, Washington, District of Columbia, us, 20022

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Operations Manager

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DC Department of Employment Services .

DC Department of Employment Services provided pay range This range is provided by DC Department of Employment Services. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $114,441.00/yr - $160,216.00/yr

This position is located in the Department of Employment Services (DOES). The Department of Employment Services (DOES) mission is to connect District residents, job seekers, and employers to opportunities and resources that empower fair, safe, effective working communities. The Office of Youth Programs (OYP) develops and administers workforce development programs for District youth ages 9-24. OYP provides occupational skills training, work experience, academic enrichment and life skills training to facilitate the development of work habits and skills that are essential for success in the workplace.

Duties and Responsibilities

Assigns and reviews the workload of the office, determines scheduling priorities, and ensures that service activities are properly and effectively time-phased to accomplish program objectives.

Reviews, interprets, and reports on Federal and Local grant funding allocations.

Prepares written grants and submits them for specific programs.

Designs writes, evaluates, and modifies policies to ensure that programs are effective and in compliance with legal requirements.

Analyzes policies, government regulations, and legislation to develop new program policies and plans and makes needed revisions to existing program policies and procedures.

Analyzes statistical data and reports to identify and determine causes of problems and develops recommendations for improvement of the organization's systems, procedures, or programs.

Interprets results of studies, prepares reports detailing findings, recommendations, or conclusions, and determines areas requiring additional resources and new program implementation.

Monitors progress of program delivery through standard operating procedures, performance analysis strategies, and training.

Consults with and advise government officials, staff, civic associations, and other agencies on legislative, policy, and program issues.

Directs preparation and distribution of written information and verbal communication to inform management and employees of program and administrative policies and procedures.

Develops written performance standards and ensures that all employees are aware of their responsibilities relative to those standards.

Provides management to program staff through consultation, supervision, and liaison activities.

Identifies and provides the training needs of staff.

Counsels subordinates in matters relating to work performance, attendance, and general work relationships, recommends and initiates disciplinary action, and adjudicates employee complaints.

Develops criteria for evaluating system performance and effectiveness of existing and proposed program activities.

Facilitates and attends internal and external meetings, conferences, seminars, workshops, and forums as assigned; represents DOES in meetings relating to program areas.

In addition, serving as an agency representative, the incumbent works closely with a wide range of community groups and organizations to develop, plan, establish, and maintain a cooperative and cohesive relationship.

Develops and recommends the establishment of new and/or revised policies, procedures, and other documentation as the need arises to more effectively accomplish program goals and objectives.

Develops operational guidelines based on Federal and District of Columbia laws.

Represents the Associate Director at meetings and conferences to serve as a spokesperson regarding the views of the Associate Director and the positions of the Department regarding employment services.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management, Consulting, and Strategy/Planning

Industries

Strategic Management Services

Apply at careers.dc.gov Job ID 30532

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